The new gas convection oven at the bakery is giving us a hard time. I live in FL and have never cooked or baked with gas - except while camping over a single burner. We don't even have a gas bbq - only charcoal for us. We had to buy a gas oven since the location we're in is going totally green. There are solar panels over the parking lot rafters, reclaimed water for flushing the toilets, and all the freezers/fridges had to be approved for energy efficiency. Thank heavens we also bought a regular oven with a stove top and that has saved us, but we keep looking at the convection with all its wonderful space with longing.

We just turned the thing on two days ago, but the temperature on the dial isn't matching the thermometer we put inside. At first the gas smell was very strong, but that seems to have gone away. Obviously we lowered the temperature on the dial to get the correct reading on the inside thermometer, but then we heard the gas click on or off (you know that poof sound it makes) and the inside temperature spiked again. When we thought we had it, we put cookies in and they spread out like melting ice cream. Plus things don't seem to be baking evenly.

If you been here - experienced that before, any advice would be greatly appreciated. We already called the company we bought it from, so let's see if they come out today.

It's a Bakers Pride oven if you need to know that.

I use a gas oven daily and haven't had this trouble. I would definitely have it looked at. I have a thermometer in my oven and it keeps the right temp. even when the gas clicks back on. I do keep my rack towards the center of the oven, not towards the lower end. I make sure that what I'm cooking is sitting in the center of the oven. I love mine.

Read the manual over because they are all different. My Mom's gas stove is different from mine. I made a pie in my Mom's and it didn't cook as well as in mine.

Good Luck. Once you figure it out you will love it. But I know how frustrating it is to have a new stove and orders to make. No time to play around with temps and rack location.