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Attended first bridal show - Page 6

post #76 of 97
Thread Starter 

VGcea, Thank you for your comments. As a calibration technician I am very familiar with the laws of physics, weight, balance, and the center of gravity. The person that commented on the stand being tall did not say so because it was unstable because it is not. The width of the bottom base has much more to do with stability than height, although height is a factor too. My pedestal stands are not being built by myself, only the platform. They are being built by a man who has been wordworking and building furniture his whole life. I weight tested my stands by standing on them, stacking coffee and end tables on them uncentered. They are being tested in the market...by customers right now. Some very well known bakers who I have given incentives to try my stands. I understand if you do not wish to purchase my stands. They are not for everyone. But I do stand by the quality and offer 100% guarantee. I do have business insurance up to $2M that covers any of my products causing damages. So I am coming correct in my opinion. I m sorry if you disagree.

post #77 of 97
Quote:
Originally Posted by BatterUpCake View Post

I weight tested my stands by standing on them, stacking coffee and end tables on them uncentered.

Some pictures of this testing would go a long way toward establishing trust, similar to how an ad for an overhead garage storage shelf would feature people hanging from the shelf to demonstrate its capacity.
Quote:
But I do stand by the quality and offer 100% guarantee.

You might need more than this...for this type of product the guarantee should cover the cost of the cake as well in case of structural failure of the stand (with standard disclaimers).
post #78 of 97
Thread Starter 

As you know I am in the very beginning stages. I came on this site to do market research. I got a lot of good feedback and a lot of interest. If the company making them were selling them himself he would be charging more. He is giving me really good pricing so I can turn a profit. The stands that I myself make are much cheaper. The problem I have with getting pictures is that they are usually sold before I get them in hand and are shipped immediately. I have one on hand that I have not sold and I am willing to do such photos. But let's face it some people are not going to buy my product no matter what. And I am ok with that. Slow and steady is how I intend to build my reputation. When setting my price I took many things into account. The availability of such products on the market. The prices of similar items on Etsy and other companies. What it costs me. Labor...yes there is labor involved for me as well...even the ones that are not crafted by myself personally. I appreciate the fact that some people will be leery of a new product on the market. I am willing to take the time to earn their trust and respect. Additionally I do not compare my stands with others. Mine will stand or fail on their own merits.

post #79 of 97
Quote:
Originally Posted by BatterUpCake View Post

VGcea, Thank you for your comments. As a calibration technician I am very familiar with the laws of physics, weight, balance, and the center of gravity. The person that commented on the stand being tall did not say so because it was unstable because it is not. The width of the bottom base has much more to do with stability than height, although height is a factor too. My pedestal stands are not being built by myself, only the platform. They are being built by a man who has been wordworking and building furniture his whole life. I weight tested my stands by standing on them, stacking coffee and end tables on them uncentered. They are being tested in the market...by customers right now. Some very well known bakers who I have given incentives to try my stands. I understand if you do not wish to purchase my stands. They are not for everyone. But I do stand by the quality and offer 100% guarantee. I do have business insurance up to $2M that covers any of my products causing damages. So I am coming correct in my opinion. I m sorry if you disagree.

No need to get defensive. As long as you are aware of these things and can properly communicate the pertinent information to your potential customers....

Unless I read your mind I wouldn't know your qualifications or that of the guy building the stands. All that came out after my post. These are things that should be topmost in your communications to potential clients : Who are you and why should I buy your stand? Since you have zero in terms of actual proof that your product works over the long term, it might serve you well to emphasize your technician knowledge and/or do as Jason said and provide other proof that your product is solid.

The only response I have to the bolded is this: *facepalm* (<= You may proceed to get mad about that. I'll understand).

Oh and as for comparing your products to others, no worries, the market will do that for you just fine.
post #80 of 97
Thread Starter 

If I came across as defensive that was not my intent. I appreciate your concerns and welcome all feedback. I do mention that that they are being produced by a Master Craftsman. And no I did not get mad at your facepalm...As I stated I have offered incentives and a money back guarantee to those that I chose for testing.  I am appreciative to those that are giving me a chance. I realize that what I have on my page is sorely inadequate. I am shopping around for a professional web designer at the moment who has experience with items such as this. I sincerely do appreciate your input. You are stating what many are thinking I am sure and I would rather have honesty so I know up front what challenges I face. Thank you for taking the time to offer your feedback.

 

Edit: I really like the idea of using my technical background in advertising. I never thought of that. And that is why I am here.


Edited by BatterUpCake - 8/27/13 at 2:46pm
post #81 of 97
You're welcome. I wish you the very best of luck and good fortune. I believe if you do this right, you can and will succeed (even if I'm giving you a hard time in the process). Hey, better the CC family vets you than the general public... and you know we don't play. icon_biggrin.gif
post #82 of 97
Thread Starter 

Exactly....I want to see me succeed too! lol Thanks again. I would like to hold some kind of drawing or something to give one away...but I can't do it here. Any ideas about that and how I would get the word out to the correct audience? I suppose I could message bakers on FB and have them like my page for a chance to win...but that seems kind of tacky to me.

post #83 of 97
Thread Starter 

Here is the first feedback I got just today ""My son's cake was unbelievably heavy. I was so  glad to have my stand.  I was concerned about the height but it was solid  as a rock.  I moved stand with the cake on it from the dining room to  another to take pictures and back again.  The cake didn't move and the  stand did not wobble at all.  It is a weighty stand - I thank you!!!!!   I will be ordering more stands and not  just when I need them  - haha  My husband does wood work ....  He recognized the quality immediately."

post #84 of 97
Quote:
Originally Posted by BatterUpCake View Post
I would like to hold some kind of drawing or something to give one away...but I can't do it here. Any ideas about that and how I would get the word out to the correct audience? I suppose I could message bakers on FB and have them like my page for a chance to win...but that seems kind of tacky to me.

Not tacky, but make sure you read the fine print on Facebook about doing giveaways on your FB page. I recall that obligating people to like your page for a chance to win is a big no-no. I know everyone does it, but don't get caught out. I don't think you can announce the winner on FB either, you would have to announce it on your website and link that page on your FB. It's a pain in the a** but they have lots of rules about it, not just the 2 I've mentioned.

post #85 of 97
Thread Starter 

Thanks....good info

post #86 of 97

Regarding the tall stand/small base thing, even if the cake is able to stand on the stand for the required time - hours, usually - I would be concerned if someone bumped into the the table. A stand with a lower centre of gravity would not wobble at all, whereas I think yours might. I know they are probably fairly heavy so they might not wobble if there is NO cake on it, but with a cake added which makes the whole set up even taller...I dunno. Do you think it would be ok? I wouldn't be able to order one since the shipping would be prohibitive to get it over here, but food for thought for you re. stability?

post #87 of 97
Thread Starter 

It's all food for thought. I did just post feedback from someone with a tall stand. But in doing my research here I have found that most people wanted the shorter stands anyway, so I changed the product.

post #88 of 97
Quote:
Originally Posted by BatterUpCake View Post

Here is the first feedback I got just today ""My son's cake was unbelievably heavy. I was so  glad to have my stand.  I was concerned about the height but it was solid  as a rock.  I moved stand with the cake on it from the dining room to  another to take pictures and back again.  The cake didn't move and the  stand did not wobble at all.  It is a weighty stand - I thank you!!!!!   I will be ordering more stands and not  just when I need them  - haha  My husband does wood work ....  He recognized the quality immediately."
thumbs_up.gif You could make a feedback section for your stands so folks can read the testimonials.
post #89 of 97
Thread Starter 

I put it smack dab in the middle of my existing page!

post #90 of 97
Quote:
Originally Posted by vgcea View Post

I noticed in one thread someone had mentioned a pedestal looked awkward because the pillar was too narrow and too tall and suggested you shorten it to make it look better, and your response was along the lines of okay. But nowhere did I see a discussion or even a suggestion of the more sound rationale of why you pedestal with a too narrow too tall column could be a potential structural cake wreck waiting to happen because anyone with a basic understanding of physics might think along the lines of: Shorter, wider column means lower center of gravity and a wider base => increased stability of the structure. Shortening it to make it cute is secondary. I want to believe you were thinking along these lines when you said okay. Were you? Because you should.

 

 

I was wondering about that as well. Honestly it could be from cement but with that particular stand, it didn't look sturdy to me because of the pillar.

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