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First negative review in 120 cakes! - Page 2

post #16 of 28
1/7/13 at 1:33pm
Thread Starter 

Thanks all for comments!! You all definitely made me feel better!! :)

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post #17 of 28
1/7/13 at 2:36pm
Quote:
Originally Posted by -K8memphis View Post

it sounds like she's got the baby blues to me

i mean no one cares if the one year old disliked her icing on that day but 60 days prior?

are you kidding

if we wrote letters for everything a toddler didn't like...no one would get potty trained
'cause everybody's writing letters

she's depressed--hope she feels better soon.

This!
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post #18 of 28
1/11/13 at 8:42am
Quote
My husband, who delivered the cake, could tell as soon as he arrived that she didn't like the cake because it didn't look exactly like the picture. He told me she looked like a "tired, 1st birthday party planning diva"  If it doesn't look like the Pinterest
Quote
She didn't ask for a refund nor would I give her one since we designed, made and delivered a cake for her. She could've refused it right then when I walked in the door (and I would've walked right out with the cake) if she hated it that much. So too bad for her. I just don't want to be too over reactive when I write her back. 

Sounds to me like you need to get your story right...
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post #19 of 28
1/11/13 at 11:24am
Thread Starter 
There's no reason to be rude. Yes my husband delivered the cake, I'm just telling you all what happened through him and what's going on in MY head as if I had delivered the cake myself. Thanks though for trying to make me look like some kind of psycho liar. I was only asking for help.
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post #20 of 28
1/11/13 at 11:27am

it was also two months previous and she did deliver the cake, had it delivered, but her husband actually handed it off

 

i get yah, dreamsville--it makes sense to me for what it's worth

 
 

 

 

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post #21 of 28
1/11/13 at 11:28am
Quote:
Originally Posted by TigerBaker View Post

Quote
My husband, who delivered the cake, could tell as soon as he arrived that she didn't like the cake because it didn't look exactly like the picture. He told me she looked like a "tired, 1st birthday party planning diva"  If it doesn't look like the Pinterest
Quote
She didn't ask for a refund nor would I give her one since we designed, made and delivered a cake for her. She could've refused it right then when I walked in the door (and I would've walked right out with the cake) if she hated it that much. So too bad for her. I just don't want to be too over reactive when I write her back. 

Sounds to me like you need to get your story right...

Yes, you are a Newbie.  You might try reading some of the threads and getting an idea of how we try to treat people here before you go off on someone on your first post.

 

WE understood what she meant and no one was having a fit about who actually delivered the cake.  It doesn't matter.

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post #22 of 28
1/11/13 at 1:49pm
Quote:
Originally Posted by jgifford View Post

 

WE understood what she meant and no one was having a fit about who actually delivered the cake.  It doesn't matter.

 

This  ^^^^^

I hope I die before "your" is the official contraction of "you are."

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I hope I die before "your" is the official contraction of "you are."

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post #23 of 28
1/11/13 at 2:44pm
If that was a fit then you don't know me, I was being nice. I don't care if I am a newbie, I can state my opion...
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post #24 of 28
1/11/13 at 8:24pm
Oh good sprinkle maker in the sky.
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post #25 of 28
1/11/13 at 8:36pm

WOW a baby that doesn't like YOUR icing.  Wonder how many icings this gourmet baby has rejected or accepted. 

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post #26 of 28
1/14/13 at 9:40pm

Me too! :lol: And i always hate it when someone tries to make me look like a psycho liar :lol: Hope your day gets better! :)
 

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post #27 of 28
1/14/13 at 10:58pm

Sounds to me like the same customer I got once, almost same scenario, you're totally right, as many times as you tell them you're not doing the same cake as the picture, she's still unhappy with changes THEY made! Also, I've had someone "throw in" that my cake was dry, when if anything, my cakes are too moist, never dry, never had that critique before, but she threw it in when she complained about the look, almost to make her displeasure amplified. Some people.

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post #28 of 28
1/15/13 at 3:13am
"The cake was dry" is always what they fall back on when you point out that you delivered exactly what they wanted.
http://www.acaketorememberva.blogspot.com
http://www.facebook.com/acaketoremember
http://www.youtube.com/karabuntin
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http://www.acaketorememberva.blogspot.com
http://www.facebook.com/acaketoremember
http://www.youtube.com/karabuntin
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