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post #61 of 65
If I were you, I would contact bluehost to get the authorization key for transferring the realcakecompany domain, then contact squarespace so they can transfer realcakecompany.com and discontinue realcakeinc.com (since otherwise you will be paying for two domains going forward). In both cases you will probably need to speak to a live person so they can walk you through the process.
post #62 of 65
Thread Starter 
I'm stumped again(sorry it's a common theme for me) and hoping there is a simple answer to this. I discovered I do have a email address set up with my domain (Wendy@realcakeinc.com) This morning I emailed myself, it went through since I haven't received a mailer demon...........but I don't know how to find where that email account is so I can claim it and use it. I can't even think of how to google search that.........any ideas? tia
post #63 of 65
Quote:
Originally Posted by Stitches View Post

I'm stumped again(sorry it's a common theme for me) and hoping there is a simple answer to this. I discovered I do have a email address set up with my domain (Wendy@realcakeinc.com) This morning I emailed myself, it went through since I haven't received a mailer demon...........but I don't know how to find where that email account is so I can claim it and use it. I can't even think of how to google search that.........any ideas? tia

According to the whois record, realcakeinc.com is registered through Squarespace. Unfortunately Squarespace does not provide email services so you would need to go with a third-party email provider (which you will have to pay for) to set up an email account for realcakeinc.com.

More info on third-party email providers:
http://help.squarespace.com/customer/portal/articles/1023587

Once you choose a third-party email provider, you will need to configure your Squarespace DNS settings to connect to the third-party service:
http://help.squarespace.com/customer/portal/articles/912646-can-i-set-up-an-email-address-with-my-squarespace-managed-domain-

If you sent an email to your realcakeinc.com account and it appeared in your inbox that means you already have third-party email services set up somewhere, the best way to find out where is to look at the DNS settings in the second link above.

Squarespace tech support should also be able to help you with all this.
post #64 of 65

HI Wendy

Sorry for not getting back to you sooner. I was in flight most of the day yesterday.

 

So sorry for causing such stress. I did not mean too.

 

I will try to explain things about domain names. There is only one place in the world that actually registers a domain name. The others are hosts. Internic, or what is now Network Solutions is a government affiliated international domain registrar.

 

Places like GoDaddy and all the other go thru Network Solutions when they advertise "We will register your domain name here" or "Move your domain name to us." Using Network solutions is so very simple, and you can even have them host your domain name there. I have registered over 1000 domain names in my life so far. I used to work at a Internet Service Provider in Carlsbad years and years ago, way back in the late 80's and early 90's

 

If you go onto NetworkSolutions.com you can easily find out who owns the domain name and where it is currently hosted.

 

Just because you changed the website, does not mean that you change your domain name. A website is designed to be changed anytime, and as many times as the owner wants or needs.

 

This is for RealCakeCompany.com

Registered through: GoDaddy.com, LLC (http://www.godaddy.com)
   Domain Name: REALCAKECOMPANY.COM
      Created on: 03-Nov-12
      Expires on: 03-Nov-14
      Last Updated on: 02-Dec-12

   Registrant:
   Real Cake, Inc.
   1170 Waterford Cut
   Crystal Lake, Illinois 60014
   United States

   Administrative Contact:
      DeBord, Wendy  realcake.inc@gmail.com
      Real Cake, Inc.
      1170 Waterford Cut
      Crystal Lake, Illinois 60014
      United States
      847-767-2253

   Technical Contact:
      DeBord, Wendy  realcake.inc@gmail.com
      Real Cake, Inc.
      1170 Waterford Cut
      Crystal Lake, Illinois 60014
      United States
      847-767-2253

   Domain servers in listed order:
      NS1.BLUEHOST.COM
      NS2.BLUEHOST.COM

 

 

And this is for realcakeinc.com

Registrant:
 Contact Privacy Inc. Customer 0134795658
 96 Mowat Ave
 Toronto, ON M6K 3M1
 CA

 Domain name: REALCAKEINC.COM


 Administrative Contact:
    Contact Privacy Inc. Customer 0134795658,   realcakeinc.com@contactprivacy.com
    96 Mowat Ave
    Toronto, ON M6K 3M1
    CA
    +1.4165385457
 Technical Contact:
    Contact Privacy Inc. Customer 0134795658,   realcakeinc.com@contactprivacy.com
    96 Mowat Ave
    Toronto, ON M6K 3M1
    CA
    +1.4165385457


 Registration Service Provider:
    Squarespace, domains@squarespace.com
    +1.3477584644
    http://squarespace.com



 Registrar of Record: TUCOWS, INC.
 Record last updated on 28-May-2013.
 Record expires on 29-May-2014.
 Record created on 29-May-2013.

 Registrar Domain Name Help Center:
    http://tucowsdomains.com

 Domain servers in listed order:
    NS2.SYSTEMDNS.COM   
    NS3.SYSTEMDNS.COM   
    NS1.SYSTEMDNS.COM   

 

It looks like you do not own realcakeinc.com That is owned by a company in Canada. You may have asked them to register a domain name for you, and they did, they registered it to their own name. So they are the owner.

 

I agree with Jason, drop that one, or stop paying on it, since you do not actually own it. And you will have great stress and grief to purchase it from them. Use only RealCakeCompany.com

 

You have to be very careful about selecting a domain host. You need to know what they offer, and what you need. And when you decide to register another domain name, use NetworkSolutions.com

You do not have to have the domain hosted any where. It can sit there, but have nothing pointing to it. I use a company named WinHost they offer all kinds of great packages, and many different programming languages and databases. But they also offer a very simple small package for a simple website. They provide many email addresses per each domain. Go on their site and read about the different packages offered. All the good quality hosts provide everything that you need, and then some.

 

Once you do find a good hosing company, simply transfer the domain name yourself. All it takes is for you to change the DNS server IP Address to point to the host of your choice.

 

If you would like to talk about this on the phone, or email please email me at the address in my signature. It would be much easier than exchanging messages on here. I can help you and answer your questions about changing your host and your domain name.

 

Andrew

Visit our Site:
www.AllOccasionCakesBakery.com
Or email us directly:
BeautifulCakes@AllOccasionCakesBakery.com

Reply

Visit our Site:
www.AllOccasionCakesBakery.com
Or email us directly:
BeautifulCakes@AllOccasionCakesBakery.com

Reply
post #65 of 65
Thread Starter 

Thank-you both!!! I'm taking your advise and working on it! Many hugs!!!

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