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Where can I find cookie cutters? - Page 2

post #16 of 34
2/3/07 at 7:27am
I was up half the night looking for cookie cutters. I was shocked how much they want for them on some sites. The've got to be kidding.

I ended up ordering from sugarcraft.com most of them are .59 I ordered $25 worth of cookie cutters. They have a huge selection.

Don't let the shipping scare you they estimate and make adjustments for the actual shipping.
legal, not legal, I don't care
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legal, not legal, I don't care
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post #17 of 34
2/3/07 at 7:40am
I hope you have luck with Sugarcraft. I will never order from them again! The ones I received were not the sizes listed on their site, and when I tried to return them, they charged me a 20% restocking fee, after paying their high shipping and handling fee and paying to ship them back to them. Plus - you can never get thru to talk to a live person!!! So, I still don't know if they received my return and what my little credit will be for their misrepresented cutters! I also had trouble getting around on their web site. Good luck!
~ Cindy ~

"Love the Lord your God with all your heart and with all your soul and with all your mind."
Matthew 22:37
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~ Cindy ~

"Love the Lord your God with all your heart and with all your soul and with all your mind."
Matthew 22:37
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post #18 of 34
2/3/07 at 8:47am
Thread Starter 
CindyM, it's probably too late, but if I were you I'd try calling them again to complain. If you can't get a real person at first try hanging on the phone for a while without making a selection. A lot of retailers have these kinds of phone lines that don't give you a choice to talk to a real person but have a hidden person if you never make a selection. I'd still complain because they want to make you happy and you can complain to the Better Business Bureau about them and they have no choice but to make you happy. I worked in retail for years and know how frustrating it is to get help, but know that all these companies have no choice but to make it right for you.

Oh, the stories I could tell you! The guy who caught his own coat on fire and headquarters forced us to return it for the full price!
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post #19 of 34
2/3/07 at 9:02am
I am a newbie here but I agree with the others about Sugarcraft. I placed an order in December for some cutters I could not find elsewhere. When I finally got the order in January, over half my items were back ordered and they said i would have to place a new order for them??? Three of the five items backordered where heavier items. Well, they charged me the full shipping and i have never been able to get ahold of them to get them to correct. Even sent a email and no response. So for me, NO MORE SUGARCRAFT. To me, they want me to reorder the backordered items and then charge me shipping all over. NO WAY!

By the way, I usually dont post much but thanks to all of you I am on my decorating way. Thanks

Sherry
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post #20 of 34
2/3/07 at 9:06am
wow - some of those are so expensive!
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post #21 of 34
2/3/07 at 9:34am
How about using Cake Princess' idea?

Make your own templates?

http://forum.cakecentral.com/cake-decorating-ftopict-20377.html

Way Cheaper... and instant gratification! All you have to do is search for your favorite clip art and print it out! It would definitely work for "chunky" shapes, maybe not so much for the delicate ones.
In order to see the rainbow, you must first endure the rain...
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In order to see the rainbow, you must first endure the rain...
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post #22 of 34
2/3/07 at 9:55am
Thread Starter 
I can't open her pictures to see the directions. I have to admit I am not very wise to computers, but what am I doing wrong? Should I just be able to click and open?
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post #23 of 34
2/3/07 at 10:05am
Thread Starter 
Thanks again everyone. I am very new to seriously decorating cookies and I am so greatful for all the information you have all given me. You've answered a hundred questions already and I know I'll get hundreds more answered too. Right now I am just happy being the mom with great treats. I can't hope to be as talented as all of you, but maybe in the future I'll actually post some pics too!
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post #24 of 34
2/3/07 at 12:50pm
Great, now I'm sorry I placed the order. Everytime I e-mail them to complain about their site they make it sound as if I'm doing something wrong.

Believe me if there is one thing I'm good at that's surfing the web and shopping. There site just sucks.

I hate it because they have things you can't get elsewhere. But, if they don't have good customer service you don't want to do business with them.

All I can do now is cross my fingures and hope my order arrives alright. Then I will cross them off my list.
legal, not legal, I don't care
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legal, not legal, I don't care
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post #25 of 34
2/6/07 at 5:30pm
I noticed someone was asking where to get the three tier cookie cutter and I found some on www.sugarcraft.com They have a lot of cutters
When you stumble make it a part of the Dance !
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When you stumble make it a part of the Dance !
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post #26 of 34
2/6/07 at 9:10pm
I placed an order with Sugarcraft on Saturday, Feb 3rd, I just got the e-mail it was shipped today. I realize I can't count Saturday or Sunday, but what happened to Monday and Tuesday?

The order was just cookie cutters????
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legal, not legal, I don't care
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post #27 of 34
2/6/07 at 9:52pm
Ann Clark makes a 4 tier cake cookie cutter, it's pretty big though about 5".
The cake in my avatar was my wedding cake, done by a family friend who owns a bakery.
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The cake in my avatar was my wedding cake, done by a family friend who owns a bakery.
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post #28 of 34
2/6/07 at 10:37pm
That's perfect. I have such a hard time finding the larger cutters.
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legal, not legal, I don't care
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post #29 of 34
2/15/07 at 7:24am
I am looking for a cutter site which I think is House on the Hill. They had springerle rolling pins and some other items. Does anyone have the web site for them?
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post #30 of 34
2/15/07 at 8:04am
houseonthehill.net
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