I had a person contact me last month about a cake via FB. I asked her to call me. The next afternoon, I received a call from someone who said that I asked them to call. I could only assume (and we all know what that means) that she was the person who is ordering the cake. I gave her the run down and I started to receive pictures. We emailed each other several times and I agreed to do a 3 tier cake. I turned away several people with that in mind. (I only do this on nights and weekends as I have a 10 hour a day job)
At the end of September, she sent another email asking if we were still on because she had not heard from me. I called her number and asked for her and the lady who answered said yes, and started to talk to me about the cake. We finalized most of the design ( it was the one that she had wanted previously) but was not sure about some flowers on it. She said that she would have to get back to me. Never heard from her.
Several days went by and I called again. The same lady answered the phone. This time, she told me that she was not the lady, but actually her mother! The weather was going to change up some plans and they didn't need the same size cake. So I asked if I could talk to the lady to work this out. She said that she couldn't talk right now. Then I received an email (Tuesday) stating that she needed to downsize the cake and "oh, by the way, here is another design". She also said that she prefers email over phone calls but I need to have a conversation because at this point, I don't want to do a cake that there is no conversation about and especially not through a third party!
I sent her an email back asking her again to call me. At this time, there was no way I could do the second design because I did not have time to order the cutters required! Maybe there was something else we could do? She still has not called. I sent two messages yesterday. One in the morning and one in the evening asking again for her to call me that I will not be able to get her a cake if I don't have the correct information. No response. I sent out a FB message to her this morning. No response. I make contracts and make deposits based on a final cake design. Since I was still waiting on it, no deposit was made. She just told me twice that she wanted that date. Now I am out paying clients for the weekend and her daughter will be without a cake. I will get the blame for not providing it! I am so P*SSED that I let someone scam me that if she puts a bad remark out about me, I will go off!
I have had several people call and inquire about pricing and what not and even go so far as spending a couple of hours going over designs, emailing and calling and then just dropping off the face of the earth because they were baker shopping. But this one. This one has angered me to the core! I guess because it involves a child's birthday. I don't know. Thanks for the vent. I'm sure my husband will appreciate it so he don't have to hear it!
At the end of September, she sent another email asking if we were still on because she had not heard from me. I called her number and asked for her and the lady who answered said yes, and started to talk to me about the cake. We finalized most of the design ( it was the one that she had wanted previously) but was not sure about some flowers on it. She said that she would have to get back to me. Never heard from her.
Several days went by and I called again. The same lady answered the phone. This time, she told me that she was not the lady, but actually her mother! The weather was going to change up some plans and they didn't need the same size cake. So I asked if I could talk to the lady to work this out. She said that she couldn't talk right now. Then I received an email (Tuesday) stating that she needed to downsize the cake and "oh, by the way, here is another design". She also said that she prefers email over phone calls but I need to have a conversation because at this point, I don't want to do a cake that there is no conversation about and especially not through a third party!
I sent her an email back asking her again to call me. At this time, there was no way I could do the second design because I did not have time to order the cutters required! Maybe there was something else we could do? She still has not called. I sent two messages yesterday. One in the morning and one in the evening asking again for her to call me that I will not be able to get her a cake if I don't have the correct information. No response. I sent out a FB message to her this morning. No response. I make contracts and make deposits based on a final cake design. Since I was still waiting on it, no deposit was made. She just told me twice that she wanted that date. Now I am out paying clients for the weekend and her daughter will be without a cake. I will get the blame for not providing it! I am so P*SSED that I let someone scam me that if she puts a bad remark out about me, I will go off!
I have had several people call and inquire about pricing and what not and even go so far as spending a couple of hours going over designs, emailing and calling and then just dropping off the face of the earth because they were baker shopping. But this one. This one has angered me to the core! I guess because it involves a child's birthday. I don't know. Thanks for the vent. I'm sure my husband will appreciate it so he don't have to hear it!
