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Will I not look desperate? - Page 2

post #16 of 31
UM, regarding scenario two, while it's a stretch, don't you think this is a safety issue? I certainly would never go to someones place of business or house I didn't know really well to discuss a cake. That's what Starbucks is for. It seems like you are familiar with where she works but I'd still make her meet you in the middle.
post #17 of 31
Thread Starter 
So today I wrote to bride to be:

"Hi
I will try to make arrangements to come to see you. normally people come to see me instead. Would you have any problems coming to see me? Just curious."

Herein the reply:

"Problem per say, No, but i dnt lyk walkn especially when am goin to part with a lot of money for my cake"

Talk to me friends. I want to do the right thing.
Life is short. If there was ever a moment to follow your passion and do something that matters to you, that moment is now. -quotebites.com

http://m.facebook.com/Edible.Elegance.cakes.Zimbabwe
http://www.flickr.com/photos/73178569@N05/
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Life is short. If there was ever a moment to follow your passion and do something that matters to you, that moment is now. -quotebites.com

http://m.facebook.com/Edible.Elegance.cakes.Zimbabwe
http://www.flickr.com/photos/73178569@N05/
Reply
post #18 of 31
She doesn't like walking? No way would I even consider taking this order! She is awfully demanding and that is trouble from the word go. Especially since she said, problem...no; she just doesn't want to!
post #19 of 31
If she doesn't want to talk 2 streets over to meet with you but you want to meet with her because she feels is parting with money ..then I wouldn't go meet with her. She feels like someone said earlier that you should come to her because she is spending money. I'm pretty sure she wouldn't do this to a florist or wedding planner or bridal shop so why should she expect a cake decorator to be any different. You are a professional just like everyone else and should be treated as such. If she can't take the time to walk to meet you then this just sounds like problems down the road for you..i.e... being difficult with design, wanting to bargain..No thank you!
Kima
Peace & Blessings,
Hakima Lamour
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Peace & Blessings,
Hakima Lamour
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post #20 of 31
Scenario #1: If it costs you to make a phone call where you live I can now understand why they want YOU to call THEM. It's up to you if you want to incur that cost for an order you might not even get. If they are budget conscious about phone calls not sure what that says about the budget for a cake. Just something to consider.

Scenario #2: Bride has PITA (pain in the a$&) written all over it. I'd pass on that one.
Tact is telling someone where to go so nicely they can't wait to take the trip!
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Tact is telling someone where to go so nicely they can't wait to take the trip!
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post #21 of 31
LOL is all I can say.
"I can do that, because this is my sandbox and I've got the bullsh*% shovel." ~Dianne Sylvan, Author and Lunatic
Birthday Cakes
(2 photos)
Birthday Cakes
(2 photos)
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"I can do that, because this is my sandbox and I've got the bullsh*% shovel." ~Dianne Sylvan, Author and Lunatic
Birthday Cakes
(2 photos)
Birthday Cakes
(2 photos)
Reply
post #22 of 31
Quote:
Quote:

"Problem per say, No, but i dnt lyk walkn especially when am goin to part with a lot of money for my cake"


This has "grief" and "trouble" written all over it (also: 5th grade education). I would politely write back and say that I would not be able to accommodate her order. No other explanation necessary.
post #23 of 31
Wow. Stay. Away.
"Taste your words before you feed them to people."
www.sugaredsaffron.co.uk
www.facebook.com/SugaredSaffron
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"Taste your words before you feed them to people."
www.sugaredsaffron.co.uk
www.facebook.com/SugaredSaffron
Reply
post #24 of 31
It sounds like she thinks you should be at her beck and call because she's going to pay you for a service! Run, run away!!
post #25 of 31
I don't think it's that big a deal. If OP has the time to walk a couple blocks and meet this person I don't see why she shouldn't. Better yet, call her first to get a general idea of what she's looking for and what her budget is to see if you are in the same ballpark price-wise, if not you don't have to bother.

I've had some very good customers over the years with poor spelling and grammar (some speak English as a second language), so that's not always a useful indication.
post #26 of 31
If I was going to "part with a lot of money for my cake" and could literally walk two streets over to visit the location my cake would be made at, I would absolutely do it. Two streets over is no inconvenience to her unless she is disabled, in which case I would say you should visit her.

But if she is in good physical condition to walk two streets over, then I see no reason you should have to go to her. Her comment makes it sound like she believes she is paying you to go out of your way for her, rather than just pay you for a quality product. Quite honestly, she sounds like she's going to be a headache.

If she is going to "part with a lot of money" for her wedding dress, would she ask the dressmaker to visit her too?
post #27 of 31
Scenario 1, I would call the person who emailed you and have her 'prepare' the birthday girl for my call. So it's not a cold call.

Scenario 2. Sister please! Can't walk because you're spending money?
This would be my response:

Dear Customer,
I regret that I am be unable to accommodate your request at this time.

Godspeed.( icon_lol.gif get it?)

Cake Lady
post #28 of 31
Is she heavily pregnant? icon_confused.gif

Or could she drive to your place if she doesn't like walking/doesn't want to walk? Is it a 'dangerous' part of the city?
Paula
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Paula
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post #29 of 31
Thread Starter 
Its not a dangerous part of the city at all. Thank you very much everyone. I will update when I have made up my mind on what to do.
Life is short. If there was ever a moment to follow your passion and do something that matters to you, that moment is now. -quotebites.com

http://m.facebook.com/Edible.Elegance.cakes.Zimbabwe
http://www.flickr.com/photos/73178569@N05/
Reply
Life is short. If there was ever a moment to follow your passion and do something that matters to you, that moment is now. -quotebites.com

http://m.facebook.com/Edible.Elegance.cakes.Zimbabwe
http://www.flickr.com/photos/73178569@N05/
Reply
post #30 of 31
Hey OP, I'm curious how this lady would react if you decide to go to her. If you have the time you could go over to her place. Before you do so, please make it clear that you're making an exception for her. When you do go, be very professional, and PLEASE be prepared to walk away from the project if she is looking for someone to walk all over.

For all you know she may not be as looney as she has presented herself.
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