Ok, first, I am 8 months pregnant. I'm not on bedrest, but more like "take it easy" orders from the doctor.
It is tasting season and I am trying something new (for me).
I am offering 2 choices- Baker's Choice (free) and Custom ($ per flavor).
So WHY is it so flippin hard for brides to get back to me with their Custom flavor requests? I am booking them weeks out, sending them a Tasting Guide with orders to get their requests to me. I am reminding them at least 1 week in advance that if I am doing Custom, I need their flavors.
And then I'm hearing back from them with 1 day or next day requests. I am beginning to see a pattern and it's driving me nuts.
I have 4 tastings on Saturday and just heard back from one bride with FIVE custom flavors. After telling her I needed it by yesterday. So I told her no, she didn't get me her flavors in time and she would have to settle for a Baker's Choice.
And while in theory I'm staying firm, they aren't going to see that. They are going to see bad service and go with someone else.
I finished baking today and I'm so sore I can't imagine spending another chunk of time tomorrow on my feet and sitting through 5 hours worth of tastings on Saturday. (and I'm feeling whiney....)
Competition is getting more fierce in this area and since I'm at the higher end price-wise, convenience is working against me. Other bakeries are cheaper and couples can just walk in and taste whatever they want. I am making them work for it. It's always been fine, but I'm noticing a real resistance to anything "inconvenient" for these people these past few months.