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It looks I should have done more research. My issue with the circles appears to be that for some reason when I try to print from the template using it in Word the measurements are off due to something being lost in transaction, for lack of a better explanation.

The company was good and I sent the customer service dept my finished Word document and they aligned it and sent it back to me. GOOD.

But I do have a question. I was told by another company that I needed some type of graphic design software to input into their program in order for it to really work properly a I have not a clue what to go with.

What are any of you using? For example, I want to do a cookie with a damask background with initial in the center with a white background behind the initial.