My partner has been making fondant figurines for a lady for several months, she gave her some fondant and tools at the beginning and asked if she could try out and make her some cake toppers for her cake business.
We had no knowledge of fondant figurine/ cake business and we asked her what price would be reasonable for her. She replied she had no idea, so we made up a price and offered her $5.00 per cake topper (she mostly asked for 6cm cake topper).
Until last months the lady requested larger cake toppers, such as a life size tiara and 10cm figurines. As my partner has been spending more and more time on making them, I figured to help her setting a price list according to the size and the time she spent, etc. After searching through the forum for information and chatted with several cake shops owners around the suburb, I came up with the price list for the different items that she asked for. I also offered her discount as she has been helping my partner all the time.
She responded that she need to keep the price as low as possible for the customers and not happy with the new price (not even discount). The price she will be willing to pay $7.00 for a cake topper, regardless the size and complexity. My partner put a lot of time and efforts on making them, especially for the larger ones. It just really bothers me that the lady ignored when I told her how much time she spent for the figurines and keep telling me that the $5.00 deal.
And now she does not want my partner make anything for her anymore and asked for all the tools back ( funny thing is my partner wanted to pay her for the tools at the beginning but she refused). Just want to ask if the offer she made is fair to you guys??