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To Take the Order or to Not Take the Order?

post #1 of 27
Thread Starter 

I have a VERY SMALL cake/sweets company, just barely started really.  I still work full time at another job selling furniture.

 

I recently spent a lot of time working on a candy bar.  It's a clove caramel bar filled with chunks of sponge toffee and partially dipped/drizzled in chocolate.

 

I posted a picture on my company's Facebook page with caption, "Six for $18.00, message me if interested."  My boss' wife commented saying that she'd like six for a Halloween Dinner Party that she's throwing for all the staff but she never sent me a message.

 

The party is this Sunday and I don't know if I should make them or not.  I'm already bringing 48 mini cupcakes (that I'm not being paid for) but I just don't know if I should make and bring the candy bars.  Frankly I'm annoyed that she never messaged me.  I'm trying to take my business seriously and I would have liked to fill out an order form and get paid in full before making the candy bars.  I also don't know if my personal annoyances with her in the workplace are what's getting in the way of me wanting to make the bars.

 

So do I suck it up and make the bars?

 

OR

 

I don't make the bars and tell her that she never messaged me?

 

OR

 

Should I message her asking if she were still interested in getting the bars and that I'd do a one time exception for not getting paid in full before the date?

 

Haaaalp!

post #2 of 27

Send her an invoice - let her know that if you receive payment in time, you'll be able to fill her order.

 

Liz

Follow me on my Twitter handle: @Sugar_Iowa

Or on Facebook: https://www.facebook.com/SugarFineBakedGoodsAndConfections

Reply

Follow me on my Twitter handle: @Sugar_Iowa

Or on Facebook: https://www.facebook.com/SugarFineBakedGoodsAndConfections

Reply
post #3 of 27
Thread Starter 
Quote:
Originally Posted by liz at sugar View Post
 

Send her an invoice - let her know that if you receive payment in time, you'll be able to fill her order.

 

Liz

 

Good idea.  Is it unprofessional to Facebook her an invoice?  I'm not sure how often she checks her email.  Her husband (my boss) will be at work tomorrow so do you think I should give it to him in an envelope with her name on it?

 

Also -- She's French Canadian and has a different manner set that I do.  She gets offended very easily.  I don't want to appear rude or pushy.  

post #4 of 27
Maybe commenting is the same as messaging to her. Either way, she requested some. I agree with Liz that you should give her the invoice for them. Maybe call her to confirm.
post #5 of 27
Quote:
Originally Posted by CONFECTIONERIE View Post

 Is it unprofessional to Facebook her an invoice?  

Also -- She's French Canadian and has a different manner set that I do.  She gets offended very easily.  I don't want to appear rude or pushy.  

Doing business on Facebook is always unprofessional.

The fact that she has a different manner set and lets herself become easily offended is more than likely NOT due to her being French Canadian.
post #6 of 27
Quote:
Originally Posted by CONFECTIONERIE View Post

Good idea.  Is it unprofessional to Facebook her an invoice?  I'm not sure how often she checks her email.  Her husband (my boss) will be at work tomorrow so do you think I should give it to him in an envelope with her name on it?

Personally I think it's unprofessional to conduct business via FB messages. If I were you I would send her an email with the invoice, then send her a quick FB message letting her know that the invoice has been sent and the balance is due on X date.
post #7 of 27
Thread Starter 
Quote:
Originally Posted by jason_kraft View Post

Personally I think it's unprofessional to conduct business via FB messages. If I were you I would send her an email with the invoice, then send her a quick FB message letting her know that the invoice has been sent and the balance is due on X date.

That's a wonderful idea. Thank you!
post #8 of 27
Quote:
Originally Posted by therealmrsriley View Post

Maybe commenting is the same as messaging to her. Either way, she requested some. I agree with Liz that you should give her the invoice for them. Maybe call her to confirm.

www.VeryDeliciousDesserts.com

https://www.facebook.com/pages/Delicious-Desserts/207874222593145

 

It's never "just cake!"

 

You may get a cake for $way to little but you won't get this cake!

Animal
(4 photos)
 
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www.VeryDeliciousDesserts.com

https://www.facebook.com/pages/Delicious-Desserts/207874222593145

 

It's never "just cake!"

 

You may get a cake for $way to little but you won't get this cake!

Animal
(4 photos)
 
Reply
post #9 of 27
Thread Starter 
She left a note on my desk double checking that I was going to do the order so I'm definitely going to do it. Thanks for all the advice, guys!
post #10 of 27
Quote:
Originally Posted by CONFECTIONERIE View Post

She left a note on my desk double checking that I was going to do the order so I'm definitely going to do it. Thanks for all the advice, guys!

 

 

oh good--hope that goes well for you

if you had your own tv show what would be your favorite commercial/sponsor

i think i'd like ghirardelli and hershey for starters...

Reply

if you had your own tv show what would be your favorite commercial/sponsor

i think i'd like ghirardelli and hershey for starters...

Reply
post #11 of 27
What a mess.... This is why I avoid doing business with friends, family etc. Just give them to her for free or tell her you don't have time because you're so slammed with other orders
post #12 of 27
Quote:
Originally Posted by howsweet View Post

What a mess.... This is why I avoid doing business with friends, family etc. Just give them to her for free or tell her you don't have time because you're so slammed with other orders

bettin' you don't see a penny & bosses wife expects a perk for entitlement.

~~We are living in a world today where lemonade is made from artificial flavors and furniture polish is made from real lemons. ~Alfred E. Newman
Reply
~~We are living in a world today where lemonade is made from artificial flavors and furniture polish is made from real lemons. ~Alfred E. Newman
Reply
post #13 of 27
I'll bet you don't see any money at all.
post #14 of 27
I think it's a little unprofessional for someone to express interest in your product and you fail to follow up on it. I think she took the first step and it was up to you to take the next.
Plank.
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Plank.
Reply
post #15 of 27
Thread Starter 
Quote:
Originally Posted by BrandisBaked View Post

I think it's a little unprofessional for someone to express interest in your product and you fail to follow up on it. I think she took the first step and it was up to you to take the next.

 

Hmm, I guess I never thought of it that way.  But definitely a good point.  I guess it is up to me to make sure that I'm properly promoting/following through on my product.  Thanks for pointing that out.

 

 

And my boss has been super helpful with me starting a business.  He used to run a gourmet food shop and he's given me a lot of tips/let me borrow books, and he's even letting me jump in on our store's booth at the next bridal show in town so I think they'll actually pay me.  Fingers crossed anyways!

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