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What would you have done? or Charged? - Page 3

post #31 of 61
Great job, considering what you had to work with.

I would have just told the venue that we were not available, for liability reasons since you have no idea what is in the cake, how it was stored, if food safety procedures were followed, etc, and if someone gets sick you are both on the hook (with the added bonus that your liability insurance probably won't cover you since you didn't make the cake and there are no contract disclaimers).

That said, it was a gutsy move to fix the cake anyway and you probably earned a customer for life.
Edited by jason_kraft - 5/6/13 at 7:37pm
post #32 of 61

I hope you are feeling a wonderful warm glow at the moment from all the praise.  You deserve it and more.

post #33 of 61

SIDE NOTE: I invited the baker back to the shop to show her how it was done. She accepted, and was amazed by my turn tables, bench scraper and Viva paper towel, :-) She said she has done hundreds of cakes, and has never been so embarrassed. But after she saw what I did in so little time, after being up until 3 am trying to smooth, she said she may quit cakes, but probably won't. I am going to sell her supplies, since she gets everything at Micheal's. She said she is raising her grandchildren after her daughter passed away 6 years ago. She is about my mother's age, about 55-60. She hugged me twice before she left. If was nice to visit with her for a couple hours. lolshhh.gif

 

You make me proud to be a fellow Kentuckian! thumbs_up.gif

post #34 of 61
Quote:
Originally Posted by vgcea View Post

Anna, I knew under all that crusty meanness there's a heart of gold. That was so nice of you. God bless you for being such a blessing. Please hand in your badge and e-gun. You're officially off the meanie task force. LOL.

 

 

THIS.  LOL

post #35 of 61

Wow. That is amazing. I would have done the same thing though. And I think the pricing was MORE than reasonable. You saved the wedding day!! And that was so great of you to invite the other decorator back to your shop, show her a few things. Great story!! 

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post #36 of 61
Thread Starter 
You guys are seriously embarrassing me icon_redface.gif seriously. Thanks for your heaps of praise, I don't know what to say. Thank you.

I have to say something I found ironic was that there were little golden bird cages on every table that the bride bought as decorations. They were "tweety sized" like for a pet finch or something. Why go to that level of expense for pointless center pieces and cheap out on the cake? I also happen to know the florist was top if the line, since I was a booth over from them at the bridal show in January. It was a high end hotel, too. The only part of the wedding that wasn't perfect was the cake.

Before you think too highly of me, I am so fickle, too. I didn't even think of cost before I did it, then thought $100, Then $150. But after I sat with the baker, I thought I was just going to do it as a freebie. But after I brought it, I was thinking that since it was 6:30, and I hadn't slept in 36 hours, and I was away from my kids, it was worth $150. But after I left, I kept thinking I could've charged whatever i wanted, even full price plus rush fee, and twice the normal delivery, lol!! That would've made it about $450, and I mourned the $300 I never had icon_wink.gif then today, when the manager called with the mobs credit info, she mentioned the mob thought the fee was cheap, so I kicked myself in the butt. But I am really happy I did it, and that I didn't gouge them, but I need an airbrush cabinet, too haha
Beginners, be sure to parrot advice and get your post count up as fast as you can. After all, it's not what you know, it's what people THINK you know.
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Beginners, be sure to parrot advice and get your post count up as fast as you can. After all, it's not what you know, it's what people THINK you know.
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post #37 of 61
Thread Starter 
Quote:
Originally Posted by costumeczar View Post

I'm just so proud that you used my term "monkey-iced" in your description of the original cake. Bwuahahahaha! I'd have charged more than $150 for all that effort, too, so you're nicer than I am.
I have to say I LOVE the term, and find it so apt, lol. What would you have charged? The cakes were 6", 8" and 10" and the venue is about 7 miles away.
Beginners, be sure to parrot advice and get your post count up as fast as you can. After all, it's not what you know, it's what people THINK you know.
Reply
Beginners, be sure to parrot advice and get your post count up as fast as you can. After all, it's not what you know, it's what people THINK you know.
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post #38 of 61
Quote:
Originally Posted by Annabakescakes View Post

I have to say I LOVE the term, and find it so apt, lol. What would you have charged? The cakes were 6", 8" and 10" and the venue is about 7 miles away.

Oh gawd, who knows...to tell the truth I probably would have done the same thing you did if everyone was stqnding around gooey eyeing me. If I had time to think about it I would have probably charged 80% of the regular cost of the cake, since like you said it wasn't something on your agenda that day. But it's easy to sit here and say I would have done this or that. The whole situation was so bizarre, who can judge?
post #39 of 61

Hey Girl!  Good Job!!

Making life sweet!

Lindas Just Desserts

Inspected and licensed commercial kitchen
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Making life sweet!

Lindas Just Desserts

Inspected and licensed commercial kitchen
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post #40 of 61
Wow! I'm so thoroughly impressed. This story just kept getting better. Great job!
post #41 of 61

What a wonderful story!  It is so nice of you to save the bride's embarrassing cake as well as to show the original baker how to do things correctly.  You will be blessed in many things to come as it is true, what goes around comes around.  Bless you for all the help.

Cake brings out the inner child in you.
 

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Cake brings out the inner child in you.
 

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post #42 of 61
Good for you and for her, where thr roses naturals? How you attached to the cake?
post #43 of 61

Add my name to the list of people patting you on the back!!! You did the right things, all the way! I believe your name really will be on top of that preferred vendors list and you'll get a verbal recommendation too from them.

 

You make us all proud!!

post #44 of 61
You did a wonderful, thing, for the bride, but especially for the baker. Her story breaks my heart - losing her daughter and taking care of her grandchildren. Really, you give me faith in humanity.
Nancy
post #45 of 61

You did an Amazing Job and you should have a Statue Of You Errected in your Honor! You are a Saint! God Bless you Sweetheart! You made that Bride very Happy! I bet you get tons of referrals! icon_lol.gif

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