I have a cake due tomorrow. I have been really sick all week, but am working through it, so my mind is not exactly 100% right now. The client wanted a 4 tier topsy turvy "purple" fondant cake. Well after 3 days of hoping the purple would darken, it just won't. In the beginning and middle of waiting for this order to become due, the client had expressed concerns about the cake looking "barney" color ( I told her from the start that trying to match fondant to a fabric color swatch, may not be an exact match). We had talked about doing the tiers black and just the top one purple,so it would pop, rather than it being the whole cake. The accents color is silver. I have tried to contact the client since yesterday, with no reply.Weird cause she has been in very constant contact since the beginning, even bashing the other baker in front of me before she hired me. Hince the reason I need advice on what to do. I have text her for the last time, stating in my best jugement I will make the cake black with silver and have the top purple since I feel the color would not be what she is looking for.
What would you do with no contact from the client? I did have her sign a disclaimer stating, that in a cake disaster, I would refund all but a % and supply a bakery cake, but I am not sure this really counts as a disaster. I am willing to do whatever it takes to make it right for her, but with no contact, I am at a loss.
Thanks ladies!
Kimberly
BE HAPPY, BE SILLY , BE YOU!
Kimberly
BE HAPPY, BE SILLY , BE YOU!