To all GSA customers,
In an additional effort to assure our patrons that we are doing everything in our power to secure your personal information we have moved all of our processing to PAYPAL including credit cards for both domestic and international orders. If you choose to use a credit card to make a purchase from our website you will be prompted to give your credentials through the PAYPAL credit card server which is 100% secured by PAYPAL. You do not need a PayPal account to use your credit card. We will remain on the PAYPAL server until such time that we have completely rebuilt a new administrative website that is positively secure. Over the past two months, we have been promised by three different firms that our site is secure only to find out that hackers are still able to get in.
I am deeply saddened by all the issues caused to any of our patrons as I realize that our community relies on our business in so many ways and I have personally spent the last 10 years working hard to earn your trust. I know many of my customers personally as I have met you at various events around the world. We have worked tirelessly to create an environment, which we feel offers the very best in both customer service and available product to make your experience with us as pleasurable as possible and want our patrons to know I have always had their best interest at heart.
Although we have been assured by various security firms that our servers were secured over the last few months, I want to make an additional point that we will no longer be processing any orders on or through Global Sugar Art servers at this time in the name of their security. In an effort to understand how we can best work with our customers going forward and help repair any damage we have caused, please feel free to email me at email@example.com or my associate Daniel Pfeffer at firstname.lastname@example.org and one of us will schedule a time to speak with any customer personally, at their convenience, that was effected by this recent unfortunate situation.