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Need advice on this customer, please, and my price! - Page 4

post #46 of 57
9/2/12 at 8:29am
I'd say losing her as a customer was probably a good thing.
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post #47 of 57
9/2/12 at 8:42am
Thread Starter 
Agreed, it's not a big deal if I lost her as a customer. It's a load off my mind that I dealt with it professionally, didn't get bullied into doing what she wanted, and was nice about it, too. I couldn't have done that without the help of everyone here who gave me such great advice on how to handle this. Thanks again!
Don't forget to look in your local thrift stores for cake supplies. Please check out my national directory of thrift stores at www.TheThriftShopper.Com for your shopping convenience.
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Don't forget to look in your local thrift stores for cake supplies. Please check out my national directory of thrift stores at www.TheThriftShopper.Com for your shopping convenience.
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post #48 of 57
9/2/12 at 9:24am
Ugh, some people.

Even if she did want to order from you again - you should really consider being fully booked for the rest of her life.

Hero of the month:   Amina Tyler

 

 

The Christian right is neither.

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Hero of the month:   Amina Tyler

 

 

The Christian right is neither.

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post #49 of 57
9/2/12 at 10:23am
Quote:
Originally Posted by Cakey

Just had to give an update. I sent that letter last night, and this morning on Facebook she had posted this link as a favorite and then also liked the link, so the picture of these cookies was posted twice. I guess she wanted to make sure I didn't miss it. icon_rolleyes.gif Excellent cookies by a different person on Etsy. I wonder how long she looked to find cookies that were up to 4.5 inches in size for a cheaper price. So I guess that means I lost her as a customer.

http://www.etsy.com/listing/79692147/superhero-cookies-spiderman-captain




What a she-devil bitch! "No cookies for you list" for her.

On another note, those cookies are violating all kinds of copyrights.
http://www.acaketorememberva.blogspot.com
http://www.facebook.com/acaketoremember
http://www.youtube.com/karabuntin
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http://www.acaketorememberva.blogspot.com
http://www.facebook.com/acaketoremember
http://www.youtube.com/karabuntin
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post #50 of 57
9/2/12 at 12:03pm
Thread Starter 
Quote:
Originally Posted by costumeczar




What a she-devil bitch! "No cookies for you list" for her.



thumbs_up.gificon_biggrin.gif
Don't forget to look in your local thrift stores for cake supplies. Please check out my national directory of thrift stores at www.TheThriftShopper.Com for your shopping convenience.
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Don't forget to look in your local thrift stores for cake supplies. Please check out my national directory of thrift stores at www.TheThriftShopper.Com for your shopping convenience.
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post #51 of 57
9/2/12 at 12:04pm
Thread Starter 
Quote:
Originally Posted by Godot

Ugh, some people.

Even if she did want to order from you again - you should really consider being fully booked for the rest of her life.



Right? Seriously.
Don't forget to look in your local thrift stores for cake supplies. Please check out my national directory of thrift stores at www.TheThriftShopper.Com for your shopping convenience.
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Don't forget to look in your local thrift stores for cake supplies. Please check out my national directory of thrift stores at www.TheThriftShopper.Com for your shopping convenience.
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post #52 of 57
9/2/12 at 12:14pm
On a completely unrelated note:
http://marvel.com/help/contact
.
My experimental blog: The Bakery Business Perspective
.
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.
My experimental blog: The Bakery Business Perspective
.
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post #53 of 57
9/2/12 at 12:20pm
Quote:
Originally Posted by Cakey

Just had to give an update. I sent that letter last night, and this morning on Facebook she had posted this link as a favorite and then also liked the link, so the picture of these cookies was posted twice. I guess she wanted to make sure I didn't miss it. icon_rolleyes.gif Excellent cookies by a different person on Etsy. I wonder how long she looked to find cookies that were up to 4.5 inches in size for a cheaper price. So I guess that means I lost her as a customer.

http://www.etsy.com/listing/79692147/superhero-cookies-spiderman-captain


That Etsy store's price for cookies including shipping is $3.16 unwrapped in a box. Your price was also $3.16 each ($60/19), including individual bags and ribbons.
.
My experimental blog: The Bakery Business Perspective
.
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.
My experimental blog: The Bakery Business Perspective
.
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post #54 of 57
9/2/12 at 12:35pm
Quote:
Originally Posted by jason_kraft

On a completely unrelated note:
http://marvel.com/help/contact



Hahaha! I wrote a note to that shop owner about the copyright thing. If she doesnt take that listing down then Etsy might.
http://www.acaketorememberva.blogspot.com
http://www.facebook.com/acaketoremember
http://www.youtube.com/karabuntin
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http://www.acaketorememberva.blogspot.com
http://www.facebook.com/acaketoremember
http://www.youtube.com/karabuntin
Reply
post #55 of 57
9/2/12 at 12:38pm
... and that's what I love about you both (jason and costumeczar). Just when I think a thread has been beaten to shreds, you guys come along and make me laugh. Thank you.
website www.BakingFix.com
blog www.BakingFix.com/thefix
Facebook http://www.facebook.com/MimiFix
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website www.BakingFix.com
blog www.BakingFix.com/thefix
Facebook http://www.facebook.com/MimiFix
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post #56 of 57
9/2/12 at 2:19pm
Quote:
Originally Posted by jason_kraft


That Etsy store's price for cookies including shipping is $3.16 unwrapped in a box. Your price was also $3.16 each ($60/19), including individual bags and ribbons.



After taking in all of the copyrighted goodies, THIS ^^^^ was my next revelation.

Your beotchy customer is very math challenged............probably the type who rounds $99 down to ..........$50.

She's clearly not considering the cost of shipping--which is money spent by the vendor that NEVER increases the size of the cookies or the complexity of the design--in my opinion, it's wasted money.

I'd rather have fresh cookies, bagged & tagged, for the same amount of money. She'd rather be able to say that she was right.

If anyone ever mentions it, you can truthfully say, "My price is EXACTLY THE SAME as the Etsy vendor, except that you get fresher cookies, bags & ribbons, and you never have to worry about breakage or non-delivery."
I might even be tempted to post that as a comment on the FB post........and see if the witch removes the post.

JMHO
Rae
I love you, but your emergency is not my crisis!

They say that a little knowledge is a dangerous thing, but it is not one half so bad as a lot of ignorance.--Terry Pratchett (b.194
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I love you, but your emergency is not my crisis!

They say that a little knowledge is a dangerous thing, but it is not one half so bad as a lot of ignorance.--Terry Pratchett (b.194
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post #57 of 57
9/2/12 at 5:09pm
Good Lord. Some people will never be satisfied until they leave a conversation thinking they got the last word in.

Just shrug her off & laugh. What a joke. Who has time to be fishing around for the proof to make her point??? Simple people, that's who.

The best thing to do is suck all the lessons you can out of her and drop it. And, her. I love being booked for the rest of your life! That's great.

I guarantee she'll see something you do that's wonderful down the road and just HAVE TO HAVE it. Whoopsie...booked.
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