Originally Posted by MadeWithYum
Really? They don't want a "big cake" - yet they ask for three tiers? Honestly, this kind of customer is not worth the hassel. Over the pricing, OR the clear annoyance it'll be that they don't understand what they want.
And, for wanting a cake this short notice (a week ahead of the party? For custom work? Sheesh.) - NEVER lower your price. It cheapens your work. Your cakes are valuable because of the work you put in them. If you do the same work, for less - it says your work isn't worth that much.
And; if you do it once, if they're a repeat customer
A) They'll always be last-minute orderers. (Frustrating and rude)
B) They'll always expect a lower "more manageable" price.
I agree with the poster before me. They want caviar but expect to pay for sardines. Give them the number to a grocery store; there's nothing wrong with going to where you can afford if that's your budget. Don't sell yourself short.
I agree 100%. I have a few stories for y'all to laugh at . . .
A bride called me on a Monday wanting a wedding cake on Thursday for 150 people. I told her it would be $500 and that was cake and icing (no fondant, a few buttercream roses, no fancy stuff). She had an attitude and told me to call her the next day. I told her to call me if she wanted the cake. She did call and told me that was too much! SMDH
I was at a gas station one Friday night at about 8 pm. A former co-worker called and asked if I wanted to do a wedding cake. I asked when was the cake needed and she said tomorrow. I asked for how many and she said 200. I asked what happened. She said that the couple paid for a cake months ago. They tried to contact the cake decorator and she never responded to their calls. The cake decorator called the bride about 45 minutes before my co-worker called me and said she had been ill and would not be able to make the wedding cake. My co-worker then thought of me. I told her I needed $700 (cash) by 9:30 pm. She told me she will call me back. My co-worker called me back and said the wedding planner, not the bride, groom, or person paying for the cake, said that was too much money. WTF! The bride wanted me to make the cake because my co-worker gave her some of my cake a few weeks prior and the person paying for the cake was willing to pay ANYTHING for the cake. They ended up getting a sheet cake from the grocery store in an aluminum pan. They cut the cake in 1/2, still in the aluminum pan, and set it up on separator plates with pillars.
Yesterday, I received a call from a regular customer. She said her sister wants a Mickey and Minnie 3-tiered cake for her daughter's first birthday (WHAT?). She said she told her sister that was too much and her sister said she wanted to "go all out". Well, I reminded my customer that a cake that size is priced at the same price as a wedding cake. I said it's the same amount of work, ingredients, and time as a wedding cake. She said she did not think of that when she was trying to talk her sister out of it but she will talk to her again. In this situation, my customer and I were on the same page.
Some people do not realize or care what it takes to make these cakes they see on TV and expect to get them for $50 or less . . .