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why offer a refund?

post #1 of 8
10/19/12 at 9:55am
Thread Starter 
I will start by saying that I love cake central and I learned so much from this site. I am very sorry the magazine didn't work out. but why offer a refund on the magazine when you don't intend to give one?? I only received 1 issue. I opted to receive my money back when the email was sent out offering one because I really wanted a paper issue. I have tried sending a few emails asking when the refund would arrive and never was given a response. I think I could let it go if they just would just return an email with an explanation.
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post #2 of 8
10/24/12 at 2:22am
Can't believe people are STILL chasing refunds - it's been going on forever, it seems thumbsdown.gif
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post #3 of 8
10/24/12 at 8:19am
You can still hope.........I was idiot enough to even renew my subscription for the second year. Only got an ornament. I do love this site but it really makes you wonder ......
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post #4 of 8
10/26/12 at 10:46am
I also only got one issue and opted to receive a full refund in the email because I only wanted the paper copy. I did email back and forth a few times at least a year ago and was told that my refund was being processed and thanking me for my patience. Never got it though.
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post #5 of 8
10/30/12 at 3:58am

Well I never received a single magazine before they stopped printing on my subscription and I too have never received a refund. Poor. It is theft really at the end of the day, how many people paid for a subscription like us and Cake central never delivered on a magazine or refund. I also cannot access the mag online although they have my money as I opted for a refund they obviously stopped my subscription but never returned the money paid.

Ali

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Ali

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post #6 of 8
11/2/12 at 11:22am
Thread Starter 

I just don't understand why they even bothered to offer the refund when they aren't giving them.   I supposed I would have at least LOOKED at the online magazine if there was no offer of a refund! now I don't get either.  If they just took the time to apologize and tell me I wasnt getting refund I'd get over it.  But it irritates me that they don't even respond.  Disappointed.  

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post #7 of 8
11/2/12 at 4:25pm

I think it's very obvious why no one is getting a refund. They spent all the subscription money getting the "upgrade" on the website.  It's called Throwing Good Money After Bad. Definitely NOT an improvement.

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post #8 of 8
12/20/12 at 4:17pm
Thread Starter 

I get irritated when they post the new digital downloads that are available!  I still never got a refund.  or a response.

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