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Storing a Cake for a Delayed Event - Page 2

post #16 of 33
Quote:
Originally Posted by carassweetcafe View Post
 

Sorry I wasn't more specific.  It was made on Friday the 17th for a party on the 18th.  It has been in the fridge since we found out early on the 18th that the party was postponed.  It was only at room temperature from Friday evening when we finished it (around 9:00 P.M.) to Saturday morning (around 10:30 A.M.).  So, let's try again on that question...

It probably won't make anyone sick but the question you need to ask yourself is..do you want your name associated to a cake that will be over 8 days old when served? If the taste is "off" or stale you would be doing more harm to your business reputation than re-baking and decorating. It might be a pain to redo all the work now, but if you don't, you could be kicking yourself for lost orders down the road. Do you bake from scratch or mix? Did you already collect payment? What is your policy on postponements?

Let's eat grandma. Let's eat, grandma. Punctuation saves lives.
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Let's eat grandma. Let's eat, grandma. Punctuation saves lives.
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post #17 of 33

I'm sorry to say, but if it didn't go in the freezer that morning, I think I'd have to donate the cake (immediately). Not thinking in terms of food safety - I can't speak to that - but because the cake won't be fresh. How awful would it be if the cake is stale and the party chatter is about guessing it's the same cake because it's stale? This is horrible, but something that happens. I'd be inclined to make them another darn cake for free and I wouldn't be happy about my decision until after it was all done. lol

 

If they are well to do, as in the price of this cake is pocket change for them, I might let them pay for the second cake. But if they aren't, I'd probably just grin and bear it.  And this is regardless of whatever contract I had with them. This would be a real challenge for me because the thought of giving away free cake makes me crazy, but I believe that's how I'd handle it.

 

Best of luck

post #18 of 33

Technically I think the cake wouldn't actually spoil, it's not like cream cheese has been used or anything, but I have to agree with sixinarow and howsweet. The cake will be stale and a wedding is a good chance to gain future customers, you have a lot of people in one room all talking about your cake while they eat it. I know I've gone to weddings and have eaten some phenomenal cake and friends and family of mine have taken business cards home and ordered birthday cakes from them. I don't think I'd want my name associated with old cake. 

 

I guess the next question is - do you just make a new cake for free for them? Or do you charge them a price because the first cake was already done on time? It's awful circumstances for the bride and groom, I think I'd do it for free, but I'm a sucker like that. It's a hard one, I don't envy you :(

post #19 of 33
Quote:
Originally Posted by -K8memphis View Post
 

where did shanter's post go?


I deleted it because you and I said essentially the same thing at the same time.

There. Their. They're not the same.

 

I hope I die before "your" becomes the official contraction of "you are."

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There. Their. They're not the same.

 

I hope I die before "your" becomes the official contraction of "you are."

Reply
post #20 of 33

at the consult as i've said often i tell peeps that the cake being made/delivered is not contingent on the wedding taking place--that it is up to them to store it--that i'm one person not a big conglomerate that can just absorb cakes into massive walk-in freezers -- i don't do encores --

 

i do sympathize with the family's loss--

 

i think the key to a successful sojourn in the freezer is the decor--and how you will defrost it--nice & gradual of course--

 

it might work--but i would be freaked out enough that i'd have to bake another one just in case i needed it so that's why i tell them paragraph #1  

 

not to mention i'd have to cut into cake A to see if i needed cake B which means i just screwed cake A--it's almost hopeless--you just about have to do it over--but i promise you'll do it over then you'll try the first one and it will be fine and i would hate myself--it's just a lose lose situation to me

my cookies are prettier than your cookies because this is the second time i substituted my opalescent sanding sugar when i ran out of sugar to make the batch ha!

 

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my cookies are prettier than your cookies because this is the second time i substituted my opalescent sanding sugar when i ran out of sugar to make the batch ha!

 

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post #21 of 33
Quote:
Originally Posted by -K8memphis View Post

 i don't do encores --

 

 

LOL! 

Let's eat grandma. Let's eat, grandma. Punctuation saves lives.
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Let's eat grandma. Let's eat, grandma. Punctuation saves lives.
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post #22 of 33

I'm in the same boat as HowSweet, I would probably donate the cake somewhere asap, and rebake.
My contract does cover postponed cakes, but for a death in the family I would try to go the extra mile.
For any other reason, I won't keep the cake for them. I will deliver it somewhere other than the agreed upon address if need be, but it still gets delivered, and it is there responsibility to freeze it.


It's only ever happened to me twice, once the bride's mother passed away in a car accident, I wasn't about to pile on more bad news by saying 'tough luck'. The other time it was a case of the client giving me, and confirming, the wrong date. That time it got delivered anyway.

 

I will never deliver a cake that isn't fresh though, I care too much about my reputation.

post #23 of 33

What about keeping the tiered cake - somewhere where it will hold its shape and decor (if possible!), and then bake them new cake for the party?  You could just do plain rounds/slabs.  I would talk to the host and offer this solution, but they would still have to pay for the new cake I am baking.  I don't think it is fair that they would assume that you would be out of pocket (and bake them a new 3 tiered cake!) for them cancelling the party.  By all means work with them to find a solution, but it is not your fault that the party is postponed.

post #24 of 33

Good idea!

post #25 of 33
Quote:
Originally Posted by erin2345 View Post

What about keeping the tiered cake - somewhere where it will hold its shape and decor (if possible!), and then bake them new cake for the party?  You could just do plain rounds/slabs.  I would talk to the host and offer this solution, but they would still have to pay for the new cake I am baking.  I don't think it is fair that they would assume that you would be out of pocket (and bake them a new 3 tiered cake!) for them cancelling the party.  By all means work with them to find a solution, but it is not your fault that the party is postponed.

I agree, speak with the host and just use the decorated cake as a display cake. Bake sheet cakes for serving.
My wedding cake was bought from Walmart, and yes, I am ashamed!
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My wedding cake was bought from Walmart, and yes, I am ashamed!
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post #26 of 33
Quote:
Originally Posted by erin2345 View Post
 

What about keeping the tiered cake - somewhere where it will hold its shape and decor (if possible!), and then bake them new cake for the party?  You could just do plain rounds/slabs.  I would talk to the host and offer this solution, but they would still have to pay for the new cake I am baking.  I don't think it is fair that they would assume that you would be out of pocket (and bake them a new 3 tiered cake!) for them cancelling the party.  By all means work with them to find a solution, but it is not your fault that the party is postponed.

 

That is a great idea! That way you won't have to do over all that work on the finished cake and everyone will still be eating fresh cake at the wedding. 

post #27 of 33

carassweetcafe, what did you decide to do?

 

Sorry, don't know why I'm typing in bold...:oops:


Edited by sixinarow - 1/23/14 at 7:16am
Let's eat grandma. Let's eat, grandma. Punctuation saves lives.
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Let's eat grandma. Let's eat, grandma. Punctuation saves lives.
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post #28 of 33
Thread Starter 

Before I say what I did, yet a little more information.  The customer in this situation is my son's teacher and a friend that we attend church with.  So my decision was probably swayed by that.

 

This is what I did...

 

I own a bakery/cafe.  So my customers were treated with the bottom tier of the cake on Tuesday (explaining to to them the situation.)  They were delighted.  I took the middle layer to a bank down the street that is one of my best customers.  They were equally delighted.  The top tier is still in my fridge here at the shop.  My employees are munching on it.  Same delight.

 

I am remaking the cake for the party at no additional charge.  I really wish I had seen the recommendation about leaving the original cake in tack before I cut it.  That was indeed a fabulous idea.  Would have saved me a bundle of trouble.

 

Thank you for all of the recommendations.  I know I can always get such wonderful, honest responses from you guys.  Although I don't post often, I do read a lot of your posts and appreciate the responses.  Thanks, again, for your help!  I will definitely come up with a "policy" for future reference!  Blessings to each of you!!!

post #29 of 33
Quote:
Originally Posted by carassweetcafe View Post

Before I say what I did, yet a little more information.  The customer in this situation is my son's teacher and a friend that we attend church with.  So my decision was probably swayed by that.

This is what I did...

I own a bakery/cafe.  So my customers were treated with the bottom tier of the cake on Tuesday (explaining to to them the situation.)  They were delighted.  I took the middle layer to a bank down the street that is one of my best customers.  They were equally delighted.  The top tier is still in my fridge here at the shop.  My employees are munching on it.  Same delight.

I am remaking the cake for the party at no additional charge.  I really wish I had seen the recommendation about leaving the original cake in tack before I cut it.  That was indeed a fabulous idea.  Would have saved me a bundle of trouble.

Thank you for all of the recommendations.  I know I can always get such wonderful, honest responses from you guys.  Although I don't post often, I do read a lot of your posts and appreciate the responses.  Thanks, again, for your help!  I will definitely come up with a "policy" for future reference!  Blessings to each of you!!!

At least you got something good out of it. Giving the cake away to your customers will most likely get you some more business. Of course you felt like you should make a new cake it the host is a friend to you, they should be very thankful.
My wedding cake was bought from Walmart, and yes, I am ashamed!
Reply
My wedding cake was bought from Walmart, and yes, I am ashamed!
Reply
post #30 of 33
Quote:
Originally Posted by carassweetcafe View Post
 

Before I say what I did, yet a little more information.  The customer in this situation is my son's teacher and a friend that we attend church with.  So my decision was probably swayed by that.

 

This is what I did...

 

I own a bakery/cafe.  So my customers were treated with the bottom tier of the cake on Tuesday (explaining to to them the situation.)  They were delighted.  I took the middle layer to a bank down the street that is one of my best customers.  They were equally delighted.  The top tier is still in my fridge here at the shop.  My employees are munching on it.  Same delight.

 

I am remaking the cake for the party at no additional charge.  I really wish I had seen the recommendation about leaving the original cake in tack before I cut it.  That was indeed a fabulous idea.  Would have saved me a bundle of trouble.

 

Thank you for all of the recommendations.  I know I can always get such wonderful, honest responses from you guys.  Although I don't post often, I do read a lot of your posts and appreciate the responses.  Thanks, again, for your help!  I will definitely come up with a "policy" for future reference!  Blessings to each of you!!!

 

You sound like such a lovely lady, what  a nice thing to do.

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