Well, to start, I am a long time "lurker" but first time poster. I'm kind of the quintessential wallflower, but I really need some advice from others within this field...
One of my brides (and a close friend of mine) ended up having her recent Halloween themed wedding featured in the Flair section of our local metro newspaper, which we both thought would be a big deal for my business. The bride gave the reporter my name and business name and the same reporter asked for it again at the event when I was setting up the cake.
Now, I knew my cake had a good chance of having its picture within the section, but I was blown away when a snippet of it made the FRONT page of the entire newspaper and then a HUGE, full color picture was printed on the front of the Flair section taking up most of the page itself. This would have been a huge step forward for my small business, but then I noticed something that made my heart sink... There was not a single mention of my name or my business' name. I'm still stoked about it being in the paper at all and even more so that it was on the front of the section in full color, but I can't help but feel a bit upset that they gave me no credit in the paper, on their website, or their Facebook page.
However, to be fair, I looked through the rest of the section at the other featured weddings in the article to see if any other vendors who had pictures of their work taken were credited and they were not. So, it wasn't JUST me, but I still don't know whether this is normal or not. I also do not think a correction would be done since this appears to have been a deliberate choice to leave out all vendor info. Granted, why collect info from the vendors and then not use it? To say I'm confused is an understatement...
The bride is VERY upset that they didn't include my name and plans to mention it to the reporter, since she is a professional wedding photographer herself (which is how we know each other actually) and she doesn't think it is right for them not to credit my work.
So far, I have been sharing pictures I took of the paper myself on my business' FB page and website, sharing the online article with the pictures, and making a couple polite comments from my business' FB page essentially "thanking" the paper for featuring my cake and how much of a blast it was to make this cake on the paper's FB post and online article containing the picture.
So, my questions are - is this normal? Is this okay? And how would you handle it? Should I not have done what I have already done? Should I stop where I'm at? Or should I send an email to the reporter expressing that I'm a bit upset that she did not credit my work?
Edited by NerdGirl88 - 10/27/13 at 10:34pm