Dear all, I have been making cakes for 5 years and have had my first drama. My white chocolate mud cake island was raw'' according to the client. She messaged me the next day to say that she was ''very disappointed'' and only used the parts the children could eat. I tried to explain to her it is a very moist cake. She said ''too dough like''. I was crying on and off over the course of few days. The disappointment in myself is overwhelming as she would have given me prestige clientel. I offered her a refund. (Its been 2 weeks and she hasn't replied to that)
My husband has been my rock, but I honestly have felt like total crap since. I cant believe this happened to me, I was certain it was cooked as it cooked at 350 deg for over an hour and a half. It was a sheet cake 9 x 11. It was a gorgeous design, I must admit when I dropped it off she gave me no compliments on how it looked. I think what hurt me too, she could have said it was lovely looking right or am I being dillusional in my sadness over it?
My husband has been my rock, but I honestly have felt like total crap since. I cant believe this happened to me, I was certain it was cooked as it cooked at 350 deg for over an hour and a half. It was a sheet cake 9 x 11. It was a gorgeous design, I must admit when I dropped it off she gave me no compliments on how it looked. I think what hurt me too, she could have said it was lovely looking right or am I being dillusional in my sadness over it?
