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Customer says I am charging too much.....am I? - Page 2

post #16 of 42
Quote:
Originally Posted by mmmcake0072 View Post

...   I hate it when a customer makes me feel awful about my pricing.....

 

 

awful?--phffft-- feel good/great--giggle a little--you're providing a premium product that she can't get because she doesn't want to pay you for it--screw her cheapness--but don't feel bad--no reason to feel awful because of someone with eyes bigger than her pocketbook

 

<shouting> "NEXT"

 

if you were the power company and you have to cut off her electricity and the baby's milk is gonna spoil and the kids'll be cold--feel like rancid poo--but you still gotta do your job

 

no cake? aww poor baby (the client) icon_lol.gif

 

and you're standing up for yourself feel very very good ;)

I was addicted to the Hokey Pokey, but I turned myself around.

 

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I was addicted to the Hokey Pokey, but I turned myself around.

 

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post #17 of 42
Bet she was thinking that "box cake" would be way cheaper
post #18 of 42
Thread Starter 
Lol! You guys are making me feel much better about it! K8memphis you are funny! I emailed her a more "cost effective" cake. 2tier round buttercream cake. The bottom tier striped, top tier polka dots, wording and EITHER the bag topper or the dog on top. And the same ribbon and "diamond"wrap along the bottom. Essentially the same cake just not fully covered in fondant and bottom tier not a square 9x9 . She only needs to feed 20 so she'll have enough with an 8 inch round on the bottom, therefore saving on the amount of excessive servings!
She hasn't replied yet......
post #19 of 42

Wow, I have to agree that there is no way in heck that my 12 year old, or 16 year old will be getting a PINK cake, and my prices are non-negotiable. And yur work is immaculate, that is worth a lot more.

Beginners, be sure to parrot advice and get your post count up as fast as you can. After all, it's not what you know, it's what people THINK you know.
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Beginners, be sure to parrot advice and get your post count up as fast as you can. After all, it's not what you know, it's what people THINK you know.
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post #20 of 42
Look at ot this way: what is the minimum wage/hr? To that add the price of the ingredients, tools (cake plates, dowels, etc) and overhead (electricity for fridge; ovens, lights, etc). To that add what u think your art is worth. Never let anyone tell u how much to charge for your art. Don't let anyone tell u different. If they wanted a $120 cake, they should have gone to the previous baker. I'm sure they know they wouldn't get what u can and that's why they are coming to u. Hold your ground and soon people will learn that if they want quality and art, they need to be ready to pay what is wortg.
Marizol
Cake Designer
Edible Art By Marizol
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Marizol
Cake Designer
Edible Art By Marizol
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post #21 of 42
Thread Starter 

When she was placing her order she kept mentioning how much she loved a cake that I had done for her friend,

 

 

 

chanel 1.jpg 3,251k .jpg file

 

 

So it was not like she had not seen or personally tasted my cake.  I know, my poor husband says that I should stop stewing over this.  She has not yet replied to my email with the lower cake idea.  Guess I'm not busy enough to get my mind off it!  HA! 

 

Again, thank you everyone for giving validation to my initial thoughts about my pricing and reminding me not to go back on my word!  You all get it!  I just need to remind myself of it!

post #22 of 42

OMG, I LOVE the Chanel cake.  My husband would be telling me the same thing about not stewing...so funny!

post #23 of 42
Quote:
Originally Posted by mmmcake0072 View Post

When she was placing her order she kept mentioning how much she loved a cake that I had done for her friend,

 

 

 

chanel 1.jpg 3,251k .jpg file

 

 

So it was not like she had not seen or personally tasted my cake.  I know, my poor husband says that I should stop stewing over this.  She has not yet replied to my email with the lower cake idea.  Guess I'm not busy enough to get my mind off it!  HA! 

 

Again, thank you everyone for giving validation to my initial thoughts about my pricing and reminding me not to go back on my word!  You all get it!  I just need to remind myself of it!

Seriously, your work is immaculate. Do not undercharge for it to get more business. If you need the money, get a part time job! Seriously, I started out low to get business, and am raising prices now, and some of my most difficult, penny pinching, demanding customers can no longer afford me. YAY! I am now getting clients who  go ahead with the bigger cakes, and the extra detail. Just bide your time, and the word will get around, and you can get the money you deserve for your cakes. I have rarely seen such flawless cakes.

Beginners, be sure to parrot advice and get your post count up as fast as you can. After all, it's not what you know, it's what people THINK you know.
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Beginners, be sure to parrot advice and get your post count up as fast as you can. After all, it's not what you know, it's what people THINK you know.
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post #24 of 42

My question is am I charging too much?

 

In a word - no.

Your prices sre your prices.... and how you come to the final price is your business.

You start lowing your price because a customer says you are charging too much - then you are going to be known as the lady down the road who makes cheap caks...and once that happens you will be unindated with orders - working many a long hour for absolutely nothing......

pfffttttttttt - like thats going to happen.

 

If she doesnt want to pay your price - fine, let her go else where.

She will only end up getting what she pays for in the long run.

 

Stick to your guns - icon_smile.gif

 

 

Bluehue

 

 

 

post #25 of 42

Unfortunately this is something I think we all go through and will continue to bc people underestimate the work that goes into these cakes: I'll say it again, it's the fault of all the tv shows showing these cakes ostensibly put together over a 20 minute program. Plus, and I don't know if this is the case with you but if you work from home even fully licensed and everything they expect to pay even less bc they figure you have no over head. I've had this on more than one occasion and although it hurts I have learned to try and harden myself to comments like "oh wow, you've really become expensive" - this when I put up a certain cake by €10.

 

My husband always tells me "if you don't value and stand up for yourself then people won't value you and will walk all over you". It's taken me a long time to really be firm but honestly I feel better for it.

 

Your work is stunning, don't be discouraged. 

post #26 of 42

your chanel cake is perfect. You have skills and talent and should never doubt those or your prices-nor should anyone else.

 

I find it sad that a 12 year old is even aware about victoria secret and is getting/wanting a VS Pink cake. Shouldn't they still be in underoos at that age?!

post #27 of 42
Quote:
Originally Posted by cakefat View Post

your chanel cake is perfect. You have skills and talent and should never doubt those or your prices-nor should anyone else.

 

I find it sad that a 12 year old is even aware about victoria secret and is getting/wanting a VS Pink cake. Shouldn't they still be in underoos at that age?!

to the OP- you're not overcharging, just remember that not everyone is your customer.

 

For the VS question, check this out http://articles.chicagotribune.com/2006-01-04/features/0601040287_1_pink-dog-pink-side-victoria-s-secret

 

And the 12-yr-olds who I know are pretty aware of things that they shouldn't be...there's a pregnant 7th grader at my daughter's school, sadly enough.

post #28 of 42
Quote:
Originally Posted by costumeczar View Post

to the OP- you're not overcharging, just remember that not everyone is your customer.

 

For the VS question, check this out http://articles.chicagotribune.com/2006-01-04/features/0601040287_1_pink-dog-pink-side-victoria-s-secret

 

And the 12-yr-olds who I know are pretty aware of things that they shouldn't be...there's a pregnant 7th grader at my daughter's school, sadly enough.

 

 

 

 

What age is 7th grade?

post #29 of 42

Everyone is built differently my niece is 12 and she wears a 34D. She has to shop at Victoria Secrets, Maidenform and etc. I just make sure the bras are plain old cotton and not padded. Sorry I know these comments weren't personal attacks on me but it is a bit annoying. She hasn't been robbed of her innocence she shops at VS. It's every parents responsibility to show your children what is appropriate and what isn't.

 

Quote:

Don't aspire to make a living, aspire to make a difference.

 

 

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Quote:

Don't aspire to make a living, aspire to make a difference.

 

 

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post #30 of 42
Quote:
Originally Posted by Claire138 View Post

 

 

What age is 7th grade?

About 12 or 13.

 

J92383, I don't think anyone would say you shouldn't buy a bra,  it's the idea of having Victoria's Secret as a party theme for a 12-yr-old that's a little off.

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