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Crazy Mother of the Bride!! *long* - Page 2

post #16 of 42

The cake you made is very pretty.  I guess whether the MOB has a gripe would depend on what you promised them and what is in the contract.  She mentions the word "bling" several times and there's no "bling" on this cake, so maybe that was a big point to them.  Who knows.  I had to laugh at her email though - apparently the bride and groom spent the entire evening wooeing people.  LOL! Does she mean "WOW"ing people?  Kinda different meanings. 

post #17 of 42
Thread Starter 
Well you have all confirmed with me that I am not crazy and my cake isn't ugly. I was doubting myself at one point and I let this email eat away at me all day.

She had mentioned shiny and sparkly but never did I write down putting rhinestones on the cake so there was probably a disconnect there. I told her it would be airbrushed on pearl(I wrote that down). I guess they wanted it to be airbrushed in silver to look as tacky as they originally wanted. Thu wanted so much stuff on this cake and the engagement cake as well. I let them know that it just would not look elegant, which is what they wanted.
So they agreed to my suggestions. On my contract states that I can change elements of the design I look the best as long as it doesn't affect cost. That's why I didn't put anything in the center of the quiltin. I felt it would have been too much.

I emailed her back but no response yet. Depending on he response I will contact the hall and investigate. Right now I will just put it behind me because I know all they want is to make me look bad and possibly get their money back.
post #18 of 42
Contact the venue now. They may also be dealing with her. You need to share info.
Answers to the most often asked questions re: SPS. SPS instructions are on Page 15 of the Sticky at the top of the Cake Decorating Forum. Supplies can be ordered from Oasis Supply, Global or BakeryCrafts.
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Answers to the most often asked questions re: SPS. SPS instructions are on Page 15 of the Sticky at the top of the Cake Decorating Forum. Supplies can be ordered from Oasis Supply, Global or BakeryCrafts.
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post #19 of 42

The cake is beautiful!!! I can not see anything wrong with it!!!
 

post #20 of 42
Thats nuts, the cake is beautiful. I would understand if she thought that it didn't fit the brief, but why the rubbish about bulges? Get investigating detective.gif
"Taste your words before you feed them to people."
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"Taste your words before you feed them to people."
www.sugaredsaffron.co.uk
www.facebook.com/SugaredSaffron
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post #21 of 42

The cake is gorgeous.  The bulging she is referring to maybe caused by the people at the venue who cut the guests pieces.  When a butter cream cake is left at room temperature for a while then cut without a careful hand, yes it will make the icing and filling get the bulged look when the slices are given out.   That is probably what the MOB is talking about.    An inexperienced wedding cake cutter might push too hard/squish the cake layers down too much and cause it to bulge.  The slices are small and many.

 

The MOB is just being petty and blaming you for something that probably isn't your fault.   I would talk to the bride, get her thoughts.

 

Don't second guess your talent, you do beautiful work.

 

Take Care

Quinte West, Ontario, Canada   www.TeriLovesCake.ca   Strictly Wheat & Gluten-Free         

 

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Quinte West, Ontario, Canada   www.TeriLovesCake.ca   Strictly Wheat & Gluten-Free         

 

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post #22 of 42
Next she'll be suing all the other vendors for simultaneously making all the guests 'woo', causing injury as nobody was un-wooed to be able to catch them! You got off lightly icon_wink.gif lol

I don't usually comment on buttercream cakes as I personally don't like the look, but you did a flawless job on the buttercream and I thought the cake looked great.
post #23 of 42

freeze-dried wackaloon

post #24 of 42

Well!

 

That was a very lengthy email to say the least....what's with all the waffle when the MOB could have got straight to the point?

 

Of which there is NO POINT to her DRAMATICAL WOOEING STORY....lol

 

I have looked and re-looked at your lovely creative design and I cannot for the life of me see those "Bulges!"

 

I agree with the others on this thread.....You need to contact the venue, photographers, florsit, dj or any other service ASAP that was requested for that wedding to see if they too are experiencing something similar.

 

If it turns out that none of the above got a lengthy email nor complaint...I personally feel it could be a case of the GREEN EYED MONSTER.

 

Maybe in heinsight the MOB wishes that she had designed her own daughters cake because all that wooing your cake was getting she wishes it was her that created it.

 

Just my two pennies worth!

 

Nixs :o)

The Sky is the Limit... If you ARE prepared to fly.

 

Success is not a destination...it's a journey.

 

http://www.noveltycakeslondon.com

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The Sky is the Limit... If you ARE prepared to fly.

 

Success is not a destination...it's a journey.

 

http://www.noveltycakeslondon.com

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post #25 of 42

As others have said, the cake is beautiful.There was not a quilted look(she could have been mistaken that was suppose to be done.) YOu did  a great and beautiful job!!!!

post #26 of 42
Quote:
Originally Posted by Godot View Post

freeze-dried wackaloon

^^^This. Absolutely.  That is a beautiful cake - it wooed me! icon_lol.gif

post #27 of 42

The cake is great! Maybe in her head she had a picture of cake that was covered in fondant not buttercream! Also why would you put a heap of bling, glitz and shine on cake that is covered in branches and blossoms and buttercream? (Sounds like her taste is in her arsse), it would have looked strange! I would be getting to the heart of the issue and contacting the bride and asking what she felt about it. After all it was her cake wasn't it?

post #28 of 42
Quote:
Originally Posted by SweetPea0613 View Post

They were already getting a cheaper rate since they saw me at a bridal show and I honored my old price. I just offered $30 off because I felt like being nice I guess. I was hoping they wouldn't order since I knew they would be difficult to deal with.
Next time you have a potential customer who seems like trouble, remember to increase your price, not give a discount.
post #29 of 42

.........cake was suppose to have the initials in rhinestones or bling, it looked so bad, the initials were not even proportioned to the top layer of the cake. You had said you would come up with something so that the initial would stand out and it didn't. They were not appealing.....

All in the eye of the beholder :(  I see none of what she is complaining about here.  I notice she uses the word 'layer' instead of tier regarding the top....and she is suppose to be a cake decorator too??

....... The cake was supposed to have a shine to it and it didn't.  The round tall cake was suppose to have the quilted look to it with rhinestones in the center of each cross, it didn't.  It only had piping on it......
 
    I have to agree there doesn't seem to be any 'shine' to the cake but I'm not sure what she saw & was expecting.  And no, from what I see where are not any rhinestones in the center of each quilted cross section....some flowers yes, but I don;t see rhinestones. ...... That said, was she paying  you to be there to insure that each and every one of them was removed and not served to her guests??

............ It had so much frosting on the cake it was not tasteful. ......

      She dosen't like 'frosting'?  Then why did she order a cake?

........ design of the cake was poor, the branches were huge and had a few flower on it.  It looked unfinished and sloppy. On parts of the tree stumps, it literally looked as if the tree had been uprooted with the roots pointing upward.......

   I sure don't see that!  If she didn't like the design why was that design picked?     Yes, pictures *don't* show the whole story.  Seeing it in person *might* change my mind but I don't think so :)    Or did *mother* NOT know what bride/daughter picked out for the design?

A very nice creation that is well worth keeping in your album :)
 

post #30 of 42
Quote:
Originally Posted by leah_s View Post

Contact the venue now. They may also be dealing with her. You need to share info.

Absolutely...I had a couple of clients this year like this, and when I started comparing noted with other vendors at those weddings they all had received complaints as well. The trend now is to just ***** and moan and maybe you'll get money back, but there's nothing wrong with that cake, and as long as you delivered what was on the contract she's got no leg to stand on. Watch out if she paid with a credit card, because the other trend that businesses here have noticed is the filing of complaints that pull credit card payments back.

 

Call the reception site and see what really happened. I doubt that it's what she said.

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