So, I just got back from a delivery. Cake and cupcakes for a quinceanera. The theme was pink and gold swirls. I had sent the woman who placed the order a picture of a connected swirl design I had done a few months back and told her that would be the best for the cake. She said no and sent a photo of traditional spirals not attached or touching at all, said that was what she wanted. I told her the other would look better with the cupcakes she ordered. She insisted I do it exactly like the picture. I finish setting up at the venue, and she comes up very upset, first says the stand isn't the one she wanted(she had come by and picked it out from the ones I rent and I don't have a similar one) and she didn't like how the gold swirls on the cake looked. Said she decided the other way would have been better and she doesn't want this cake. I am at the venue, 20 minutes to guests showing up, and I had TRIED telling her the other would be better.
Anyone else have failed order stories.