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Brand new Kitchenaid mixer running too fast.

post #1 of 24
Thread Starter 

I recently purchased a brand new Kitchenaid Artisan from Macy's.  The problem I'm having is that it's too fast even on stir speed and will send my ingredients flying out of the bowl.  At first I wasn't able to, but at least now I can start and stop it till the dry ingredients mix into the batter.  But I still think the mixer is way too fast.  I never had this problem with my KA Classic mixer, which I sold.

 

I phoned KA and they listened to my mixer over the phone and said it sounded just fine.  They suggested I mix my dry ingredients 2 T at a time.  Which I think is ridiculous!  Meanwhile I had flour and batter all over my Kitchen icon_mad.gif.  And yes I was using the shield but that wasn't enough to hold everything in.  So they were unwilling to help.

 

I can exchange my mixer at Macys but I don't want to do it if I'm going to run into the same problem again.  Has this happened to you?  Are all Artisans like this?  Will my mixer slow down eventually?  Any suggestions?

post #2 of 24

I've never heard anyone complain that their Kitchen Aid is too powerful.  lol  Nonetheless, you need a splash guard attachment.   Listen, it happens....I have powdered sugar flying all over and liquids splashing out of my KA all the time.  Get used to it.  You will love the power of it when you have to mix something really thick and heavy!! icon_smile.gif

 If your knee doesn't touch the pavement, you're not leaning far enough.

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 If your knee doesn't touch the pavement, you're not leaning far enough.

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post #3 of 24

Sorry for not seeing that you already use the guard....the other solution I use when necessary is to cover my KA with a large kitchen towel.  It will still splash a lil, but at least keep it all within a cubic foot of space.

 If your knee doesn't touch the pavement, you're not leaning far enough.

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 If your knee doesn't touch the pavement, you're not leaning far enough.

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post #4 of 24

LOL   By the way...My mom always taught me that a good baker is a messy baker.  I have both the Artisan and the Pro 610.  Just adding a cup of confectioners sugar at a time, I still get the "sploof" of powder flying out in one direction or another, so it's all sounds pretty normal to me.  Like I said, use the guard and lay a kitchen towel over top the whole mixer...when you need to add something, just lift the corner of the towel.  The space you need to clean will be much smaller. 

PS - Sorry for posting 3 responses...I should know better than to try to answer questions before I've had my coffee.  My thoughts are coming to me in segments.  lol  Be thankful you just have to read this.....and don't have to actually "speak" to me right now. 

 If your knee doesn't touch the pavement, you're not leaning far enough.

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 If your knee doesn't touch the pavement, you're not leaning far enough.

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post #5 of 24
Thread Starter 

Thanks for your reply, I'm glad to hear this is normal and that my mixer is not possessed.  I'll keep your suggestions in mind.  I guess I just got used to my less powerful classic mixer.

post #6 of 24

I have the pro 6 but I don't have batter flying all around, with or without the guard. 

post #7 of 24
Quote:
Originally Posted by denetteb View Post

I have the pro 6 but I don't have batter flying all around, with or without the guard. 

Not batter, I never have "batter" flying....just the powdered sugar.  lets say I add a cup at a time and I use the paddle attachment...well when that paddle comes around and hits the pile of powdered sugar just added, it "sploofs"...I'm not even sure that's a word, but it's the one I'm using. 

 If your knee doesn't touch the pavement, you're not leaning far enough.

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 If your knee doesn't touch the pavement, you're not leaning far enough.

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post #8 of 24

I have a 4.5 quart, 6 qt and 7 quart KA.  The 4.5 quart doesn't have a truly low speed.  I always mix ingredients by hand until moistened, then turn on the mixer.  I rarely get out the splash guards, but often use the towel trick.  Put a dish towel over the mixer and hold it against the side of the bowl to contain the fly away ingredients.  The 6 and 7 quart mixers have a nice low speed, and the bowl can be dropped and gradually elevated while mixing as well.  If i am making some thing likely to be messy, I use one of these, even if I don't need the larger size.  It is just a feature of different models, and maybe has to do with the motor size. 

I'd rather be baking!
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I'd rather be baking!
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post #9 of 24

Mine is the same. I don't think 'stir' is an accurate description of its speed. I would prefer if it just folded. (I have the same one as you). 

 

I guess over time I've become more accustomed to what I can get away with, and what will redecorate my kitchen. But I still have to clean up the PS. 

elsewhere.
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elsewhere.
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post #10 of 24
Thread Starter 

I would say that the stir speed is like speed 4 on a classic mixer.

post #11 of 24

I  found this online, hope it helps! :

 

 

Quote:

 

 

Instructions

 

    • 1 Move the speed control lever to the area between "Off" and "2." Always start mixing at the slowest speed possible.
    • 2 Gradually move the lever to the right to a higher number to reduce splashing.
    • 3 Move the lever back to the left to a slower setting or to the "Off" position if you are finished.



Read more: How to Adjust the Speed of a Kitchenaid Mixer | eHow.com http://www.ehow.com/how_7422203_adjust-speed-kitchenaid-mixer.html#ixzz2MPMrvKZl

 

 

 

 

 

I am TOTALLY KIDDING! I just found that hilarious! There is a little lever inside the top that will allow you to adjust the speed. I was looking for instructions, since I am crappy at telling how to do it. There is probably a YouTube video. There is this:

 

Quote:
The speed regulator is strange; upon opening the unit I expected a rheostat of some sort, but instead it appears as some type of clutch type mechanism (which I doubt it is). The speed lever moves a plate on the back in and out to regulate the speed, and was bottomed out with the lever at "2". There are adjustment screws, so I backed out the plate until the speed was at spec (60 rpm I recall, but do not quote me), tightened the set nuts and put it back together. That was last summer, and it still runs today.

The motor on "1" sounds a little uneven, which bothered me a bit, but I recall my mother's Sunbeam (circa 1965) to sound a bit uneven on low, so I let it go.

 

 

I consider myself fairly knowledgeable about the Kitchenaid's. I have a black Artisan in my house, and a pink artisan in the bakery, along with a green ultra power, and a cream colored 5 quart bowl lift one, and I bought a cream colored Artisan for my grandma to replace her Classic, and I have used my mom's Classic since I was 12 and told my Step-father to go get it for her (actually, me! I moved out when I was 17, 16 years ago, and I swear I have still used it more than her:-D ) I also have a 12 qt Hobart. I open them up when I feel I need to. They are very simple inside, hard to break. More like a car, mechanical, rather than a computer.

 

Each one is different. I swear, the Classic at my mom's was less powerful than the Classic at my grandma's. My Pink Artisan is faster than my black one. and My Ultra power is slower than my bowl lift mixer, and they have the same power. My Hobart is the next slowest on "stir", after the Green Ultra Power.

 

I always wrap plastic wrap around my mixer bowl when I add powdered sugar, unless I feel like cleaning up a mess. Add the Beater Blade to the equation, and Pink mixer will have less sugar in the bowl than on the table! I get a LONG piece of the commercial grade, wrap it around the bowl tightly, and wrap the other side up over the top of the mixer, and mix. I peel part of it back to add more once it mixes in, but it doesn't hold as tightly.

Beginners, be sure to parrot advice and get your post count up as fast as you can. After all, it's not what you know, it's what people THINK you know.
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Beginners, be sure to parrot advice and get your post count up as fast as you can. After all, it's not what you know, it's what people THINK you know.
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post #12 of 24
Beginners, be sure to parrot advice and get your post count up as fast as you can. After all, it's not what you know, it's what people THINK you know.
Reply
Beginners, be sure to parrot advice and get your post count up as fast as you can. After all, it's not what you know, it's what people THINK you know.
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post #13 of 24
Beginners, be sure to parrot advice and get your post count up as fast as you can. After all, it's not what you know, it's what people THINK you know.
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Beginners, be sure to parrot advice and get your post count up as fast as you can. After all, it's not what you know, it's what people THINK you know.
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post #14 of 24

Quote:

    Originally posted by Annabakescakes:


    "Instructions

  1.     Gradually move the lever to the right to a higher number to reduce splashing.

  2.     Move the speed control lever to the area between "Off" and "2." Always start mixing at the slowest speed possible.

  3.     Move the lever back to the left to a slower setting or to the "Off" position if you are finished.

  Laughed so hard I choked on my coffee!

 If your knee doesn't touch the pavement, you're not leaning far enough.

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 If your knee doesn't touch the pavement, you're not leaning far enough.

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post #15 of 24
Quote:
Originally Posted by GixxerChick View Post

Quote:

    Originally posted by Annabakescakes:


    "Instructions

  1.     Gradually move the lever to the right to a higher number to reduce splashing.

  2.     Move the speed control lever to the area between "Off" and "2." Always start mixing at the slowest speed possible.

  3.     Move the lever back to the left to a slower setting or to the "Off" position if you are finished.

  Laughed so hard I choked on my coffee!

Seems pretty obvious, doesn't it? I wonder what sort of person the writer is, if he didn't know when he bought his, and how long it took him to figure it out? dunce.gif

Beginners, be sure to parrot advice and get your post count up as fast as you can. After all, it's not what you know, it's what people THINK you know.
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Beginners, be sure to parrot advice and get your post count up as fast as you can. After all, it's not what you know, it's what people THINK you know.
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