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The Saga of My Poor, Poor Poppy Cake - Page 2

post #16 of 45
I would be so mad! What they did says a lot about who they are: inconsiderate, dishonest by omission, and very unprofessional. I would cut ties with them in an amicable manner. They're not worth stepping out of line for. (((HUGS))). It was a beautiful cake.
post #17 of 45
Quote:
Originally Posted by Elcee View Post
 

as a professional, she should have been honest with me instead of stringing me along for over 2 months.

 

Your cake was gorgeous! But what makes you think she's a professional? We've seen enough people on CC claim to be "professional" but do not act that way.

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post #18 of 45
Thread Starter 
Quote:
Originally Posted by AZCouture View Post
 

How in the HELL did that happen to a dummy cake??? Seriusly, WHAT did they do it?? It's not rocket science, keeping a dummy safe and secure, good grief!

I know, right? Did you notice the pattern of the cuts in the side view for the after pictures? That's what makes me think they tossed it into the back of the pick up.

Quote:
Originally Posted by MimiFix View Post
 

 

Your cake was gorgeous! But what makes you think she's a professional? We've seen enough people on CC claim to be "professional" but do not act that way.

True, that, Mimi. I guess I should change that to read that she has successful business. :)  Of course, wouldn't you think a photographer would have done a better job of photoshopping the damage?

post #19 of 45

so I can see that your cake before delivery was very pretty, and obviously a huge mess by the time it got back to you. but please forgive me, I can't understand what's so bad about it in the photos at the place itself. I'm not an experienced baker and to me it doesn't look all that bad at all. maybe I'm just not very observant and need the flaws specifically pointed out to me :duh:

 

anyway, I am very sorry this happened to you. that cake was really lovely.

post #20 of 45

rebecca have a close look at the purple fondant. 

post #21 of 45
The fondant is melting and wrinkled and the flowers look like sad pandas.

I´m sorry this happened, I´d be so pissed. The fact that were kept trying to avoid you for two months just makes it worse. A professional would just fess up straight away and take it like a champ.
"Life itself is the proper binge." - Julia Child
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"Life itself is the proper binge." - Julia Child
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post #22 of 45

Oh, Elcee, I'm so sorry this happened to you. Your flowers are just amazing...I hope you can get some closure regarding this somehow.

post #23 of 45

Elcee, I'm so very sorry this happened to you.  I know you put your heart into all your cakes. It's just not right.  The cake was so pretty - loved the poppies. So bummed for you :(

 

Jeanne

I love what I do and do what I love

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I love what I do and do what I love

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post #24 of 45
Elcee I know you're upset but please make sure they do not have your name anywhere near the disaster they created. This could get pretty expensive if potential clients see it associated with your work and think this is the quality of work you produce.
post #25 of 45
Quote:
Originally Posted by Elcee View Post
 

Thanks, everyone. A re-do is out of the question. It was a collaborative, organized shoot involving several vendors. Not to mention, I'd have to re-make the cake. It is what it is.

 

Absolutely I will be delivering in the future! I had a different planner insist on picking up a real tiered cake and I went through conniptions over it, made her sign a waiver, scared the heck out of her. I should have done the same thing for this one. The last time I did a shoot like this, I did deliver myself and stayed with my cakes the whole time (see the peach and ivory pics in my gallery).

 

I think I'll start drafting an email to the photographer. Not only do I want her to remove the photos, I want to get across to her that she destroyed what amounts to a $300 cake and left me nothing in return (without sounding whiney). And yes, sixinarow, I will be quietly cutting my ties with those involved.

 A lot of people are just incredibly stupid about handling cakes and there's no way to tell which ones, so now you know everyone has to be treated like that planner. Even after I scare the heck out of them, I put on a worried look. And I don't feel bad about it because they should have just paid for delivery. I think I'm going to start calling it cake insurance. Maybe that will drive the point home.

 

I'm not sure how that was only a $300 cake, but it was positively gorgeous. Your letter to her might be a good time to raise your prices. That was a lovely, high end cake.

 

 

 

post #26 of 45
Thread Starter 
Quote:
Originally Posted by howsweet View Post
 

I'm not sure how that was only a $300 cake, but it was positively gorgeous. Your letter to her might be a good time to raise your prices. That was a lovely, high end cake.

 

Thanks, howsweet. It's smaller than it looks...6", 7", 8", 9" so in real cake would serve about 90; I knocked off some $ for it being a dummy. I would have charged, IRL, about $375 PLUS delivery (LOL, to that venue delivery would have been $452.40) PLUS a rental fee for my cake pedestal :) . Actually, though, there is a price increase in my very near future.

 

Thanks, everyone! I appreciate all your comments and support!

post #27 of 45
Thread Starter 
Quote:
Originally Posted by vgcea View Post

Elcee I know you're upset but please make sure they do not have your name anywhere near the disaster they created. This could get pretty expensive if potential clients see it associated with your work and think this is the quality of work you produce.

 

Here's the message I plan to send to the photographer. Please let me know what you thing...I'm open to feedback and suggestions! Thanks!

 

Hi, ____, I recently received the link to the ______ styled shoot album. The shoot itself is stunning; the colors, the style, the location.

My cake, however, is another story. Was it left in your truck in the heat? The damage is much worse and much more visible than I was led to believe. There are flowers falling off, Styrofoam is visible in places, the fondant is nicked and dinged and melting in places. This is not the condition it was in when I handed it off to you. When a wedding couple pays several hundred dollars for a cake, they deserve perfection and that is what I strive to give them. The photos from this shoot do not embody that.

As the cake in the shoot is in no way a true representation of my work, I am respectfully asking that you remove all pictures of the cake from the album. I also request that you don’t include any images of my work in future when submitting, sharing, or publishing photos of this shoot anywhere, either online or in print.

Thank you.

post #28 of 45
Elcee, the tricky thing is, since the photographer took the photos, he/she has a right to the photos and can do with them as he/she pleases. I think you could suggest they remove or the photos of the cakes but if they must use the photos, they must remove your name from it. You have a right to not have your business associated with the photos even if you don't have rights to the actual photos.

If anything, I would suggest a tone that points to how disappointed you are at how the whole thing was handled. You want them to feel the need to apologize not fight back. Here's what I would send:

Dear photographer,
Thank you for including my work in the photoshoot dated x/y/2013. I had looked forward to having my work showcased along with the best in the industry, and I trusted my work into your hands with that expectation. Unfortunately, for reasons best known to you, the result has not been the case. I'm sure you will agree with me that what you have photographed is drastically different from what I placed in your care.

Not only is this unfortunate turn of events a significant hit to me financially as that display cake was worth $300, the pictures add salt to injury by displaying a cake that is below my standards. Those photos put me in a bad light for future business from potential clients who would see this poor representation and think this is the quality of work I produce.

As a way of moving forward, I'm requesting that these inaccurate representations of my work be removed from the collection. Also, I would appreciate it if you would remove my name from these images, and the photoshoot as a whole.

I hope this would not be as much of an inconvenience for you as it has been for me. I appreciate you for your consideration, and hope we have another opportunity to collaborate in a way that puts both of our businesses in good light. Thank you.

Sincerely,
Elcee.
post #29 of 45

The photographer might choose to do anything and everything with the photos, but s/he doesn't have to attribute that cake to Elcee. It can just be a cake in a photo. Right?

 

Elcee...I'm so sorry this happened to you. I could not possibly work with someone like that ever again, despite the previous positive experience. In fact, I'd probably be cranky every time I had to see or talk to them from this point on!

Life's too short to make cake pops.
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Life's too short to make cake pops.
___________________________________
www.sweetperfection.com.au

www.sweetperfectioncakes.blogspot.com.au/
www.facebook.com/sweetperfectioncakes (come visit sometime!)

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post #30 of 45
  Elcee, who took these photos? 
 

 

The letter you wrote looks fine. I appreciate the time vgcea took to draft a letter, but there's far too much subjective detail which could be counter-productive. 

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