Just after some advice/other experiences from people in a similar situation. I'm a home based baker/decorator based in the UK. I'm all registered etc with Environmental Health/Trading Standards etc and have been running for a few months doing mainly birthday cakes so far, contacting customers over email mainly or by phone.
I am hoping to get some wedding cake orders soon though, and have attended one wedding fair so far and have another next month.
My concern at the moment though is how to handle consultations. My home insurance doesn't approve of having customers into the house unless I pay loads more, and to be honest as it's our home I'd rather not have people here as I don't have a separate area I can use for this purpose. I have my health rating certificate to reassure customers my kitchen is approved and clean etc (5 star rating which is the the highest you can get here), but I'm not sure how I should actually phrase that I don't have people to the house without raising any concerns. My idea so far has been to arrange to meet at a customers house, or local cafe, but I would love to hear how anyone else deals with this?