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FRUSTRATED n depressed..first big order n a disaster

post #1 of 31
Thread Starter 

Hi my newbie started making cakes proffesionally just a couple of months back....yesterday was my first big order, a thomas engine cake complete with station n tunnel n all  the of fondant details..it was for 70 to 80 people, a night before everything was perfect....my cakes were decorated n ready,But yesterday morning just before delivering the cakes i removed for putting on the board n packing them...the fondant on the cakes started melting,n it was melting so quickly there was actually drops of fondant on the board...i tried covering it up by putting a piece of fondant on it but it jus did not help it was melting at such a speed..i had to scrap the tunnel cake entirely....thn i took the rest of the cake at venue....the station cake (which was also in a bad shape with melting...n put patches of fondant on it to cover)...on venue my station cake had completly melted the fondant had slide down....the sheet cake was not that bad...the only saving grace was the actual cake,people really loved the taste....ffeel so helpless n frustrated,though the station was one fourth part of the cake...but a visible part....guys please need your help so this does not happen again...1) why my fondant was melting even after being in air conditoned room n it did not melt when i was decorating.i live in india whr it is humid but yesterday the climate wasnt that humid n have used fondant earlier too 2)is thr anything i should add in fondant next time......please  your advice is welcome...

post #2 of 31

What kind of fondant were you using?  What did you have under the fondant?  Buttercream or ganache?  So sorry this happened to you! Did you take any pictures you could load here?

JSK Confections
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JSK Confections
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post #3 of 31
Thread Starter 

hi i used ready made fondant n i use ganache buttercream between thel layers n ganache beneath the fondant will try n upload the pic of my tunnel cake which i did not take...unfortunately got not take the pics of the cake on site as was busy crossing my fingers:) for the cake not to melt further

post #4 of 31

I have never made a fondant cake. I stick with butter cream cakes. I did read somewhere that regular food coloring causes the sugar in the fondant to break down, melt and dissolve. Did you use regular food coloring instead of paste coloring on the fondant?  I read to use the paste food coloring instead.

 

I am only guessing but I am sure that the cake experts here will have the answer as to why this happened. I am so sorry that you had to go through this ordeal!!!! Try not to let this upset you and hopefully someone here will be able to shed light on this subject!! Good luck.

post #5 of 31

How hot was it in India that day?  You said not very humid but was it still really hot outside?  I find ganache under fondant holds up really well...let's see what others say. icon_sad.gif Not a pleasant thing to go through.

JSK Confections
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post #6 of 31
You said you removed it and then it started melting...
Did you have it in the fridge?
post #7 of 31
Thread Starter 

hi JSK it was not that hot as have used fondant in worst humidity then this...n yes i had put it in fridge the way i put all my previous cakes, there is always some condensation but thats it......is it possible that the fondant was not allright ....just dont want this to happen again in future .Can i add something in fondant when there is too much humidity

post #8 of 31
Thread Starter 
post #9 of 31

If the cake was cold enough, and the air was hot & just humid enough, and the fondant was thin enough....it will begin to slide as the condensation erodes it and thus, "melt".  I doubt that this has anything to do with the brand of fondant. 

post #10 of 31
Thread Starter 

hi maybenot., the cake was not that cold as whnever i put cakes in fridge i increase the temprature of the fridge, so its jus cool n not vry cold whn i remove the cake out...anyway thanks all for your suggestions n support n planning to make another cake for trial at home only and see what happens...  

post #11 of 31
I only asked about the fridge in case it was just condensation. Some people mistake melting with the condensation that forms-you obviously know the difference.
Your fondant looks thicker on the sides but I see where you said you tried to repair it. I would put it in front of a nice clean fan (you don't want dust blowing onto your cake) if it happens again, this might help minimize some of the damage.
I doubt it's the fondant, although I know some claim to hold up better in heat. What brand do you use?
Some people refrigerate their fondant covered cakes with no problems while I've heard just as many others claiming it doesn't work for them-maybe try leaving the cake in a cool, dry place boxed up until delivery (as long as your fillings don't require refrigeration).
post #12 of 31
Thread Starter 

Hi in india we dont have much choice in fondant,there is a vizyon which is locally available but too soft n doesnt taste nice and other one fondekar which i use...this is an imported variety

post #13 of 31
Quote:
Originally Posted by vipskreations View Post

cake 1.jpg 54k .jpg file




OH MY GAWD!!!
Beginners, be sure to parrot advice and get your post count up as fast as you can. After all, it's not what you know, it's what people THINK you know.
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Beginners, be sure to parrot advice and get your post count up as fast as you can. After all, it's not what you know, it's what people THINK you know.
Reply
post #14 of 31

Hi Vipscreations, don't get too down over this episode - believe me we've all had a horror story or two of our own but yes, it can be very stressful. I wish I could offer you some advice but I've just told someone on another forum not to refrigerate fondant because it turns to mush, but another poster says they refrigerate it all the time and there's never been a problem. Plus I live in the usually cold, damp UK so haven't experienced problems with heat.  I think what you suggested yourself to do a trial run again yourself on a simple cake and see if you can work out which part of the process caused the problem.  In the meantime, some other decorators from India or the hotter states in the US might be able to offer advice. I hope the party guests had the decency to see the huge amount of work you put into the cake and were understanding of the situation and treated you kindly. Take care and you'll be back in top form before you know it!

post #15 of 31
Thread Starter 

hi CakeGeekUK...thank u so much for the kind words....n the guest did love the taste but the host was very irritated infact i gave her a50% off....i wish i could click the pics of the cake which i took at the venue n show u guys...any way have told the host to pass me the pics of the cake...lets see, if she does...

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