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How long do customers take to decide?

post #1 of 20
Thread Starter 
Hi. I'm not a legitimate 'business' but I've made cakes for friends and charge a small amount, just to cover ingredients really.

I talked to a girl last Thursday, it is her eighteenth birthday, and gave her a quote and talked about cake designs, she picked the one she liked the best. Told me she wanted to go around and see other prices.

That was over a week ago, when should I hear back from her? I texted her today asking how her decision was going and mentioned i needed as much time as possible. (It's a difficult cake, lots of elements and fondant work) she said she is still deciding.

Do customers usually take this long?
post #2 of 20

Most of the time, if a client is serious about ordering from me, they do so within a couple of days (1-3) typically after a couple of emails and a call to finalize details. 

post #3 of 20
Thread Starter 
So she may not be too keen?

Should I give her a call?
post #4 of 20

You could contact her and give her till date X (a reasonable time that would be enough for you to prepare for the order without rushing) letting her know that you would need to know by that date to be able to execute the order properly.

post #5 of 20
Thread Starter 
Will do. Thanks for that icon_smile.gif
post #6 of 20
You've priced a complex cake for the cost of ingredients & she wants to shop around !!
post #7 of 20
Quote:
Originally Posted by ny20005 View Post

You've priced a complex cake for the cost of ingredients & she wants to shop around !!

When you are not serious about running a legitimate business and charging appropriate prices, you are bound to run into more than your share of customers who are not serious about placing an order.
post #8 of 20
What Jason said. Plus by not running a legitimate business and pricing below market you hurt every other caker in your city. Please stop, get serious, and price at market rates.
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Answers to the most often asked questions re: SPS. SPS instructions are on Page 15 of the Sticky at the top of the Cake Decorating Forum. Supplies can be ordered from Oasis Supply, Global or BakeryCrafts.
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post #9 of 20

People who sell cheap cakes get cheap customers, simple as. 

 

They are the ones who mess you around all the way until the last minute, then try to find a way to get a refund afterwards, if they even pay at all. 

 

If you're making a cake for a friend, then you should know what she's like about making decisions and what kind of person she is. This is why most people who bake for friends only do it for the ones they know well enough to know that they will appreciate it and respect their time and efforts enough to not mess them around. When you start taking 'orders' from people you don't really know, and calling them 'customers', that's when you are running a possibly illegal business. 

elsewhere.
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elsewhere.
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post #10 of 20
Quote:
Originally Posted by jason_kraft View Post


When you are not serious about running a legitimate business and charging appropriate prices, you are bound to run into more than your share of customers who are not serious about placing an order.

Good response!

post #11 of 20
Quote:
Originally Posted by jason_kraft View Post


When you are not serious about running a legitimate business and charging appropriate prices, you are bound to run into more than your share of customers who are not serious about placing an order.

 

Ditto to Jason's comment.  You said this girl is just turning 18?  Could be part of the problem . . .

 

Liz

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Follow me on my Twitter handle: @Sugar_Iowa

Or on Facebook: https://www.facebook.com/SugarFineBakedGoodsAndConfections

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post #12 of 20

With the exception of my infamous sister, I find that the more questions a potential customer asks, the less likely they are to order. I have no idea why or what the correlation is, but usually if someone is ready to order, they get in and they get out. If they haven't figured out what they want then they are more likely to waste your time.

 

 

Jen

post #13 of 20
Quote:
Originally Posted by liz at sugar View Post

 

Ditto to Jason's comment.  You said this girl is just turning 18?  Could be part of the problem . . .

 

Liz

You got it!

"I can do that, because this is my sandbox and I've got the bullsh*% shovel." ~Dianne Sylvan, Author and Lunatic
Birthday Cakes
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Birthday Cakes
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"I can do that, because this is my sandbox and I've got the bullsh*% shovel." ~Dianne Sylvan, Author and Lunatic
Birthday Cakes
(2 photos)
Birthday Cakes
(2 photos)
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post #14 of 20
Quote:
Originally Posted by kikiandkyle View Post

People who sell cheap cakes get cheap customers, simple as. 

 

 

Yep! Great quotes in here today.

"I can do that, because this is my sandbox and I've got the bullsh*% shovel." ~Dianne Sylvan, Author and Lunatic
Birthday Cakes
(2 photos)
Birthday Cakes
(2 photos)
Reply
"I can do that, because this is my sandbox and I've got the bullsh*% shovel." ~Dianne Sylvan, Author and Lunatic
Birthday Cakes
(2 photos)
Birthday Cakes
(2 photos)
Reply
post #15 of 20
Quote:
Originally Posted by ellavanilla View Post

With the exception of my infamous sister, I find that the more questions a potential customer asks, the less likely they are to order. I have no idea why or what the correlation is, but usually if someone is ready to order, they get in and they get out. If they haven't figured out what they want then they are more likely to waste your time.

 

 

Jen

I agree with this completely as I have found the same. 

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