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How do I respond to this comment about my pricing?

post #1 of 21
Thread Starter 

I am having a promotion right now, posted on my Facebook page. My regular price is 20$/dozen and I am having a buy a dozen, get the second one half price promotion.

Someone from my hometown (who was my softball coach when I was a kid!) replied with this comment:

"20 for 12 cupcakes??? Yikes, they must be made of gold...lol."

 

It's out there on my page for everyone to see. I can't just leave it and not respond. What do you guys think I should say?

post #2 of 21
I always delete any comment that is less than professional. No matter who leaves it.
post #3 of 21
Thread Starter 

Thanks for replying. I'll think about that. I'm just starting out so this is all very new to me.

post #4 of 21

I'd delete it without a second thought.
 

Inside this fat body, there's a thin woman screaming to get out...... but I can usually shut her up with chocolate!
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Inside this fat body, there's a thin woman screaming to get out...... but I can usually shut her up with chocolate!
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post #5 of 21
$20 for 12 cupcakes is a pretty low price. How much are you earning per hour and what is your profit margin at that price after your costs for ingredients, labor, and overhead?

As for the comment I would just delete it.
post #6 of 21
If you let one person leave a comment like that, it not only breeds doubt about your prices/product among your other clients, it also leaves the door open for others to do the same thing. I just won't put up with it. I'm basically starting out too, and refuse to let things like that get out of hand, or I will look unprofessional.
post #7 of 21

Delete it right away.  You are not deleting just things that favorable toward you and your product, you just have a jacka$$ that thought the comment was funny.  Like IAmPam states this can lead into more foolish comments and then it would be more difficult to get them out of sight of others.

Cake brings out the inner child in you.
 

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Cake brings out the inner child in you.
 

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post #8 of 21
Definitely delete it. I would also consider sending a message to the person who posted it telling them why you deleted it.
post #9 of 21
Quote:
Originally Posted by as you wish View Post

Definitely delete it. I would also consider sending a message to the person who posted it telling them why you deleted it.

This is exactly what I was thinking.  Delete it but send a message to this person telling them why you deleted it and that your prices are your prices and if he want cheap gross grocery store cakes he can go to Walmart.  Nicely of course.

post #10 of 21

That is exactly why FB made the delete function.

post #11 of 21

there is always someone who is comparing your prices to the local grocery store.  I forget where I'd read  (been several years ago), but that grocery stores like Walmart don't even actually plan on making money through their bakery.  They are there more as an advertisement or a draw to their store.  You buy a birthday cake, where are you going to get the candles, ice cream, paper plates, etc, all the other foods for the party, etc?  Yep, they're thinking you'll get them at their store.  Anyway, they don't price their bakery items high because they're planning on making the real money on all the other items you buy.

A few years back, I used to sell my products at a local farmers market and there was this lady who came almost every week and had a snide remark about the prices or anything she could.  I remember her commenting on the price of my cookies, which I sold by the dozen, saying something like, "$3?  I could make them for cheaper than that!"  Um, yeah, that's the point, lady!  She also thought $8 for a homemade pie was high.  I remember one day, seeing her in her nice Cadillac, thinking how she always complained about prices and yet, she can afford a Caddy?? wow...

 

Anyway, I agree with just deleting the comment.  It's not really something to get worked up about.  People like that are out there!

LaSombra

The phrase "working mother" is redundant.
-Jane Sellman-
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LaSombra

The phrase "working mother" is redundant.
-Jane Sellman-
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post #12 of 21
When you charge low prices people still look at you as the local cheap cake lady. If you want people to respect your product as professional, you have to price it as such.
elsewhere.
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elsewhere.
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post #13 of 21

I would delete that without even blinking. People post first and think later.

"Creativity is allowing yourself to make mistakes. Art is knowing which ones to keep."

 

Scott Adams

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"Creativity is allowing yourself to make mistakes. Art is knowing which ones to keep."

 

Scott Adams

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post #14 of 21

1.  Delete

2.  Raise your prices.  a doz cupcakes from me = $36

Answers to the most often asked questions re: SPS. SPS instructions are on Page 15 of the Sticky at the top of the Cake Decorating Forum. Supplies can be ordered from Oasis Supply, Global or BakeryCrafts.
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Answers to the most often asked questions re: SPS. SPS instructions are on Page 15 of the Sticky at the top of the Cake Decorating Forum. Supplies can be ordered from Oasis Supply, Global or BakeryCrafts.
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post #15 of 21

Delete it. 

Do not respond.

And yes - leah is right. Raise your prices

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