Quote:
Originally Posted by cakesbycathy
The first question I ask is the date of the event. That way you know if you can even accept the order or if you are already booked.
2nd question: how many servings do you need?
3rd question: what is your budget?
These are two of the most important questions and should be asked up front to save time and effort. For example, if someone says they want a cake for 50 people and they have a budget of $75, I don't waste 20 minutes discussing a design that they can't afford.
If the budget is something I can work with, then I ask:
What flavor cake?
What filling?
What theme or decoration did you have in mind?
Do you want writing on the cake?
What time do you need your order?
Do you need the order delivered? What's the address?
Hopefully this helps get you started.
The first question I ask is the date of the event. That way you know if you can even accept the order or if you are already booked.
2nd question: how many servings do you need?
3rd question: what is your budget?
These are two of the most important questions and should be asked up front to save time and effort. For example, if someone says they want a cake for 50 people and they have a budget of $75, I don't waste 20 minutes discussing a design that they can't afford.
If the budget is something I can work with, then I ask:
What flavor cake?
What filling?
What theme or decoration did you have in mind?
Do you want writing on the cake?
What time do you need your order?
Do you need the order delivered? What's the address?
Hopefully this helps get you started.
I always start with the same three questions, the rest of the conversation/order details flow from there for me!







