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Wedding cake costs more than half of venue rental - Page 2

post #16 of 29
7/18/12 at 10:41am
I would write just one last email so that there is closure to this and so that the (clueless) bride doesn't go around telling everyone you never got back to her. She'll still whine about how expensive you are (ha!) but don't worry about it.
A simple:
"I am not able to accomodate your request. I wish you luck in finding another baker to assist you with your needs."
Tact is telling someone where to go so nicely they can't wait to take the trip!
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Tact is telling someone where to go so nicely they can't wait to take the trip!
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post #17 of 29
7/18/12 at 10:56am
Lolll - good thing i am on the other side of the planet to your customer - she wouldn't be getting a 3 tiered Brandied Fruit Cake for 150 guests under $1300.00 - even then if she wanted it delivered she would be paying for that on top of the cake...

As your partner mentioned to you - she is waisting your time and no doubt trying to wear you down -

Another CCer said that you should suggest she find someone else - i agree.


Still laughing that she has the gawl to growl at your price - compared to the price of her venue -
For all we know - that could be the hire of a tent in her uncles's backyard - icon_wink.gificon_lol.gif

Walk away Pearl - you have better things to do with your time.

Bluehue.
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post #18 of 29
7/18/12 at 11:10am
Quote:
Originally Posted by cakesbycathy

I would write just one last email so that there is closure to this and so that the (clueless) bride doesn't go around telling everyone you never got back to her. She'll still whine about how expensive you are (ha!) but don't worry about it.
A simple:
"I am not able to accomodate your request. I wish you luck in finding another baker to assist you with your needs."



I totally agree with this! One last email to cut the strings and take that day off! She may come crawling back when everyone else has an even higher price!
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post #19 of 29
7/18/12 at 11:15am
Thread Starter 
Fair enough. I wrote her a short one-line email which was very polite and professional. Would be surprised if she wrote back to continue any more dialogue. Really not necessary at this point. She ought to find someone else. I always use marzipan on my fruit cakes because royal icing just doesn't work well to contain all the alcohol from seeping out. That is just how I do things. She can find someone else to do it cheaper without marzipan. Someone who thinks their labour fees are their profits..the same ppl who complain they can't afford to buy things to grow their own business.
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post #20 of 29
7/18/12 at 11:23am
TOTALLY AGREE WITH CAKESBYCATHY.. THAT IS THE BEST RESPONSE YOU CAN GIVE HER and does not leave her a chance to respond, i feel, you are basically ending the email and being very polite about it.
you do NOT want a customer like that it will only bring more trouble. Good Luck!
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post #21 of 29
7/18/12 at 12:04pm
Thread Starter 
Well I took her advice above, wrote back a polite email and surprised to see another email come in from her saying she is confused about my email to her saying that we offer the service of cutting wedding cakes provided by us. I am not sure where in my email to her she got lost but it was clear that I will only cut and box a cake made by us. At this pt, the more I write to her, the more she writes back. Not sure what to do next.
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post #22 of 29
7/18/12 at 12:11pm
Quote:
Originally Posted by Pearl645


Not sure what to do next.



hit the delete button on her mails!

no use in wasting time on someone that is obviuosly NOT going to order from you, and is clearly clueless
Black/White
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2010 Fairies and Dragons Cake Contest
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2009 Baby Shower Cakes Contest
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Black/White
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2010 Fairies and Dragons Cake Contest
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2009 Baby Shower Cakes Contest
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post #23 of 29
7/18/12 at 12:20pm
Good for you!
You're free!
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post #24 of 29
7/18/12 at 12:28pm
Dear Clueless Bride,

As I tried to explain clearly in my previous email, we only provide, and charge for, a cake cutting and boxing service at events for cakes that are made by us. We cannot offer this for cakes made by anyone else. Since I think that we will not be able to help you with a cake for your wedding, as we are out of your price range and we cannot discount our cakes or, indeed, any other product we make, I wish you best of luck in your search for another baker.

And I hope you have a happy life with your unfortunate future husband.*

Best regards,
Patient baker who really wants to send you a differently worded email. Please leave me alone.*

*optional extras
icon_rolleyes.gif
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post #25 of 29
7/18/12 at 12:37pm
She wants an e-mail war now. Just stop responding. Your last e-mail to her clearly explained. Its not your fault that comprehension isn't her strong suit.

This is a potential customer whom YOU don't want to do business with. Nothing wrong with making that determination sooner rather than later. When she comes back to you in a few months (and from the sound of it, she will be back) you are no longer available, even if that date is free on your calendar.
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post #26 of 29
7/18/12 at 12:47pm
Dayti

I love your "optional extras"! icon_lol.gif There are so many times I just have to bite my tongue and be glad people cannot really hear my thoughts.! Still chuckling....


Jan
If you have knowledge, let others light their candles on it.

Never fear shadows. They simply mean there's a light shining somewhere nearby.
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If you have knowledge, let others light their candles on it.

Never fear shadows. They simply mean there's a light shining somewhere nearby.
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post #27 of 29
7/18/12 at 3:45pm
Yes, I often think it would be nice if my hand and arm fit down the phone line to wring some peoples necks!
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post #28 of 29
7/18/12 at 4:54pm
If you feel you must reply back just tell her that date has been filled and is no longer available for you to do a cake for her. ( you don't have to tell her it has been filled with a relaxation day for yourself or a cake order you may get later.)
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post #29 of 29
7/18/12 at 7:25pm
Quote:
Originally Posted by Dayti

Yes, I often think it would be nice if my hand and arm fit down the phone line to wring some peoples necks!




rofl - think a few of us have that thought - occassionally
Blue
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