Originally Posted by IAmPamCakes
That's terrible. I'm sure there are some talented people out in supermarketland, who can make a nice cake. My mother worked in a grocery store bakery & did a very nice, neat job. Her head baker was awesome to watch pump out beautiful cakes and pastries.
There still are, but sadly they're far and few between nowadays, mostly due to retirement, layoff, or permanent disability.
Once in awhile you'll fall upon a raw beginner or someone with a little experience who has the drive and energy to be really great at baking, decorating or both. If you find one, you hang onto them for dear life -- for obvious reasons. You might have to start at minimum wage or a little above, but if you prove yourself, any decent supermarket should, within its pay scale, raise your pay accordingly (I wanted to say "will" because that's been my experience, but I'm pretty sure that's not typical).
It's a very tough job, and it's been discussed here on CC before. You definitely need a production mentality AND artistic flair to succeed or else nobody will buy, or will complain about, anything you create. I've seen it happen.
Supermarket bakeries are considered loss leaders. They're located near the front of any store to entice entering customers. If you have a great bakery, customers are not only more apt to buy product from you, but they are also more apt to buy more product in other departments too.