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What do you think of the recent changes to CakeCentral? - Page 17

post #241 of 318
Quote:
Originally Posted by Heath View Post

we are listening to your feedback, unfortunately making overhauls to navigation is a pretty large project and so if we are going to change it again, it has to be well thought out, so we are not in a constant cycle of trial and error.

 

We did attempt to involve a large number of cake central community members in the beta testing phase of the new site layout but unfortunately we received very minimal meaningful feedback from that process that would have suggested we rethink the navigation.

 

We are actively considering how to revamp the navigation, but it will take some time for it to change.


I'm afraid I was one of those asked to be involved and ended up dropping the ball.  That's why I've hesitated saying anything negative because I could have put my two cents worth in when all this was going on.  I will say this...during that period I had a hard time posting anything to the huddler site and it seemed like there were issues with all that before I just stopped checking. 

But-- even though I figure I share some of the blame--I do have some negative reviews.   I don't like the way the photos are shown and categorized in the members profile section. 

I don't like that there are a lot less of the 'most saved' pics at the top of the home page shown...I used to be able to scroll through quite a few before reaching the end and I don't want to look at all of the most saved because I've found stuff in there from forever ago. 

I think there are too many steps to reach areas that used to be just a click away on the home page. 

I think a simple site has gotten more complicated and less user-friendly and that the essence of what made CakeCentral a community is missing--though I don't know if that is a result of website changes or an organic change in direction.  Either way, I don't come here as often as I did--but I still check-in!

If I am ever on life support, unplug me...

Then plug me back in.  See if that works!

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If I am ever on life support, unplug me...

Then plug me back in.  See if that works!

Reply
post #242 of 318

ditto to every one else but my biggest suggestion would be to go back to smaller tumbnails and back to being able to have 20 to a page.  this 9 at a time stuff is very frustrating. Mine is not a fast computer and looking through the photos TAKES FOREVER.  this site was great to begin with....don't "fix" it.
 

post #243 of 318
Quote:
Originally Posted by peggy1672 View Post

ditto to every one else but my biggest suggestion would be to go back to smaller tumbnails and back to being able to have 20 to a page.  this 9 at a time stuff is very frustrating. Mine is not a fast computer and looking through the photos TAKES FOREVER.  this site was great to begin with....don't "fix" it.
 

I appreciate that you prefer the old site design, and while we do agree that some things were better in the old format, there are also some great new features as well.  Unfortunately we did have to "fix it" because there were a lot of problems with the old code that caused a whole mess of problems.  You might not have always realized which features were causing which problems, but there were a lot of them..

post #244 of 318
I envy all of you your memories! I can't even remember what the old site looked like! The only couple things I have a serious problem with, is the fact it says Jackie posted all the tutorials, when she obviously didn't! I don't assume it was planned that way, but the members who posted the tutorials ought to get the credit!!! But how convenient they all popped up as Jackie's... I am quite certain that the NFSC recipe is not Jackie's either, which brings me to the next issue.

The recipe section is a complete joke, except it is so not funny, the idiots who designed out to be taken out back and shot, immediately. The ingredients aren't even listed, they are a messy paragraph, with no punctuation. Just horrible. And where are the stars??? Those stars were earned, not given, and really clued people in on whether the recipe was any good or not.
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post #245 of 318
Quote:
Originally Posted by Annabakescakes View Post

I envy all of you your memories! I can't even remember what the old site looked like! The only couple things I have a serious problem with, is the fact it says Jackie posted all the tutorials, when she obviously didn't! I don't assume it was planned that way, but the members who posted the tutorials ought to get the credit!!! But how convenient they all popped up as Jackie's... I am quite certain that the NFSC recipe is not Jackie's either, which brings me to the next issue.

The recipe section is a complete joke, except it is so not funny, the idiots who designed out to be taken out back and shot, immediately. The ingredients aren't even listed, they are a messy paragraph, with no punctuation. Just horrible. And where are the stars??? Those stars were earned, not given, and really clued people in on whether the recipe was any good or not.

 

Not sure why you make comments like "how convenient they all pop up at Jackie's".  They show up that way because it is not possible for a user to directly create a tutorial post.. However every tutorial does give credit to the creator, it is just posted by Jackie on their behalf.  In no way does Jackie claim credit for the creation of the tutorials.

 

We completely agree that the recipe section is a massive problem which we are working to address..

 

But you acting all indignant like Jackie is trying to steal credit for other members work just reeks of someone trying to stir up a contentious atmosphere... I sure don't recall getting a private message from you asking if it was a bug or something before trying to make people look bad in public.

post #246 of 318
Quote:
Originally Posted by Heath View Post

 

Not sure why you make comments like "how convenient they all pop up at Jackie's".  They show up that way because it is not possible for a user to directly create a tutorial post.. However every tutorial does give credit to the creator, it is just posted by Jackie on their behalf.  In no way does Jackie claim credit for the creation of the tutorials.

 

We completely agree that the recipe section is a massive problem which we are working to address..

 

But you acting all indignant like Jackie is trying to steal credit for other members work just reeks of someone trying to stir up a contentious atmosphere... I sure don't recall getting a private message from you asking if it was a bug or something before trying to make people look bad in public.

I didn't mean Jackie is trying to steal the credit, I just thought it was convenient that they pop up as Jackie's tutorials, because I assumed they wouldn't pop up at all, if they didn't. Lol, this was the other time in my life that I was being literal, and not sarcastic. I just thought they would all be lost. Not wasn't indignant at all. I am sorry you were mistaken, and offended, and assumed much, like I was "trying to stir up a contentious atmosphere"....giant mental leaps....Well, now I am indignant...I tried not be, but that smacks.

 

If you will but scroll up a smudge, I also write "I don't assume it was planned that way, but the members who posted the tutorials ought to get the credit!!!" The only thing I assumed was that the idiots who butchered the recipe section, also lost all the info on the tutorials somehow, and that that by some default, they posted as Jackie's so they would be posted at all. That is what I thought when I first saw it like that, I assumed that it would go back to the way it was, once the website people pulled their heads out of wherever they have them, since they used to have the poster's name and profile pic on them.

 

I also must confess that I am more of a free thinker, and just seem to figure out most things by looking at them, I don't need a tutorial, except for the more technical things, like the gelatine bubbles, or flowers, and I don't study the tutorials, and if I did need one, I would use an outside source, since the format is all messed up now, and there is so much scrolling. I like it when you can see the whole thing laid out in front of you, because I generally have greasy or powdery, or sticky hands, when I need one. Apparently I am not the only one who never noticed the print right by Jackie's face, that says who actually posted it, since I have seen people post about "Jackie's tutorial" on this or that. And there was a person this time last year that was serious ticked off, through the roof over "Jackie stealing the credit", and it wasn't me,  I had a little chuckle and explained that it was a bug.

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post #247 of 318
Insulting the developers and staff of a web site who are working on technical issues is probably not the best way to expedite improvements. Especially when said web site provides their services for free.

Although it would be nice if there was some visibility as to the open issues CC is currently working on.
post #248 of 318
Quote:
Originally Posted by jason_kraft View Post

Insulting the developers and staff of a web site who are working on technical issues is probably not the best way to expedite improvements. Especially when said web site provides their services for free.

Although it would be nice if there was some visibility as to the open issues CC is currently working on.


You are correct, I think that most of us gave the benefit of the doubt, that they would get the bugs worked out in the month or so after launching it, but I believe it has been about 16-17 months and there has been no real difference in the particularly buggy parts, as far as I can tell. It is really old, by now! And the simple things that Huddler already does on other sites, shouldn't be a problem to just click the box, or un-check it, to do the like buttons, or the buy/sell feature, or just separate the ingredients list, for crying out loud! It is unfathomable how many extraneous posts that could be eliminated if we could just hit the like button!

Beginners, be sure to parrot advice and get your post count up as fast as you can. After all, it's not what you know, it's what people THINK you know.
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post #249 of 318
Quote:
Originally Posted by jason_kraft View Post

Insulting the developers and staff of a web site who are working on technical issues is probably not the best way to expedite improvements. Especially when said web site provides their services for free.

Although it would be nice if there was some visibility as to the open issues CC is currently working on.


And some visibility would be unfathomable at this point.

Beginners, be sure to parrot advice and get your post count up as fast as you can. After all, it's not what you know, it's what people THINK you know.
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Beginners, be sure to parrot advice and get your post count up as fast as you can. After all, it's not what you know, it's what people THINK you know.
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post #250 of 318
Quote:
Originally Posted by jason_kraft View Post

Insulting the developers and staff of a web site who are working on technical issues is probably not the best way to expedite improvements. Especially when said web site provides their services for free.

Although it would be nice if there was some visibility as to the open issues CC is currently working on.


And some visibility would be unfathomable at this point.

 

And I assume they were paid... There should be no reason to have to expedite them, and stroke egos, or whatever. I don't blame Jackie and Heath for any of the problems with the website, I would think that they intrusted Huddler to do all of it, and they aren't messing about in the code, lol. So, no, I wasn't insulting the staff at all.

Beginners, be sure to parrot advice and get your post count up as fast as you can. After all, it's not what you know, it's what people THINK you know.
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post #251 of 318
Quote:
Originally Posted by jason_kraft View Post

Insulting the developers and staff of a web site who are working on technical issues is probably not the best way to expedite improvements. Especially when said web site provides their services for free.

 

So what is that horrible add pop up screen that keeps popping up and freezing my browser? Just a free feature I have to deal with?

 

The content here is provided by the users on this website. Without said users and contributors, this website would not be. Without visitors, advertisers would not be interested in advertising their junk here. I'm sorry, but I don't see that as being "free".

 

I do agree that insulting developers who are working on technical issues is not the best way to expedite improvements.

post #252 of 318
Quote:
Originally Posted by Annabakescakes View Post

There should be no reason to have to expedite them, and stroke egos, or whatever. I don't blame Jackie and Heath for any of the problems with the website, I would think that they intrusted Huddler to do all of it, and they aren't messing about in the code, lol. So, no, I wasn't insulting the staff at all.

That's usually not how it works. When you contract out services to a vendor, you are in constant communication with that vendor and you have ultimate responsibility for signing off on the progress of the project at various checkpoints and the final results, especially if the project is critical to the continued existence of your business. Things like refining of requirements, data migration, and usability tests are the responsibility of both parties.

This is just speculation, but one of the issues may be that some of the specialized features and use cases of CC did not match up with what Huddler's platform can deliver, in which case some customization would be required. One example of this is the search feature: a customized solution would prominently and distinctly highlight images and forum posts (the two most popular content types) on the first result page, or have a separate dedicated search field for images. Instead, it shows all types of results mixed in one list, and users ask over and over again how they can see images in the results.
post #253 of 318
Quote:
Originally Posted by Rrrrumy View Post

So what is that horrible add pop up screen that keeps popping up and freezing my browser? Just a free feature I have to deal with?

The content here is provided by the users on this website. Without said users and contributors, this website would not be. Without visitors, advertisers would not be interested in advertising their junk here. I'm sorry, but I don't see that as being "free".

You are absolutely right...while the site may be free in monetary terms, you do still have to pay with your attention.

My point was that if CC had a paid membership option, there would theoretically be more impetus for change based on feedback from paid members. There's a joke in tech support circles where the user of a free product or web site is unhappy, calls the developer, and demands a full refund. The developer agrees and tells the user that they will immediately mail out a check in the amount of $0. icon_lol.gif

Of course in practice paying for a service is no guarantee of improved service, e.g. the constant complaints about CC magazine.
post #254 of 318
I will continue to pray this NON-user friendly cake central version goes back to the previous version! This new version SUCKS! Or atleast mail me a SOP Manuel or organize a video web training on to how to navigate this new format! Sooooo frustrating that CC is leaving this new format as it. Thank god for other cake sites! Grr
post #255 of 318
Quote:
Originally Posted by LadyDiana View Post

I will continue to pray this NON-user friendly cake central version goes back to the previous version! This new version SUCKS! Or atleast mail me a SOP Manuel or organize a video web training on to how to navigate this new format! Sooooo frustrating that CC is leaving this new format as it. Thank god for other cake sites! Grr
What specifically sucks about it?
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