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Have I over quoted ? Think I scared my friend off :-(

post #1 of 68
Thread Starter 
I've been asked to do a 18th birthday cake next week for a family friend after looking at sizes of cakes with her she has chosen a large cake as wants it to cut for about 60-70 people so I'm doing a 12" x 18" corset cake in fondant , sponge two layers , I worked out my costs and think about 5 hours work time at half my normal wage hour and I get it to £70 that covers everything half my normal way, electric , start to finish on cake , board , ingredients etc , so when I told her she nearly fell over with shock icon_sad.gif she said maybe one fro
A supermarket will be better !!, I couldn't speak I was so upset I wouldn't mind but with everything else she has gone over board !! So why go cheap on the cake ! I think she was expecting me do it at just the ingredient price , my husband says don't start explaining your costs to her it is what it is,, I feel full of guilt now like I have over charged , so this morning I got the local paper out and rang round 4 home bakers they quoted from £90- £120 as I sent images so they could see full detail , have I over charged ? Advise please should I not have charged for my wage ?
Thank you
That's what I'm planning to do if she still wants it
post #2 of 68
Of course you haven't overcharged but if she doesn't want to pay move on. No point stressing.
post #3 of 68
Absolutely not this is more than reasonable, I am a little bit soft with my friends sometimes and end up out of pocket. Would they go to work for half their hourly rate? Wait for her to broach it with you, don't explain yourself or your quoting as you have given her mates rates in good faith according to the costs and labour it will entail for you. She should trust and respect this. And if she wants a supermarket cake then let her go for it, they are bloody horrible. Don't worry about it, if she is one of those friends that whinges to other friends, you will find that they put her in her place. My friends get £200 cakes very cheap but still give me what I quote and bring me flowers and cards etc. if she doesn't value your work she doesn't deserve your cake, friend or not!!!! If it's going to cause you major stress (I used to get really anxious about my friends) write her a list of everything you need that she would have to go and buy individually that you need to complete this cake (all the basics plus varying colours, dusts, tylo, food gloves for colour mixing, boxes of baking soda, boards, boxes, dowels, list every single little thing however incidental that are usually in your overhead costs etc), give her a list of websites and shops she needs to order them from and drive around to, tell her on top of this it will take 6 hours and your happy to work for 50% your normal wage which is £x and when she can pick it up. She might start to respect the process as well as your skill a little bit then x x x x x x x x
Speech therapist by day and cake decorator when I can fit it in! Not a business, just a love of all things cake! www.facebook.com/CakeChemistryUK
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Speech therapist by day and cake decorator when I can fit it in! Not a business, just a love of all things cake! www.facebook.com/CakeChemistryUK
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post #4 of 68
Thread Starter 
Thank you for replying it was just her reaction that shocked me, I thought I was doing it at a good price but she thought I was ripping her off icon_sad.gif
post #5 of 68
Because joe blogs has no idea what's involved in making a take!
post #6 of 68

No, you have given her a REALLY good price.  If she wants supermarket cake, let her!  Some people just don't 'get it'.  They'll never be the right customer for you (even if they are a friend!!!)

 

But as a home-based cake business, it's really upsetting that you posed as a potential customer to four bakers, just to validate your quote.

 

 

Almost all my cakes are custom-made - so I will take the time to work out what sized cakes are needed for the portions required, work out the labour, ingredients and other costs involved and then I will get back to the customer with a price.  I know not every enquiry I get will result in an order, but I'd be upset to think that people were phoning me just to see if they were charging correctly!!!

 

 

 

 

Inside this fat body, there's a thin woman screaming to get out...... but I can usually shut her up with chocolate!
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Inside this fat body, there's a thin woman screaming to get out...... but I can usually shut her up with chocolate!
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post #7 of 68
Thread Starter 
Big thank you cake chemistry , I would bend over backwards for friends but it doesn't always turn out the same if it was the other way round , she and her husband own there own company so I think she's aware of costs life's costs, love the idea of giving her a list That would be funny as think most people think its just flour eggs,Butter and sugar u need to make a cake
Many thanks icon_smile.gif
post #8 of 68
Thread Starter 
Relznic thank you for your comment, I didn't pose as a potential client ! ,I work for a large company that uses food company's for corporate events when we put food on for customers and with me speaking to them a lot for work have become good friends with them and they no I do cakes for friends and family only ! For work I always put the business there way we always share cake tips ( not that I have many lol ) but I give them a lot if business and as a business I recommend them , so no one was harmed or affended I was straight with them just to ask what they would charge , infact we use 8 local people out the phone book , as our orders are so big sometimes we can't always give much notice , but the 4 that can ways do our orders last minute u I asked , no one person home bakers were asked I wouldn't do that I'm always upfront and honest , wear my heart on my sleeve to much , sorry that u thought that
post #9 of 68
Thread Starter 
Just realised I put 4 home bakers doh ment none home bakers so I see the reason for your comment I do apologise,
post #10 of 68

Unfortunately friends and family have a weird idea that because the cake is "Home made" it should be cheaper than shops. Yes we have little overheads compared to a shop, but we don't get our ingredients as cheaply as shops do because they order in high bulk. Also, quite often, a home baker uses the best of ingredients, where many shops don't. For instance, how many shops put brandy in, and brandy feed fruit cakes whilst the are maturing? My guess is not many as they can't afford the time and space to do this. Also many shops use almond flavoured paste, based on semolina instead of marzipan. All of these things make a lot of difference when it comes to pricing. Then, of course, comes the individuality, they are not just picking a cake from a picture in a shop book, they are getting an exclusive, so NO you are NOT overcharging. Unfortunately, the same problems occur whatever you make, be it cakes, sweaters, toys or whatever, they just want to pay for ingredients/materials.

post #11 of 68
Thread Starter 
105sruss thank you for taking the time in replying , your points are very true, my friend who has a local bakery in town did state that all there sponges come in ready made and are box cakes and they are normally made with cheaper ingredient , I did ring and put a food order in with her just and she said funny enough I've had a phone call from a lady asking about a corset cake I quoted £120 so hopefully that was Sharon my friends and he makes her realise not a rip off , at lot of love goes into home baking I would never give some thing I'm not 100% with even if I had to stay up all night and re do it, thank you once again hopefully it will go to the back of my mind soon just don't like the thought of upsetting anyone icon_smile.gif
Many thanks
post #12 of 68

Oh, I see...

 

When you said you called 4 bakers out of the local paper, you can see why I thought what I did.... :?

Inside this fat body, there's a thin woman screaming to get out...... but I can usually shut her up with chocolate!
Reply
Inside this fat body, there's a thin woman screaming to get out...... but I can usually shut her up with chocolate!
Reply
post #13 of 68
Thread Starter 
It was easier to say that as that's where they advertise daily as most posts have been American That I have read and understand they have different terms didn't think people would understand if I put my local chat wins etc I take full blame for the blimp I made , I have apologised for my error ,
post #14 of 68

Unfortunately as others have said, home baker equals I'm your friend so don't expect to pay much or at all. We all run into this & in my experience you truly get to know who your friends are especially once you start becoming more successful. I've had support from people I least expected to and yet had a couple of what I thought were really good friends be very blah and even bad mouthing my cakes yet have no shame to ask me to make a free one for them.

Your price is perfectly reasonable. I always wonder what would happen if I went into my local supermarket and started to bargain with them? Can you imagine? Yes, I'll buy these tomatoes but bc you get them so cheap bc you bulk order so therefore you cut down on all your costs can you give them to me at a better price?:D

post #15 of 68
Thread Starter 
Lol that made me giggle very true thank you for replying , I'm going stick to £70 order it or not get me lol x
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