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Guest Threatening to Picket Business - Help!!! - Page 2

post #16 of 86

I have no idea what the OP's personal situation is but not everyone can just quit their job because their boss is an idiot.  Is this an ideal working environment?  Obviously not.  But just assuming someone can afford to quit their job is not helpful either.  If the OP is aware of all the stupid things his boss does (which he says he is) then either he actually NEEDS this job and can't afford to leave it for whatever reason or he is choosing to be an idiot, too (no offense OP).  It's not real easy to get a job these days.

 

To the OP:

First, if you have repeatedly suggested the owners have contracts, use boxes, quit making cakes with copy writed figures and they refuse to do so then it's time for you to let it go.  I would just shut up and make the cakes and let them handle it.  It's their business. Let them be responsible for it.

 

Second, I would tell the owners to either pay up or get a lawyer.  Sure these people will look ridiculous picketing in front of the store but all it takes is for them to start showing the pics of the messed up cake and car around.  The bad publicity isn't worth it.

Tact is telling someone where to go so nicely they can't wait to take the trip!
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Tact is telling someone where to go so nicely they can't wait to take the trip!
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post #17 of 86

First and foremost. You're an employee, stop giving a damn. You clearly stated you tried to get things to change and nothing happened over a long period of time. Stop caring. It's clearly not your problem. You should be laughing at the procedures in place right now.

 

Also, I like the apron. It says " reckless " on it.   :D

 

Finally, if I go to the store and buy a washing mashine, toss it in the hatch of my car and it rips the fabric of the car and falls off on the highway... the fact the store didn't give me ropes and cushioning to secure it doesn't make them any liable for how I accepted to transport it.

 

But stop caring, really.

post #18 of 86

OP - Is this post a rant or a vent? I sure hope you're not here asking for advice because (1) you do not own this business and have no say in how the business operates and (2) responses here are only opinions. 

VISIT US at BAKINGFIX

 

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VISIT US at BAKINGFIX

 

             Bookshelf    Consulting    Classes    Blog    Facebook  

    

 

 

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post #19 of 86

Wow...I say let them picket and if they contact a lawyer then lawyer up!  It wouldn't be a bad time to mention to the owners that a signed contract could have prevented ALL of this.  Good luck, I have worked for crazy bosses before, at some point you just have to do your job and let the rest go.  I work for myself now, and my boss still does crazy things from time to time. :-)

post #20 of 86
"Quit your job", "stop giving a damn"?
Do you people live in a vacuum?
post #21 of 86
Quote:
Originally Posted by Sassyzan View Post

"Quit your job", "stop giving a damn"?
Do you people live in a vacuum?

Yeah, I don't get it either. I feel personally responsible for every cake I make whether working for myself or someone else.

I applaud you for seeking feedback from others and reassurance that it was the customer's fault and not yours - it shows you care. GOOD FOR YOU!!!

As for the cake, that was definitely an issue with the person's driving. That cake slid either because it was held at an angle, or there was sudden/hard braking.
Plank.
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Plank.
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post #22 of 86

Your boss has no options other than paying, or taking his chances to see what comes of it. 

 

There is no proof that instructions were given. As several professionals have stated, it should have been in a box which would have contained the mess. If the client takes the photos to the press you are going to have the mouse attorneys to contend with too. 

 

Get a quote to have the seat deep cleaned (I hate to say it but I'll be shocked if that red ever comes out). The entire car does not need detailing and the seat is going to need specific attention. No refund for the cake though, it was damaged because of their poor driving and was still edible. It could have been easily repaired by the look of it, and since it wasn't returned it probably was. 

 

I hope your boss is a bit smarter about things like food safety and taxes.

elsewhere.
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elsewhere.
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post #23 of 86

Those instructions you give people who are transporting their own cakes: Have your employer put those in writing - a piece of paper that you go over with the client and then give to them.

There. Their. They're not the same.

I hope I die before "your" becomes the official contraction of "you are."

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There. Their. They're not the same.

I hope I die before "your" becomes the official contraction of "you are."

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post #24 of 86
Quote:
Originally Posted by Pyro View Post
 

First and foremost. You're an employee, stop giving a damn. Stop caring. It's clearly not your problem.

 

But stop caring, really.

 

Worst advice ever.  

 

As a person who does the hiring at my job, this is exactly the type of attitude that I never want to hire, work with or even know- and that covers all industries. 

post #25 of 86

I just wonder how everyone knows the driver did it? We haven't seen any before pictures. Also it seems there would be some sort of health laws that wouldn't allow them to give out unwrapped food. Not saying it is the OP's fault but I just don't see enough evidence to take sides...

post #26 of 86
The cake was set down on the passenger seat (hence the big chunk of frosting on the seat). That's about all the evidence you need!
elsewhere.
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elsewhere.
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post #27 of 86

Guess they should have had a cake safe before going offroading

post #28 of 86
Quote:
Originally Posted by BatterUpCake View Post

Guess they should have had a cake safe before going offroading

Exactly!
Plank.
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Plank.
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post #29 of 86
Thread Starter 

I honestly can't believe some of the "advice" I am getting on here.  I come to this community because I have come to respect each and every one of you for the business people, and artists that I know you are.  However I must say I was taken aback by what I was reading.

 

First things first.  The owner has definitely had an "ah hah!" moment due to this whole situation, and we sat down for several hours today and discussed what exactly would be done moving forward, which includes strict copyright policies, boxes, and a contract.

 

We have yet to hear back from the family in regards to how they plan on proceeding (whether or not they will accept our compensation, or go through with the picket).  I will keep you posted.

 

Thank you to those who posted anything constructive!  

 

As for the rest, I can honestly say I was a little disillusioned by the CC community today.  I always talk about this place in such high regards =/

post #30 of 86

Lots of comments made that are so easier said than done..and especially not knowing you, your financial situation, your bosses,  the bakery, etc  -most people can't just up and quit their job over something like this..that's silly to even suggest.

 

I think you have to take a lot of it with a very small grain of salt. (and for sure- don't put CC on a pedestal)

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