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HELP!! Customer is complaining before she even gets the cake! - Page 4

post #46 of 51
Quote:
Originally Posted by DeliciousDesserts View Post

She wants to know if I have any suggestions for making it herself.  Yes, I do.  Visit Cake Central for lots of tips and suggestions and visit Cake Wrecks to see how horribly wrong it can go.  

 

AWESOME!!!

RedInLove

 

CLASSES:

Decorating Basics ~ Flowers & Cake Design ~ Gum Paste & Fondant ~ Advanced Gum Paste Flowers ~ Tall Cakes

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RedInLove

 

CLASSES:

Decorating Basics ~ Flowers & Cake Design ~ Gum Paste & Fondant ~ Advanced Gum Paste Flowers ~ Tall Cakes

Reply
post #47 of 51
Take the money!!!

I find belly cakes horrifying, but you did a great job.
"Taste your words before you feed them to people."
www.sugaredsaffron.co.uk
www.facebook.com/SugaredSaffron
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"Taste your words before you feed them to people."
www.sugaredsaffron.co.uk
www.facebook.com/SugaredSaffron
Reply
post #48 of 51
Thread Starter 

I guess she spoke to a chef and he quoted her a price of $375! She ended up loving it and paid me extra so in the end all is good. I know I wouldn't pay over $200 for a cake because I would probably make it myself lol. This cake was a pain in my you know what, but I am happy with the final product. Now on to Angry bird cupcakes for my nephew lol. At least they are easy!

post #49 of 51

For $60.00 she shouldn't be complaining!!! ALSO...consider charging someone a deposit...I require HALF to hold their date, and they know this is nonrefundable, but goes towards their purchase.

“If I was made of cake I'd eat myself before somebody else could.”
Emma Donoghue

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“If I was made of cake I'd eat myself before somebody else could.”
Emma Donoghue

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post #50 of 51

I don't think anyone was ridiculing you...but keep in mind when you don't charge enough for your cakes, and undercut other cake decorators or shops in your community, you are hurting the cake industry in your area as a whole by diminishing the custom cakes value. It's something I never thought about until someone pointed it out to me here...now my prices are more in line with the industry in my area. I'm still not as expensive as the cake stores (as I don't have the overhead they do) but I'm close. I charged $120.00 for this cake, along with a dozen cupcakes.

 

“If I was made of cake I'd eat myself before somebody else could.”
Emma Donoghue

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“If I was made of cake I'd eat myself before somebody else could.”
Emma Donoghue

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post #51 of 51

Ducky, that cake is ADORABLE!

 

You made excellent points of undercutting others.

 

 

Quote:
Originally Posted by Ducky316 View Post

 I'm still not as expensive as the cake stores (as I don't have the overhead they do) but I'm close. I charged $120.00 for this cake, along with a dozen cupcakes.

 

 

 

I just wanted to remind you that you do have some of the similar overhead costs.  You pay more for electricity, gas, & water.  You still have advertising costs.  You probably have at least one room dedicated to cake stuff.  That's rent.  More importantly, you do not have purchasing power.  You pay a great deal more for ingredients than most brick & mortar locations.  You also have to spend time & gas to go get them since most places (Dawn foods, Sysco, etc.) won't deliver to residential locations.  

www.VeryDeliciousDesserts.com

https://www.facebook.com/pages/Delicious-Desserts/207874222593145

 

It's never "just cake!"

 

You may get a cake for $way to little but you won't get this cake!

Animal
(4 photos)
 
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www.VeryDeliciousDesserts.com

https://www.facebook.com/pages/Delicious-Desserts/207874222593145

 

It's never "just cake!"

 

You may get a cake for $way to little but you won't get this cake!

Animal
(4 photos)
 
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