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Contacted Pillsbury about Smaller Cake Mix Boxes - Page 2

post #16 of 48
I just got off the phone with Pillsbury and they told me they have not had any complaints. Then proceed to ask me if my oven was working properly and if I knew how to make cake. I told them I made the new cake mixes which did not turn out right, so I pulled out the 1 box I had left of 18.25oz and made it and everything was fine, same day, same oven, same, eggs etc.

I hope I did not break any rules here but I gave her this website and told her it would be in the companies best interest to read a little of what people are saying about their new cake mix on the internet and I hope it is not to late for them to bring the old stuff back and save themselves from losing customers!
post #17 of 48
I too contacted DH and their parent company Pinnacle foods. They have reformulated their mix and raised the price! Leave it alone and just charge more. I costs me more in the long run to buy two mixes and use both to make the same cake that it took one to make before. I am tired of freezing the leftover batter!
DH is suppose to have a professional bulk mix, but this must be top top secret. I have been begging for someone to get back with me and they are ignoring my pleas~!!!
I am about fed up with this!
Making life sweet!

Lindas Just Desserts

Inspected and licensed commercial kitchen
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Making life sweet!

Lindas Just Desserts

Inspected and licensed commercial kitchen
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post #18 of 48
Quote:
Originally Posted by LKing12

DH is suppose to have a professional bulk mix, but this must be top top secret. I have been begging for someone to get back with me and they are ignoring my pleas~!!!
I am about fed up with this!


Bakemark (a regional distributor) sells DH professional mix in 50# bags. I was able to order directly from my local Bakemark location on a cash and carry basis.

http://www.yourbakemark.com/contact/branches.html
post #19 of 48
Quote:
Originally Posted by sweetflowers

CiNoRi, Duncan Hines changed their sizes to the smaller size months ago. When BC first changed theirs I did write DH and complimented them on keeping their size, to no avail, they changed it anyway. Pillsbury was the last to change just recently.

I have no option for store brands in my area, so I am now a scratch baker. I already had recipes for scratch just too lazy to do them, now I will always use scratch, at least that size and recipe formula will always be consistent!




Seriously?!?!?! ARG!!!! I have not seen it yet, and i have been buying mixes in PA and NC ....That kills me....What a pain
Erica C.

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post #20 of 48
Quote:
Originally Posted by jason_kraft

As mentioned in another thread, cake mixes marketed at professional customers are another option. For example, you can be sure that the size and formulation of Pillsbury's Gold Medal 5# cake mixes will never change since so many professional bakeries rely on them.



Do you have any info on the Pro mix options, Best way to get them, etc? I have heard about ordering this way but not until recently could I justify ordering in bulk.
Thanks
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post #21 of 48
Quote:
Originally Posted by CiNoRi

Do you have any info on the Pro mix options, Best way to get them, etc? I have heard about ordering this way but not until recently could I justify ordering in bulk.
Thanks


If you want to stay in the Pillsbury family you can contact your local sales rep for more info, they should be able to direct you to either a distributor (which may or may not offer cash & carry) or a retailer like Restaurant Depot.
http://www.professionalbakingsolutions.com/find-sales-representative

Here is a list of all their professional cake mixes:
http://www.professionalbakingsolutions.com/mix/category/cake-mix

Most are only available in 25# or 50# only, but Amazon sells 5# Gold Medal cake mixes for ~$16 with free shipping.
http://www.amazon.com/s/ref=nb_sb_noss_2?url=search-alias%3Daps&field-keywords=gold+medal+cake+mix
post #22 of 48
That info is all great for Pillsbury users but if you happen to want Betty Crocker you're SOL. They don't make commercial size mixes...or even sell wholesale. Unless something's changed in the last 3 years.

If I am ever on life support, unplug me...

Then plug me back in.  See if that works!

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If I am ever on life support, unplug me...

Then plug me back in.  See if that works!

Reply
post #23 of 48
Quote:
Originally Posted by carmijok

That info is all great for Pillsbury users but if you happen to want Betty Crocker you're SOL. They don't make commercial size mixes...or even sell wholesale. Unless something's changed in the last 3 years.



I heart Duncan Hines actually, ...anyone know if they have a pro line?
If i must make the switch i must, but couldn't hurt trying to stay with them
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post #24 of 48
Quote:
Originally Posted by jason_kraft

Quote:
Originally Posted by CiNoRi

Do you have any info on the Pro mix options, Best way to get them, etc? I have heard about ordering this way but not until recently could I justify ordering in bulk.
Thanks


If you want to stay in the Pillsbury family you can contact your local sales rep for more info, they should be able to direct you to either a distributor (which may or may not offer cash & carry) or a retailer like Restaurant Depot.
http://www.professionalbakingsolutions.com/find-sales-representative

Here is a list of all their professional cake mixes:
http://www.professionalbakingsolutions.com/mix/category/cake-mix

Most are only available in 25# or 50# only, but Amazon sells 5# Gold Medal cake mixes for ~$16 with free shipping.
http://www.amazon.com/s/ref=nb_sb_noss_2?url=search-alias%3Daps&field-keywords=gold+medal+cake+mix



Thanks I will check into this!
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post #25 of 48
I posted this earlier in the thread, if your local Bakemark doesn't carry the DH bulk mix they should be able to order it.

Quote:
Originally Posted by jason_kraft

Bakemark (a regional distributor) sells DH professional mix in 50# bags. I was able to order directly from my local Bakemark location on a cash and carry basis.

http://www.yourbakemark.com/contact/branches.html



Betty Crocker does not have a bulk mix, Pillsbury and Gold Medal cover that product category for General Mills.
post #26 of 48
Quote:
Originally Posted by jason_kraft

I posted this earlier in the thread, if your local Bakemark doesn't carry the DH bulk mix they should be able to order it.

Quote:
Originally Posted by jason_kraft

Bakemark (a regional distributor) sells DH professional mix in 50# bags. I was able to order directly from my local Bakemark location on a cash and carry basis.

http://www.yourbakemark.com/contact/branches.html



Betty Crocker does not have a bulk mix, Pillsbury and Gold Medal cover that product category for General Mills.

sorry i missed that one!
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post #27 of 48
I've always heard that the bulk mixes make a much drier cake? Anyone use them and have an opinion on that?
post #28 of 48
Does Gold Medal cake mix taste and bake similar to Pillsbury?
post #29 of 48
Wedding cake bakers are not their target market. Their market is the mom who wants to make a cake or cupcakes for her family.

They adjusted their size because they had no choice. It was the right move for their company. They still want that market of the casual family baker and in order for her to put that box mix in her cart, the price needed to be competitive and stay affordable.

With rising food prices, comanies have balanced raising prices with lower volume. This is not going to change.
post #30 of 48
jason_kraft Bakemark in OH, the closest distributor called and "Jeff" their rep was going to email me details and an application-that was six weeks ago. I called him back a month ago and the phone is no longer in service and their website/fax is not working.
I keep hearing how these are tough economic times, but for the life of me I have four large corporations that I cannot even get to call me back!
Making life sweet!

Lindas Just Desserts

Inspected and licensed commercial kitchen
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Making life sweet!

Lindas Just Desserts

Inspected and licensed commercial kitchen
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