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Anyone having trouble with checkout security at GlobalSugarArt? - Page 3  

post #31 of 104
Quote:
Originally Posted by SweetTzippy View Post

YES!!!!!
After my last two purchases @ GSA my CC (two different ones) were compromised!!!!!
I think we should contact Alan, the owner, and let him know that this problem might affect his business sales.


I truly didn't think of doing this. I was prepared to just not shop there anymore. So I hopped across to the GSA site and left an e-mail. Hope they
're able to act on it......and I was careful to say 'it would SEEM that CC info is being accessed from the site'

post #32 of 104
OMG you guys just helped my realize how my card recently got compromised! I rarely use my debit card and on 11/16 ended up with $1600 in fraudulent charges to a range of advertising companies across the country from me. Because of this thread, I just checked and sure enough I placed a GSA order on 10/17!

Because it was my debit card and not a credit card the money was gone from me for a while which sucked but it is all taken care of now. At least when you use a credit card it's not your real money missing until the bank gets it straitened out.

I remember seeing posts about this GSA issue from time to time over the last year - I can't believe they have straitened this out yet :/
post #33 of 104
Just sent them an email and I'd encourage you all to do the same. This is ridiculous.

orders@globalsugarart.com
post #34 of 104

Don't you guys have law enforcement agencies that get involved in this sort of thing?

If that happened in Australia - the police would be involved

 

You should forget contacting GSA - this has been going on for ages - and it was with the 'other' sugarcraft supply company as well - International buyers had to fax them a copy of our drivers license AND our credit card - hence why I NEVER purchased from them.

 

I would be putting all my complaints to your banking credit card FRAUD departments - it way time this was STOPPED - and the persons responsible dealt with


 

A sense of humour is a wonderful thing  - without laughter, the world is a SUPER boring place

PS..... only smart people can read truly WITTY comments and chuckle instead of getting all miffed

Hero of all time - GODOT

 

 

www.facebook.com/applegum

Th...

Misc 3D Cakes
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A sense of humour is a wonderful thing  - without laughter, the world is a SUPER boring place

PS..... only smart people can read truly WITTY comments and chuckle instead of getting all miffed

Hero of all time - GODOT

 

 

www.facebook.com/applegum

Th...

Misc 3D Cakes
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post #35 of 104

My friend says she orders from them all the time but never has a problem because she calls them.  Doesn't use the computer to order.  That's what I'll be doing from now on if I don't see that little golden (secure site) lock in the upper right-hand corner.

post #36 of 104

I talked to Alan yesterday and he said their server was hacked and they are doing all they can to correct the problem.

Sharon Zambito

SugarEd Productions Online Sugar Art School 
www.sugaredproductions.com

 

Sharon Zambito

SugarEd Productions Online Sugar Art School 
www.sugaredproductions.com

 

post #37 of 104
Thread Starter 
Quote:
Originally Posted by sugarshack View Post

I talked to Alan yesterday and he said their server was hacked and they are doing all they can to correct the problem.

 

Glad to hear. However, this must be a recurring problem because my card has been compromised several times over the last year..... almost every time I placed an order with them without failure. Hope they fix it once and for all and they make an announcement at least on this thread.  Until then, I'll stay away from purchasing from them.

post #38 of 104

I won't use credit card for any US transactions any more - if they don't offer Paypal, I won't buy
 

I seriously think this is MORE than just 'servers being hacked'  -  as much as this term is tossed about as a reason for 'oops I said the wrong thing on FB' or 'oh sheesh somebody has grabbed your CC details'  it really ISN'T that easy to 'hack' into a SECURE shopping site.   GSA needs to investigate more and really needs to do something to restore consumer confidence - offering Paypal on all transactions would be a good start.

This form of CC fraud where your personal details are compromised from a specific shopping site is VERY COMMON amongst US sugarcraft suppliers. 
They supposedly put a man on the moon 40 plus years ago?  you wouldn't think that providing a safe & secure shopping site would be all that difficult:P

A sense of humour is a wonderful thing  - without laughter, the world is a SUPER boring place

PS..... only smart people can read truly WITTY comments and chuckle instead of getting all miffed

Hero of all time - GODOT

 

 

www.facebook.com/applegum

Th...

Misc 3D Cakes
(1 photos)
  

A sense of humour is a wonderful thing  - without laughter, the world is a SUPER boring place

PS..... only smart people can read truly WITTY comments and chuckle instead of getting all miffed

Hero of all time - GODOT

 

 

www.facebook.com/applegum

Th...

Misc 3D Cakes
(1 photos)
  
post #39 of 104

I glad this post came up. This makes perfect sense now looking back. About 2-3 days after ordering from there I have to cancel my card, but most of it was overseas stuff. First I get the crazy charge then another charge pops up for an exchange fee. I really hope they get this figured out.

post #40 of 104
I now realize how my cc got compromised... I had charges of over $700 on the account and are under fraud investigation at this time. I'm now waiting for a replacement card with new number. I will only use PayPal going forward. Thanks for the post!!!
post #41 of 104

I do  know he said he has two large firms working on it and it is his highest priority. They do also offer paypal checkout. (I am not affiliated with GSA in any way, just passing on info). 

Sharon Zambito

SugarEd Productions Online Sugar Art School 
www.sugaredproductions.com

 

Sharon Zambito

SugarEd Productions Online Sugar Art School 
www.sugaredproductions.com

 

post #42 of 104

My credit card has been compromised twice in 1 month.  I just placed an order with GSA last week and I received my purchases on 11/21.  On 11/23  I received notice from my CC company someone tried to use my card at a Game Stop in Texas.  My order was phoned into them it was not placed over the internet.  

post #43 of 104
Quote:
Originally Posted by Price View Post

My credit card has been compromised twice in 1 month.  I just placed an order with GSA last week and I received my purchases on 11/21.  On 11/23  I received notice from my CC company someone tried to use my card at a Game Stop in Texas.  My order was phoned into them it was not placed over the internet.  


This is what they should be investigating - it is obviously NOT just a hacker

A sense of humour is a wonderful thing  - without laughter, the world is a SUPER boring place

PS..... only smart people can read truly WITTY comments and chuckle instead of getting all miffed

Hero of all time - GODOT

 

 

www.facebook.com/applegum

Th...

Misc 3D Cakes
(1 photos)
  

A sense of humour is a wonderful thing  - without laughter, the world is a SUPER boring place

PS..... only smart people can read truly WITTY comments and chuckle instead of getting all miffed

Hero of all time - GODOT

 

 

www.facebook.com/applegum

Th...

Misc 3D Cakes
(1 photos)
  
post #44 of 104
Quote:
Originally Posted by sugarshack View Post

I talked to Alan yesterday and he said their server was hacked and they are doing all they can to correct the problem.


You should get him to look at employees that may have had a connection to ***************  - this is EXACTLY what used to happen on their site

A sense of humour is a wonderful thing  - without laughter, the world is a SUPER boring place

PS..... only smart people can read truly WITTY comments and chuckle instead of getting all miffed

Hero of all time - GODOT

 

 

www.facebook.com/applegum

Th...

Misc 3D Cakes
(1 photos)
  

A sense of humour is a wonderful thing  - without laughter, the world is a SUPER boring place

PS..... only smart people can read truly WITTY comments and chuckle instead of getting all miffed

Hero of all time - GODOT

 

 

www.facebook.com/applegum

Th...

Misc 3D Cakes
(1 photos)
  
post #45 of 104

Guess you know what the *****   stand for   icon_wink.gif

A sense of humour is a wonderful thing  - without laughter, the world is a SUPER boring place

PS..... only smart people can read truly WITTY comments and chuckle instead of getting all miffed

Hero of all time - GODOT

 

 

www.facebook.com/applegum

Th...

Misc 3D Cakes
(1 photos)
  

A sense of humour is a wonderful thing  - without laughter, the world is a SUPER boring place

PS..... only smart people can read truly WITTY comments and chuckle instead of getting all miffed

Hero of all time - GODOT

 

 

www.facebook.com/applegum

Th...

Misc 3D Cakes
(1 photos)
  
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