That seems harsh to me...at least give them the option of paying for another tasting. Based on what OP has written this customer's only crime is not liking two flavors, and they even gave specific feedback on what they didn't like.
Thank you all so much for your input I truly appreciate it. I am charging 320 for their cake. It will be 10,8,6 fondant covered with cherry blossom flowers Also they requested chocolate almond and they said they didn't like the flavor combo anf the other was lemon and they like the tartness but didn't like the texture of the cake
Looks like I might take a step back and take the time and research. I have that cake boss software just haven't started using it yet.
they don't like the cakes that she specifically made for them--ouch
she's already moving on and i wanted to give her ideas to be able to move on without it haunting her
it's a potential coping mechanism
you gotta put that stuff somewhere and not under your pillow to take out at night and let it bug you