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This client smh! Rant - Page 6  

post #76 of 93
Thread Starter 
Quote:
Originally Posted by scrumdiddlycakes View Post

That was the detail I couldn't get past.

 

 

Sadly i go a client with 300 guest with a budget of 150.00

post #77 of 93
Quote:
Originally Posted by DeliciousDesserts View Post

I didn't expect people to give me a free or discounted wedding. We couldn't afford one...we didn't have one. No sympathy from me!
To be fair, OP did originally agree to work with the customer to put together a cake that met the customer's requirements within the stated budget. It is entirely possible that the local market is such that $1-2/serving is actually realistic due to market forces and/or mispricing.
post #78 of 93
Quote:
Originally Posted by LovelyCakes4Us View Post

Sadly i go a client with 300 guest with a budget of 150.00

Is there a common denominator among these low-end customers? Where are they being referred from?

If you keep getting these kinds of inquiries you may want to add starting prices to your web site, if starting prices are already listed make them more prominent.
post #79 of 93

The groom sounded suspicious to me too, but what would he gain to get you to agree to his budget if he's just checking the going price for the benefit of his own business?

 

OP:  You said you don't have time... why bother taking time out to vent to strangers on a forum, if you were clearly sure you were not going to take this order?

You took time to answers Jason's request for the breakdown.  You listed 35 lbs. x2!  It's true, your numbers don't add up and your explanations don't make sense (you should NEVER pay out of your own pocket -- don't know what you're referring to by "the balance".)

When you have time to do your research, you'll find many ways to lower your costs.  When you're serious about running a profitable business, you'll find the appropriate industry suppliers.  (For example:  If dowels cost you $15.00 -- I don't know how many you'll get, but for $13.50 -- I'd get 2,000 4.5" lengths... that's .00675 each!  The supply would last years -- not for only one cake.)

 

Own your mistakes, learn from them, and continue to learn from the resources you have available.  Much luck moving forward.

post #80 of 93
Quote:
Originally Posted by jason_kraft View Post


To be fair, OP did originally agree to work with the customer to put together a cake that met the customer's requirements within the stated budget. It is entirely possible that the local market is such that $1-2/serving is actually realistic due to market forces and/or mispricing.

While that may be the case, Jason, certainly NOT for the cake that was originally pictured :-)  maybe a kitchen cake for $500.  icon_smile.gif

post #81 of 93
Quote:
Originally Posted by Laurelj View Post

While that may be the case, Jason, certainly NOT for the cake that was originally pictured icon_smile.gif  maybe a kitchen cake for $500.  icon_smile.gif
Based on the OP's email to the customer, the compromises were: pickup instead of delivery, forgoing the cake stand, and all tiers had to be the same flavor. OP specifically said that she would look for a design similar to the one the customer picked.
post #82 of 93

What still amazes me is, if OP was going by her stated calculation of $475 cost, and accepted to create the 4 tier wedding cake for $500.00, she essentially planned to make $25 to cover labor and mark up. Really? Wow.

 

Btw OP, when you buy a large quantity of an ingredient like the 35lb of sugar and only use 10 cups as in your example, the rest of the sugar is not 'out of pocket' for you. It's an asset that gets used up as you make more cakes, so each customer is paying for a share of that sugar if you will. The first customer should not 'carry the weight' of all the sugar, and neither should you. 

post #83 of 93

It is not the clients job to know how you price a custom made cake. It's fine to be annoyed (I get annoyed too sometimes), but to post a lenghty rant and to post the clients emails on a public forum is just unprofessional and totally uncalled for. It is your responsibility to say NO, when the dreams do not match the budget. If they are rude or continue to harrass you, then you get to complain. This string of email is nothing out of the ordinary, and does not warrant a public mocking, in my opinion.

 

If I were the groom and found this thread, I would be really pissed off.
 

Lambeth'ing the night away
Lambeth'ing the night away
post #84 of 93
Quote:
Originally Posted by Gefion View Post

It is not the clients job to know how you price a custom made cake. It's fine to be annoyed (I get annoyed too sometimes), but to post a lenghty rant and to post the clients emails on a public forum is just unprofessional and totally uncalled for. It is your responsibility to say NO, when the dreams do not match the budget. If they are rude or continue to harrass you, then you get to complain. This string of email is nothing out of the ordinary, and does not warrant a public mocking, in my opinion.

 

If I were the groom and found this thread, I would be really pissed off.
 

I agree!

Beginners, be sure to parrot advice and get your post count up as fast as you can. After all, it's not what you know, it's what people THINK you know.
Beginners, be sure to parrot advice and get your post count up as fast as you can. After all, it's not what you know, it's what people THINK you know.
post #85 of 93

Again, I didn't read the other responses except the ones since my last post because I couldn't take it., so this might be a repeat of what someone else said, but why bother with this any longer? Just tell him you can't work with that cake, that budget and that guest count. If it's unrealistic for you you're just wasting his time and your time. 

 

Plus, the title of the thread is misleading. He's not a client until you have a deposit from him. Until he signs a contract and you have the deposit he's NOT YOUR CLIENT. I think that people think they have to take every job that comes along, but not everyone is your client. If this guy's budget doesn't work for your pricing structure the world will not stop spinning, he'll just have to go somewhere else like Walmart. I can't tell you how many inquiries I turn down every week either because of budget or the date being taken, and I don't fall all over myself apologizing and explaining. I just say "I'm sorry, but I can't do a cake for that number of guests for the budget that you have allotted, so I'm afraid I can't help you." Hit send and it's done. It saves a lot of aggravation.

post #86 of 93
Thread Starter 
Thanks for rhe tips icon_smile.gif
post #87 of 93
Thread Starter 
Quote:
Originally Posted by Laurelj View Post

While that may be the case, Jason, certainly NOT for the cake that was originally pictured icon_smile.gif  maybe a kitchen cake for $500.  icon_smile.gif

Yes it would have been a kitchen cake. icon_smile.gif Maybe some simple decorated cupcakes for bridal party is what I would have sent him pics of.
post #88 of 93
Quote:
Originally Posted by LovelyCakes4Us View Post

Yes it would have been a kitchen cake. icon_smile.gif Maybe some simple decorated cupcakes for bridal party is what I would have sent him pics of.

That is way different than hat you presented is. That's a whole other ball of gum paste!

www.VeryDeliciousDesserts.com

https://www.facebook.com/pages/Delicious-Desserts/207874222593145

 

It's never "just cake!"

 

You may get a cake for $way to little but you won't get this cake!

Animal
(4 photos)
 

www.VeryDeliciousDesserts.com

https://www.facebook.com/pages/Delicious-Desserts/207874222593145

 

It's never "just cake!"

 

You may get a cake for $way to little but you won't get this cake!

Animal
(4 photos)
 
post #89 of 93
Seriously, I am so confused. The way this was presented, you were going to give him a discount and a modified design. So really confused & bewildered!

www.VeryDeliciousDesserts.com

https://www.facebook.com/pages/Delicious-Desserts/207874222593145

 

It's never "just cake!"

 

You may get a cake for $way to little but you won't get this cake!

Animal
(4 photos)
 

www.VeryDeliciousDesserts.com

https://www.facebook.com/pages/Delicious-Desserts/207874222593145

 

It's never "just cake!"

 

You may get a cake for $way to little but you won't get this cake!

Animal
(4 photos)
 
post #90 of 93
Quote:
Originally Posted by Gefion View Post

It is not the clients job to know how you price a custom made cake. It's fine to be annoyed (I get annoyed too sometimes), but to post a lenghty rant and to post the clients emails on a public forum is just unprofessional and totally uncalled for. It is your responsibility to say NO, when the dreams do not match the budget. If they are rude or continue to harrass you, then you get to complain. This string of email is nothing out of the ordinary, and does not warrant a public mocking, in my opinion.

 

If I were the groom and found this thread, I would be really pissed off.
 

 

 

I find this to be a safe place to rant and let off some steam, and I appreciate getting all the different points of view on how to handle the various situations we all encounter. There is also good info about pricing and stock so, I say give the OP some slack.

 

I also say that the potential client needs a reality check. Just cuz you want something doesn't mean you can get it. It's not wrong to try, but there is just too much work in a cake like that to let it go with no profit. 

 

For the record (is there a record?) my cake was $250 20 years ago (dear lord). It served 50. We had a small wedding and a flipping fantastic cake! Otherwise, what's the point?

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