Cake Central › Cake Forums › Cake Talk › Cake Decorating Business › Maybe Its Me???? Customer Wants MORE 4 Le$$
New Posts  All Forums:Forum Nav:

Maybe Its Me???? Customer Wants MORE 4 Le$$

post #1 of 37
Thread Starter 

Hello Cake Central Family! 

 

I am fairly new to CC but I read threads daily. After spending 35 mins on the phone with a potential customer I need to vent.... Oh yeah and get some advice!!!

 

Situation At Hand: To sum it all up I received an email w/ some photos about a Angry Birds Cake 4 pictures to be exact. This client informed me he had an $100 dollar budget.

(*Mind you all 4 example cakes were 3 tiers*)

 

So I chose which cake I felt I  would be willing to do for that amount. (photo attached)  

 

icon_surprised.gifI have NEVER read here on CC or anywhere else where someone is willing to do a 3 tier cake for $100 

 

So I spoke with this client via telephone today and basically he wanted to add more Fondant decorations. (Birds, Grass, Eggs) He also wanted the cake to be 16" tall NOT including a 5" crown topper. Without going over his "SET IN STONE BUDGET"

 

I have included a photo of the cake example. Now I'm not new to baking but I am fairly new to doing this as a business. So I want your advice about how to handle this situation. Am I expecting to much $$$?

I'm located in Houston, Tx

 

 

Creating Master Piece's One Treat At A Time

"Treat Yourself You Deserve It"

Masterpiecetreats@gmail.com

Reply
 

 

Creating Master Piece's One Treat At A Time

"Treat Yourself You Deserve It"

Masterpiecetreats@gmail.com

Reply
post #2 of 37

I am not sure how many people he needs to feed so would not know what sizes you needed to do but if it was a 6", 8" and 10" I would already be over the $100 mark for just 3 tiers with not much decorations.  The crown and all the beaks would be extra and put my price well over his budget.  I am in the DFW area and am fairly lower in my prices then most bakeries.  What you need to do is tell him your prices per serving and let him know what he can get for his budget even it if means going down to a smaller 2 tier with out all the details he would want.

post #3 of 37
He can either stick to his budget or add additional decorations to the cake, not both. If the customer insists on the additional decorations without paying more, it might be time to back out of the transaction (considering you quoted such a low price you might want to just back out anyway).
post #4 of 37
Quote:
Originally Posted by MasterPieceCake View Post

 

icon_surprised.gifI have NEVER read here on CC or anywhere else where someone is willing to do a 3 tier cake for $100 

 

Am I expecting to much $$$?

Are you questioning why you are willing?

You can't expect more than the budget you agreed to.

How many servings are required?

His budget might cover the cost of a 4" x 5" x 6" three tier.

post #5 of 37

I'm new to posting as well but I wouldn't take the order unless he wanted to go smaller. 

post #6 of 37

That cake looks like it is worth more than one hundred dollars. I think you will lose money on that deal. Between your time, ingredients, electricity and clean up, it sounds like you are getting the worst end of this deal. Your time is valuable and you should get paid more.Of course, you can't blame a customer for trying to get a cake for less but sometimes you have to put your foot down and stick to your guns!!!

good luck!!
 

post #7 of 37
Thread Starter 

I kind of already knew I was low-balling the price. I am trying to build my customers and my cake portfolio and I figured it would be mostly for experience and not for any sort of profit. 

 

By time time the conversation was over I was just unsure if I should have budge for the sale, or gracefully declined! 

 

The last thing I head from the customers is that he was going to speak with his wife and he ensured me he would be calling back.

At this point if he is still demanding those specs for that price. I WILL be declining. 

 

 

Creating Master Piece's One Treat At A Time

"Treat Yourself You Deserve It"

Masterpiecetreats@gmail.com

Reply
 

 

Creating Master Piece's One Treat At A Time

"Treat Yourself You Deserve It"

Masterpiecetreats@gmail.com

Reply
post #8 of 37
Thread Starter 
Quote:
Originally Posted by remnant3333 View Post

Of course, you can't blame a customer for trying to get a cake for less but sometimes you have to put your foot down and stick to your guns!!!

good luck!!

 

Thanks so much.... I will be STICKING!!!! 
 

 

 

Creating Master Piece's One Treat At A Time

"Treat Yourself You Deserve It"

Masterpiecetreats@gmail.com

Reply
 

 

Creating Master Piece's One Treat At A Time

"Treat Yourself You Deserve It"

Masterpiecetreats@gmail.com

Reply
post #9 of 37
Thread Starter 
Quote:
Originally Posted by CWR41 View Post

Are you questioning why you are willing?

You can't expect more than the budget you agreed to.

How many servings are required?

His budget might cover the cost of a 4" x 5" x 6" three tier.

He was wanting 6x8x10 tier.

I wasn't expecting more than I agreed to until he started adding more decorations. 

 

 

Creating Master Piece's One Treat At A Time

"Treat Yourself You Deserve It"

Masterpiecetreats@gmail.com

Reply
 

 

Creating Master Piece's One Treat At A Time

"Treat Yourself You Deserve It"

Masterpiecetreats@gmail.com

Reply
post #10 of 37

Hi There! I'm also in the Houston, Tx area and from experience...I would say don't do it for $100. My 3 tier cakes don't go lower than $130 and that's the lowest I would do with less fondant detail. It's a lot of work and you won't make much profit. If he has a budget of $100, then he needs to alter his request by going lower. Trust me...no one else is going to make a cake for him with that much detail at that cost. Have you seen 3 Brothers Bakery? They charge $450 for a 2 tier baseball theme wedding cake.  It's like I've read from someone else before, if he doesn't want it, then you didn't need that customer to begin with.

post #11 of 37
With me, for $100, with all that detail, he could get a 1/4 sheet cake.

If he doesn't like it, tough. It is your business, not his. If he wants to kick up a fuss tell him to try to negotiate with the vendors that are supplying any other part of his kids birthday.
Beginners, be sure to parrot advice and get your post count up as fast as you can. After all, it's not what you know, it's what people THINK you know.
Reply
Beginners, be sure to parrot advice and get your post count up as fast as you can. After all, it's not what you know, it's what people THINK you know.
Reply
post #12 of 37
Thread Starter 
Quote:
Originally Posted by Daisy70 View Post
 
 Have you seen 3 Brothers Bakery? They charge $450 for a 2 tier baseball theme wedding cake.  It's like I've read from someone else before, if he doesn't want it, then you didn't need that customer to begin with.
Yes I have been by 3 Brothers... I have taken note of there prices as well. Thanks so much for that advice. I'm slowly learning that I cannot please everyone. 
 

 

Creating Master Piece's One Treat At A Time

"Treat Yourself You Deserve It"

Masterpiecetreats@gmail.com

Reply
 

 

Creating Master Piece's One Treat At A Time

"Treat Yourself You Deserve It"

Masterpiecetreats@gmail.com

Reply
post #13 of 37

What he wants and what he can afford are definately two different things!  Don't let any customer tell you what can be done within their budget.  YOU tell them what you can offer for that amount of $$.  You definately need to learn how to say NO :) 

post #14 of 37

Just the bottom tier (a 10-inch) would be $114 for me.  I would tell him what he can get for $100.  

There are times when I think I can help. Other times I think, given an already shallow gene pool, I am doing more for humanity by just letting go...

 

www.brendabakes.com

Reply

There are times when I think I can help. Other times I think, given an already shallow gene pool, I am doing more for humanity by just letting go...

 

www.brendabakes.com

Reply
post #15 of 37
Quote:
Originally Posted by kakeladi View Post

What he wants and what he can afford are definately two different things! 

www.VeryDeliciousDesserts.com

https://www.facebook.com/pages/Delicious-Desserts/207874222593145

 

It's never "just cake!"

 

You may get a cake for $way to little but you won't get this cake!

Animal
(4 photos)
 
Reply

www.VeryDeliciousDesserts.com

https://www.facebook.com/pages/Delicious-Desserts/207874222593145

 

It's never "just cake!"

 

You may get a cake for $way to little but you won't get this cake!

Animal
(4 photos)
 
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Cake Decorating Business
Cake Central › Cake Forums › Cake Talk › Cake Decorating Business › Maybe Its Me???? Customer Wants MORE 4 Le$$