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Website Opinions Saught - Page 2

post #16 of 65
Thread Starter 
Quote:
Originally Posted by AZCouture View Post

"What if I received something "less than perfect"? Since everything we make is made to order by real people whom are not-perfect, occasionally a mistake will happen. That's perfectly natural and could be expected from any business creating a hand crafted product. Please contact as soon as possible and we will do everything possible to correct our mistake (with-in reason). We care about our reputation!! We always want you to contact us if you are ever unhappy with our product so we can make things right."

 

Have you had a bad experience before to prompt you to put something like this on your site? I wouldn't do this. I want my customers to know I am confident in what I do, and everyone knows accidents can happen. But talk about when and if it even happens. Cover stuff like that in your order form, not on your website. Yeah?

I am confident. I think it's probably an over reaction I have from working for others who always think everything they do is perfect (and it's not). Good point, I will drop that. (In fact I'm probably overly confident....because I get a lot of over the top positive feedback on the taste of my food....maybe I'm scared that I'll let someone down because it's soooo important to me.)

 

Bummer, I paid someone for this in a sales letter they wrote for me. "Some bakery's excel at taste but not presentation, while others create masterpieces that aren’t very palatable. Real Cake is for people who want both!"  Is any part of that good? I was hoping to use those points to separate myself from my competition in my area. In my area the best bakery doesn't do decorated cakes and the best decorators can't bake....

 

Last question from the most current comments: What do you think is my best work? Which cakes would you put on my front page? (My work looks pretty generic to me I don't have any cool artsy cakes like I see others do.)

 

thanks again

post #17 of 65
Quote:
Originally Posted by Stitches View Post

"Some bakery's excel at taste but not presentation, while others create masterpieces that aren’t very palatable. Real Cake is for people who want both!" 
Is any part of that good? I was hoping to use those points to separate myself from my competition in my area. In my area the best bakery doesn't do decorated cakes and the best decorators can't bake...

Talking negative about other businesses tends to put some people off, and it will burn bridges if you need to work with other local bakers in the future. Also, the implication from the quote is that your presentation is just better than "not excelling" and your cakes happen to be palatable, so not a very high bar.
post #18 of 65

Hi Stitches!  I LOVE the cover page photo - it looks like it is the cover photo of a fabulous young hipster Pinterest board titled "Perfect Birthday Celebration"!  It looks like it was taken by a professional, and sells the whole celebration idea, and how I need that cake if my party is going to be that great.

 

I don't like the handwriting font either - maybe you can find a more refined script that is like the letters in the birthday pennant in the photo?

 

Also, I hate phone numbers with words in them, now that cell phones don't have number pads with the letters under each number.  I would have to guess what numbers the word "CAKE" represent.  Could you just include the actual numbers in parenthesis after the word cake?

 

Liz

Follow me on my Twitter handle: @Sugar_Iowa

Or on Facebook: https://www.facebook.com/SugarFineBakedGoodsAndConfections

Reply

Follow me on my Twitter handle: @Sugar_Iowa

Or on Facebook: https://www.facebook.com/SugarFineBakedGoodsAndConfections

Reply
post #19 of 65
One other wee thing; my work computer has pretty strict filtering blocking blogs and such but your site flags up as "Potentially Damaging Content" I don't know if that's something that will affect your search listiing or if its just my oversensitive filtering - Jason might be able to advise better?
post #20 of 65

I don't mind the hand-written font for the menu bar....

 

...  but what doesn't flow for me is that you've got about 3 or 4 different fonts on the home page.
 

Inside this fat body, there's a thin woman screaming to get out...... but I can usually shut her up with chocolate!
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Inside this fat body, there's a thin woman screaming to get out...... but I can usually shut her up with chocolate!
Reply
post #21 of 65
Thread Starter 

I appreciate the honest comments!!! I've got a busy weekend ahead of me, but I will make the changes asap.

 

Thank-you!!!!

 

P.S. I'll be back on this thread for more input after I make changes.

 

Still wondering which photos you all think should be on my front page???????????

post #22 of 65
Thread Starter 
Quote:
Originally Posted by Crazy-Gray View Post

One other wee thing; my work computer has pretty strict filtering blocking blogs and such but your site flags up as "Potentially Damaging Content" I don't know if that's something that will affect your search listiing or if its just my oversensitive filtering - Jason might be able to advise better?

This is weird............I hope someone can explain why that's happening?

post #23 of 65
Thread Starter 

Quick question. When you look at my title and footer do you see a light grey box around them....or is it just me?

post #24 of 65
Can't help with the pics till I get home sorry! lol
post #25 of 65
Quote:
Originally Posted by Crazy-Gray View Post

One other wee thing; my work computer has pretty strict filtering blocking blogs and such but your site flags up as "Potentially Damaging Content" I don't know if that's something that will affect your search listiing or if its just my oversensitive filtering - Jason might be able to advise better?

Your company's filtering software (sounds like WebSense) may classify all SquareSpace web sites as blogs. This won't impact SEO since search engines do not use filtering software when they catalog sites.
post #26 of 65
Quote:
Originally Posted by Stitches View Post

Quick question. When you look at my title and footer do you see a light grey box around them....or is it just me?
No grey box, but when I reduce the width of the browser window the menu jumps from the side to the top.
post #27 of 65

I like the pic on the main page, but I would make it so that when you click on it it goes to antoher page, like th emain weddign cakes page or gallery. Also make the images on the pages unclickable - I have no idea what the proper term for it is but it shouldn't open up to the image in a new window.

Also there is a lot of scrolling, and the images take up a lot of space, and the menu seems a bit confused, like it could flow better.

I love the simplicity of the site, the fonts etc.
 

"Taste your words before you feed them to people."
www.sugaredsaffron.co.uk
www.facebook.com/SugaredSaffron
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"Taste your words before you feed them to people."
www.sugaredsaffron.co.uk
www.facebook.com/SugaredSaffron
Reply
post #28 of 65

Here are the changes I would make on your wedding FAQ page. I highlighted in red the changes I would make.

"How many servings should I order, my caterer says I don't need a slice for everyone?"

"Yes, we do! There is a $75.00 rental fee plus a $200.00 deposit required (which is refunded after the stand is safely returned to us)."

"We aren't thrilled to eat a one-year-old cake, but if you store it tightly wrapped in your freezer, it can be frozen."

 "No, some items are too delicate to be used in a multi-tiered, heavy cake. We will advise you during our consultation of the choices available for your design."

"Do you include the top tier of my cake in the total servings?" 

"We do not; however, make complete dummy cakes for weddings or offer smaller display cakes and sheet cakes from the kitchen."

 "Yes, delivery is included for custom wedding cakes, and we will place your flowers on your cake if you make prior arrangements with us. Ideally, your florist will place your flowers on the cake, since they hold more expertise in floral design and care than we do. Please be certain your flowers do not contain any pesticides!"

"Do we need a sit-down consultation, and if so, what does that cost?"

"We require a non-refundable, 30% deposit to hold your date on our calendar. Until we receive your deposit, your date is not reserved, and we may not be able to accept your deposit if other orders are received before yours. Our business is based on a first-come, first-served schedule.

"Yes! Let us know you plan on supplying your own ribbon; we can let you know how many yards you will need to supply, and when we will need to receive it by (at least two weeks before the wedding date)."

Why can you put your own sugar flowers on my cake?

post #29 of 65

I forgot to mention that I love your site! Very pretty!

post #30 of 65
Thread Starter 

Ah you are sooo helpful you guys! This is priceless!!

 

To Jason: Thanks for the SEO answer, I won't worry about that.

 

So if my menu moves to the top of the page when you change your browsers width,............does that mean I'm good as things are now? Or does everyone still think I need to move the menu location? (I like it to the side because it keeps my title clean. If I put the menu on top it makes you have to scroll down even more to view my pages...that's SS's program.)

 

"Also make the images on the pages unclick able" I can't do that, their software won't let me.

 

I can't change some fonts with-out negatively effecting others. So I can't limit the number of fonts on my front page any better then I did when I changed my menu font. Hopefully it looks better?

 

"I love the simplicity of the site, the fonts etc" I hope that comes across as my design style and not that I lack artistic skills?

 

"Also there is a lot of scrolling, and the images take up a lot of space, and the menu seems a bit confused, like it could flow better." I can't adjust the amount of scrolling with-out creating more pages and doing that makes my menu look too busy. Square Space doesn't allow sub-categories in their menu drop downs. 

 

 

"Hi Stitches!  I LOVE the cover page photo - it looks like it is the cover photo of a fabulous young hipster "Perfect Birthday Celebration"!  It looks like it was taken by a professional, and sells the whole celebration idea, and how I need that cake if my party is going to be that great."  Thanks, that is what I was going for, using it! I also corrected my phone number on the footer, thanks for drawing my attention to that!

 

To Jenje: THANK-YOU so much for the grammar and phrasing corrections!!!!!!!!!!! I will totally use your suggestions!
 

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