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Client says my price is too high

post #1 of 32
Thread Starter 
I received an email today to do a baby shower cake for this Saturday. The woman who was doing it canceled on her. She needs to feed 30 so I told her the cost for a 12" cake would be $60. She came back and said that price is way too high and that the other woman was going to charge her $35. She also mentioned that she has other things to pay for for this shower. How do I respond? I think $60 is very reasonable for a 12" cake but am I wrong?
post #2 of 32

Your price is your price , Geez I charge around $250 for a 12 inch cake .  

 

The grocery store doesn't reduce the price of milk and eggs , just because you have a few extra bills that week. 

 

I would reply with, I am sorry that the cake is not within you budget , I hope your event goes well , 

Allcupcaked out. 

post #3 of 32

Your price is waaaayyy too low as it is! As Chellescakes said, tell her you are sorry that you can't accomodate her since her budget will not allow it..

I wish I knew where you could get a 12" cake for $35!!!

Dora Moreno
If you work with your hands you're a laborer. If you work with your hands and your mind you're a craftsman. If you work with your hands, your mind and your heart, you're an artist
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Dora Moreno
If you work with your hands you're a laborer. If you work with your hands and your mind you're a craftsman. If you work with your hands, your mind and your heart, you're an artist
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post #4 of 32
Quote:
Originally Posted by Chellescakes View Post

Your price is your price , Geez I charge around $250 for a 12 inch cake .  

 

The grocery store doesn't reduce the price of milk and eggs , just because you have a few extra bills that week. 

 

I would reply with, I am sorry that the cake is not within you budget , I hope your event goes well , 

Allcupcaked out. 

^^ This. 

post #5 of 32

We require a 2 week notice on many of our cakes and for those who call "last minute" even if someone else screwed them and they're in an emergency situation, we charge an extra $25 fee. I make it clear to our customers that I bake out of my home and do not keep a full inventory at all times. 

 

I've had several people tell me my prices are too high but for every one who tells me that, I have 20 more buying my cakes. I just kill them with kindness and reply "No problem! I hope you have a very happy day with your event and look forward to doing business with you in the future"

post #6 of 32

I also agree with the others that your price is YOUR price.  ,,,,,,,,,,reply as vgcea said: ...sorry that the cake is not w/in your budget...hope your event goes well.

post #7 of 32
My base price for a basic 12" is $137.50. So, I would tell her, sorry!
Beginners, be sure to parrot advice and get your post count up as fast as you can. After all, it's not what you know, it's what people THINK you know.
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Beginners, be sure to parrot advice and get your post count up as fast as you can. After all, it's not what you know, it's what people THINK you know.
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post #8 of 32

I agree your price is your price, she can take it or leave it, her choice.  Is your 12 inch a two layer or one layer cake?  A two layer cake serves 56 people which is way more than you need.  That may account for some of the prices differences from the posters.

post #9 of 32

I can't believe you can make a 12inch cake for SIXTY dollars...... let alone $35

A sense of humour is a wonderful thing  - without laughter, the world is a SUPER boring place

PS..... only smart people can read truly WITTY comments and chuckle instead of getting all miffed

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A sense of humour is a wonderful thing  - without laughter, the world is a SUPER boring place

PS..... only smart people can read truly WITTY comments and chuckle instead of getting all miffed

Hero of all time - GODOT

 

 

www.facebook.com/applegum

Th...

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post #10 of 32

I can't believe you can sell a 12inch cake for SIXTY dollars...... let alone $35 !!  icon_eek.gif

 

This is meant to be about your self-worth but I think it is really quite pertinent to those that sell cakes too!

Photo
 

A sense of humour is a wonderful thing  - without laughter, the world is a SUPER boring place

PS..... only smart people can read truly WITTY comments and chuckle instead of getting all miffed

Hero of all time - GODOT

 

 

www.facebook.com/applegum

Th...

Misc 3D Cakes
(1 photos)
  
Reply

A sense of humour is a wonderful thing  - without laughter, the world is a SUPER boring place

PS..... only smart people can read truly WITTY comments and chuckle instead of getting all miffed

Hero of all time - GODOT

 

 

www.facebook.com/applegum

Th...

Misc 3D Cakes
(1 photos)
  
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post #11 of 32

Oh my....... 60.00 for a 12" cake. I am just an amateur and a new business owner in a small town and my starting price for 12" would be 120.00. I don't know how you could make a 12" cake for 60.00 without losing money, factoring in labour. Nevermind 35!!! That is insane.

A compromise is the art of dividing a cake in such a way that everyone believes he has the biggest piece.

 

http://www.facebook.com/pages/Well-Dressed-Cakes-by-Brett/200852383318927

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A compromise is the art of dividing a cake in such a way that everyone believes he has the biggest piece.

 

http://www.facebook.com/pages/Well-Dressed-Cakes-by-Brett/200852383318927

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post #12 of 32
Thread Starter 
Thanks y'all. I'm going to look into reviewing my pricing!! I need to start charging more!! People think bc they can get cheap cakes from Costco and grocery stores that it'll be even cheaper for a home baker.
post #13 of 32
Quote:
Originally Posted by Chellescakes View Post

Your price is your price , Geez I charge around $250 for a 12 inch cake .  

 

The grocery store doesn't reduce the price of milk and eggs , just because you have a few extra bills that week. 

 

I would reply with, I am sorry that the cake is not within you budget , I hope your event goes well , 

Allcupcaked out. 


This exactly, I had to check the exchange rate and a 12" comes to $251.

Don't accept $60, its daylight robbery.

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"Taste your words before you feed them to people."
www.sugaredsaffron.co.uk
www.facebook.com/SugaredSaffron
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post #14 of 32

OK, I am always concerned about my prices.  I have been charging $65 for a 12" cake and now feel that is too little when I read others' comments.  I need to go and calculate my costs again!!!

 

@ allcupcakedout:  Your price is more than reasonable and I agree with the others about how to respond.  Those who are willing to pay your price will appreciate your work.  Those who complain about the price are likely to be trouble anyhow, so I would not lower the price just to get the job.  Always respond in a nice way because you never know when that person may turn around and recommend others.

post #15 of 32
$60 is underpriced! She has nothing to complain about. I charge over $100 for a 12" cake. If she is not willing to pay $60, she's better off going to a big box retailer....

You get what you pay for!
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