I got my first "call to action" for Icing Smiles. I'm excited to make a cake for someone in need. However, I need to send an email to the recipient's mom, and I'm not sure how to word it.
Here's the situation: I got the "call" 3 days ago. The Icing Smiles coordinator sent out an email to both of us after I agreed to do the cake, asking for the mom to send the specifics. She sent her reply an hour later, answering the volunteer's questions about cake flavor and theme, etc. She also said she could pick up the cake, and gave two dates--the 24th and 25th of August. It was unclear to me if she wanted to actually pick it up a day early, or if she was just giving me an extra day in case that was more convenient for me. So, I emailed her back and asked more specifics about the cake design and pickup date. But, it's been 3 days, and she still hasn't replied.
I want to email her and make sure she still wants the cake. It would also be nice to get the specifics I requested (they weren't that specific, just clarifying the kid's preference on something). How can I word this email? I don't know why she hasn't emailed me back. I don't know if for some reason it went to spam, or if she decided she doesn't want a cake from me after all, or what. But this cake is going to very labor intensive, and I don't get a lot of time each day, so I really need to start working. How can I word this without sounding rude?
Here's the situation: I got the "call" 3 days ago. The Icing Smiles coordinator sent out an email to both of us after I agreed to do the cake, asking for the mom to send the specifics. She sent her reply an hour later, answering the volunteer's questions about cake flavor and theme, etc. She also said she could pick up the cake, and gave two dates--the 24th and 25th of August. It was unclear to me if she wanted to actually pick it up a day early, or if she was just giving me an extra day in case that was more convenient for me. So, I emailed her back and asked more specifics about the cake design and pickup date. But, it's been 3 days, and she still hasn't replied.
I want to email her and make sure she still wants the cake. It would also be nice to get the specifics I requested (they weren't that specific, just clarifying the kid's preference on something). How can I word this email? I don't know why she hasn't emailed me back. I don't know if for some reason it went to spam, or if she decided she doesn't want a cake from me after all, or what. But this cake is going to very labor intensive, and I don't get a lot of time each day, so I really need to start working. How can I word this without sounding rude?
