had a text from a customer saying her cake was mouldy when she cut it. I asked when she had cut it and she said yesterday, two weeks and two days after she had collected it from me, all my cakes are made fresh and from scratch, i just cant understand why she would order a cake two weeks in advance, i offered her, her money back or another cake, she chose another cake, sounds strange to me. just wondering what you would do as i dont think it was my fault that she ordered a cake two weeks in advance( if thats what happened).
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mouldy cake
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