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Disturbing cake requests? - Page 2

post #16 of 42
Quote:
Originally Posted by AnimalGirl91 View Post
 
Its the graffic nature and the fact that I'm sure her friends would be a little uncomfortable.

 

Perhaps her friends have her same sense of humor. Maybe they found it funny. But none of that matters. Posters here have stated, it's your business so just say nope, can't take that order.

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post #17 of 42

I don't believe I could have taken that order.  I have done "nude" cakes, kinky and recently got an order for a gross cake, (dog poo) that I was hesitant to take, but blood and gore are reserved for Halloween and only on whimsical themed cakes that wouldn't offend.  Nothing against trans-gender.  I have a few friends who have been through the entire process and would never celebrate in that graphic of a fashion.  From what I understand it is a very emotional and personal process. 

 

The damage is done here, but in the future, don't let customers bully you like this one.  This woman most likely felt she needed to be a bully to get her way and probably relayed that to her friends as well.  You deserve to be treated better.  You are providing a service, but still need to be treated with respect.  A simple "I am sorry, but I cannot provide that type of cake for you" would have sufficed and an offer of something else in its place.  Let the customer find another source for what she wants in this situation.

post #18 of 42
Quote:
Originally Posted by wild4wallace View Post

The damage is done here, but in the future, don't let customers bully you like this one.  This woman most likely felt she needed to be a bully to get her way and probably relayed that to her friends as well.  You deserve to be treated better.  You are providing a service, but still need to be treated with respect.  A simple "I am sorry, but I cannot provide that type of cake for you" would have sufficed and an offer of something else in its place.  Let the customer find another source for what she wants in this situation.

THIS!!!

 

.

Tact is telling someone where to go so nicely they can't wait to take the trip!
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Tact is telling someone where to go so nicely they can't wait to take the trip!
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post #19 of 42
Thread Starter 
It was deffinatly a challenge and I think k did a very good job concidering. I think what upsets me the most is that dispite the fact that I did her order and did it very well ... her response when I delivered was "its reasonable" I felt gutted and felt like the discomfort wasn't worth it in the end. I will be saying no to any orders I get that I feel uncomfortable doung. I guess I thought its rude or bad business to say no purely because you can't stomach the idea if the order.
post #20 of 42
Thread Starter 
This did make me feel alot better thank yo

Quote:
Originally Posted by wild4wallace View Post

I don't believe I could have taken that order.  I have done "nude" cakes, kinky and recently got an order for a gross cake, (dog poo) that I was hesitant to take, but blood and gore are reserved for Halloween and only on whimsical themed cakes that wouldn't offend.  Nothing against trans-gender.  I have a few friends who have been through the entire process and would never celebrate in that graphic of a fashion.  From what I understand it is a very emotional and personal process. 

The damage is done here, but in the future, don't let customers bully you like this one.  This woman most likely felt she needed to be a bully to get her way and probably relayed that to her friends as well.  You deserve to be treated better.  You are providing a service, but still need to be treated with respect.  A simple "I am sorry, but I cannot provide that type of cake for you" would have sufficed and an offer of something else in its place.  Let the customer find another source for what she wants in this situation.
post #21 of 42
Quote:
Originally Posted by AnimalGirl91 View Post

It was deffinatly a challenge and I think k did a very good job concidering. I think what upsets me the most is that dispite the fact that I did her order and did it very well ... her response when I delivered was "its reasonable" I felt gutted and felt like the discomfort wasn't worth it in the end. I will be saying no to any orders I get that I feel uncomfortable doung. I guess I thought its rude or bad business to say no purely because you can't stomach the idea if the order.

It's neither rude nor bad business.

 

Three years ago I had a couple of men come to the store and want a cake in the shape of a swastika to celebrate Adolf Hitler's birthday.

 

Do you think it was rude or bad business for me to refuse their order?

 

Like I said - take control and don't let anyone tell you how to run your business (like I'm doing now birthday.gif).

post #22 of 42
Ugh. No, I pick and choose what I work on. And nasty people get no passes whatsoever, I don't care how much they'd be spending.
"I can do that, because this is my sandbox and I've got the bullsh*% shovel." ~Dianne Sylvan, Author and Lunatic
Birthday Cakes
(2 photos)
Birthday Cakes
(2 photos)
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"I can do that, because this is my sandbox and I've got the bullsh*% shovel." ~Dianne Sylvan, Author and Lunatic
Birthday Cakes
(2 photos)
Birthday Cakes
(2 photos)
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post #23 of 42
Thread Starter 
That's deffinatly something I'd refuse! And no that's not bad business in fact it might be bad business if you did accept the order. I completely see where everybody is coming from.
Quote:
Originally Posted by Godot View Post

It's neither rude nor bad business.

Three years ago I had a couple of men come to the store and want a cake in the shape of a swastika to celebrate Adolf Hitler's birthday.

Do you think it was rude or bad business for me to refuse their order?

Like I said - take control and don't let anyone tell you how to run your business (like I'm doing now birthday.gif
).
post #24 of 42

Practice saying, "Get out. Get out now."  icon_razz.gif

post #25 of 42
AnimalGirl, you don't want to be known as "that" baker... Go to her, she will make any disgusting looking cake. I'm pretty sure thats not the niche you're going for.
post #26 of 42
***no matter how good a cake could taste, I'm not taking a piece of penis or a baby crowning.
post #27 of 42

Now I've heard everything. What kind of idiot thinks that's a good idea for a cake? Good for her that she's getting her gender corrected but that doesn't give you a pass on being a gross jerk.

post #28 of 42

Disgusting on all points.

post #29 of 42

Well hats off to you for taking on an order of that description!

 

I'm almost inclined to ask you to PM me a pic, as I'd love to see how you interpreted it! I'd have NO clue where to start! Did she give you images to base it off of? Did you have to Google it?

 

Did she like it? Do you know what her guests thought?

A down-to-earth South African who has a growing interest in fondant cakes...I've been bitten by the cake bug!
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A down-to-earth South African who has a growing interest in fondant cakes...I've been bitten by the cake bug!
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post #30 of 42
Thread Starter 
Quote:
Originally Posted by Tails View Post

Well hats off to you for taking on an order of that description!

 

I'm almost inclined to ask you to PM me a pic, as I'd love to see how you interpreted it! I'd have NO clue where to start! Did she give you images to base it off of? Did you have to Google it?

 

Did she like it? Do you know what her guests thought?

I had to google and design it myself, i gave her a rough sketch to ensure i was hearing correctly. And i was. wasn't easy. i can pm you a photo, warning. Its pretty graffic. i thought i did a very good job, but her only response was "its reasonable" no thank you, nothing. so that kind of gutted me. Made it not really worth it. Maybe i would feel differently if she loved or at least liked it. Maybe it wouldn't have left such a bad taste in my mouth. 

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