Facebook rudeness... - Page 2

And I turned off the message option on my page the day it went live. No. Way.

For those customers I do favors for, or give discounts to, I make clear to keep the price hush hush...So far they have all obliged me...I think they know if they blab, that's the end of the favors LOL

I also only discuss price through private messages. Personally I would completely ignore these types of comments. I would want to respond but the people who make ignorant comments like this really are not worth your time and effort in replying. If you are running a business you will always have 50 other tasks to be done which are much more worthy of your time.

It is hard sometimes when people are so stupid but you have to get a thick skin and if their comments become offensive you can block them or report them.

Amanda xx

Venuscakes, I love how the filtering software on this site has censored out the offensive name of where you live. I don't think that my virgin eyes could stand to see "E S S E X" written out!

i agree that facebook is not the place to talk to customers. Send them to your email and go from there.

Just saw your reply - can't believe there is a filter system that has censored that! There is a town in Ireland called Effin which was removed from Facebook and caused an uproar amongst residents!

What's crazy is they complain about cake prices of unknown bakers...but then they go to well known cake bakers/designers and they openly pay 4 to 5 figures. Imagine having a cake made by Sylvia Weinstock, Ron Ben Israel, etc. and trying to get it priced for less than $100!

I'm new but going to chime in here. :) 

I try not to post costs on FB but have occasionally. I tell the customer, "Please email or MSG me with any pricing inquiries, thank you."  I have learned my lesson though because I found out that a customer saw the one post of what I charged on a specific cake and took my exact design I made previously to someone else and had it made cheaper than what I posted. :(  Lesson learned.  I do post cupcake/cake pop prices though.

Quote:

Originally Posted by SculptedSweets 

I'm new but going to chime in here. :) 

 

 I have learned my lesson though because I found out that a customer saw the one post of what I charged on a specific cake and took my exact design I made previously to someone else and had it made cheaper than what I posted. :(  Lesson learned.  

    Welcome to CC! 

    Oooo, that's a good point about posting prices on FB! We don't do it either, but I never really thought about someone undercutting my cake that way! 

Some of these same people probably pay $4 everyday for a cup of starbucks coffee. Then ***** about gas being $3.85 a gallon .

I just had a woman ask for a Doc Mcstuffins cake, 2 tiers with 4 gum paste characters, & a gum paste stethoscope. I sent her 2 sketches which in the sketches I put a picket fence around the cake, doc's house not a 3D figure but 2D on side of cake, along with trees and bushes, and a tree with a tire swing. All this from the cartoon. I put these in the sketches b/c w/o the cake would be blah. She comes back with I've decide to have my cousin (who is a baker) & in Ga make the cake then she was having relatives bring it in. Wtf?? Who does that?  She proceeds to say I've made fondant cakes before and know how much time goes into them but "we never charged $85 for fondant decorations". If anything I was probably undercharging her. I sent her an email and said I take pride in my work and feel my prices are fair. I don't spend all this time on my cakes just to give them away. Then I said I guess that's the difference between a novice/hobbyist and an actual cake decorator. Why did she even ask me do it in the first place is beyond me. I should have known something was up when she said "my cousin is a baker". I've heard that several times before. It's almost like they are trying to say, If you can't do it I know someone who can but I'm asking you b/c....they were busy, or they live far away, etc. I emailed another decorator  b/c she lives just across the border and asked if she gets people like this she was like yes, they expect you to do "suck time, no money" cakes. She said she sets a minimum price and plasters all over her site, but of course she still gets those who still ask for prices. She said plastering her min. price weeds out the lookie loos, cheapos, etc. And this decorator who has been on Katie Couric, and in a number of magazines said, don't give up, they will come and they will pay. Loved her advice. 

Thought this rather apt for some to keep..  Bluehue

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"I'm sorry, I don't share specific customer's invoices, however if you are interested in a similar cake, please PM me to set up a consultation."  Should make the situation awkward enough for the offender to scamper away.