Customers Are Getting More And More Bold

Business By Pearl645 Updated 19 Jul 2012 , 3:04am by shanter

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jason_kraft Posted 9 Jul 2012 , 9:09pm
post #31 of 58

You don't need to outright reject the order because of allergies, just include in your contract that the customer acknowledges the cake may contain nuts, eggs, gluten, etc. If her husband has allergies to what's in the cake he just won't eat it.

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Pearl645 Posted 9 Jul 2012 , 9:11pm
post #32 of 58
Quote:
Originally Posted by jason_kraft

You don't need to outright reject the order because of allergies, just include in your contract that the customer acknowledges the cake may contain nuts, eggs, gluten, etc. If her husband has allergies to what's in the cake he just won't eat it.




Thanks. Will include this.

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Leauna Posted 9 Jul 2012 , 9:52pm
post #33 of 58

I'm just curious....Has she signed a contract yet? If not, you need to get that done ASAP and stipulate in there that any changes from here on out will be assesed a fee per change. You have already agreed to do this cake for less then you would normanly do it for and now she is constinately making changes....set some ground rules or you will be unhappy in the end.

Good Luck

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Pearl645 Posted 9 Jul 2012 , 10:38pm
post #34 of 58
Quote:
Originally Posted by Leauna

I'm just curious....Has she signed a contract yet? If not, you need to get that done ASAP and stipulate in there that any changes from here on out will be assesed a fee per change. You have already agreed to do this cake for less then you would normanly do it for and now she is constinately making changes....set some ground rules or you will be unhappy in the end.

Good Luck




Thanks for this advice. She hasn't signed the contract yet.

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step0nmi Posted 9 Jul 2012 , 10:40pm
post #35 of 58
Quote:
Originally Posted by Pearl645

Quote:
Originally Posted by Leauna

I'm just curious....Has she signed a contract yet? If not, you need to get that done ASAP and stipulate in there that any changes from here on out will be assesed a fee per change. You have already agreed to do this cake for less then you would normanly do it for and now she is constinately making changes....set some ground rules or you will be unhappy in the end.

Good Luck



Thanks for this advice. She hasn't signed the contract yet.




get it signed and your money up front! that will stop her from changing her mind so many times icon_wink.gif

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Pearl645 Posted 10 Jul 2012 , 3:38pm
post #36 of 58

Well since I sent her the contract yesterday, she has become very quiet. Haven't gotten a response from her via email. I'm leaving it at that. I gave her until end of week to pay down 50% on her wedding cake.

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stephdover4 Posted 10 Jul 2012 , 4:10pm
post #37 of 58

keep us updated! thumbs_up.gif

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Bluehue Posted 10 Jul 2012 , 4:22pm
post #38 of 58

If it reads like a scam and sounds like a scam - then it is indeed a scam


Have seen this type of thing many a time on here and other forums.
Every few months this same kind of thread comes up -
................................looks like its that time again
Step away from the *cough* order - it is such a scam.

Bluehue

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jason_kraft Posted 10 Jul 2012 , 4:25pm
post #39 of 58

It certainly doesn't sound like a scam to me, just a demanding customer.

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Pearl645 Posted 10 Jul 2012 , 4:43pm
post #40 of 58

All her emails say "Sent from iphone" so I didn't think it was a scam especially since her fiance called me from his mobile number. I will see what happens by end of week.

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ellavanilla Posted 10 Jul 2012 , 5:59pm
post #41 of 58

HI Pearl,
Regarding your fondant problem, have you tried a thin layer of apricot jam between your fondant and cake?

This is an old-school technique used for marzipan covered cakes. Apricot jam is relatively neutral in taste and may give you the result you desire.

jen

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Pearl645 Posted 10 Jul 2012 , 8:14pm
post #42 of 58
Quote:
Originally Posted by ellavanilla

HI Pearl,
Regarding your fondant problem, have you tried a thin layer of apricot jam between your fondant and cake?

This is an old-school technique used for marzipan covered cakes. Apricot jam is relatively neutral in taste and may give you the result you desire.

jen




I haven't tried this. My cake decorating & baking teacher in the earlies told me she never had luck with this and her fondant use to slide off her marzipan cakes. I ought to give it a test and see. I used to just paste on a little royal icing here and there on the marzipan to stick but never fully coat it. Thanks again.

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Leauna Posted 18 Jul 2012 , 6:50pm
post #43 of 58

So...give us an update. Did she finally sign the contract? Are you still doing her cake? Keep us posted.

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Pearl645 Posted 18 Jul 2012 , 6:56pm
post #44 of 58

Never heard from her after I sent the contract. Never heard from her husband either. Was very strange. To say that she was going to wire the money to me and I sent all the details then nothing. Really starting to sound like a scam now for someone to be hustling me everyday then silence when it comes to paying.

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jason_kraft Posted 18 Jul 2012 , 6:59pm
post #45 of 58
Quote:
Originally Posted by Pearl645

Really starting to sound like a scam now for someone to be hustling me everyday then silence when it comes to paying.



It's more likely that she simply found another baker, or decided to get a grocery store cake.

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akaivyleaf Posted 18 Jul 2012 , 7:54pm
post #46 of 58

wait.... what details did you give her to wire the money? Hopefully not your bank account numbers...

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Pearl645 Posted 18 Jul 2012 , 9:23pm
post #47 of 58

Not bank a/c no. I gave her my full name and address which is what wire transfer companies ask for. She most likely found someone else who could do it for less. When she mentioned her reception venue with only 20 people I realized from the start this wasn't going to end in my favour but I kept it professional.

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Goonergirl Posted 18 Jul 2012 , 9:53pm
post #48 of 58

Here in Canada, I've NEVER even heard of someone wanting to "wire" money unless it's a scam. It's all email money transfer here. All the sender needs to know is an email address. They send the money through their online banking, you get an email, sign on to your online banking, and voila, you have the money. They have virtually no info about you or even where you bank. It's easy and safe for both the client and the business.

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step0nmi Posted 18 Jul 2012 , 10:12pm
post #49 of 58

omg! i would never have given out ANY information! when someone is making a payment everything should come to you and you should have to do NO work. Please tell me you've checked all of your accounts? I am sure that this may be a silly question...but you just never know now days.

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ApelilaRains Posted 18 Jul 2012 , 11:31pm
post #50 of 58

This sounds like a scam to me. I opened a discussion thread too a few months back and it was from someone out of the country. Please do not provide any personal information!

http://cakecentral.com/modules.php?name=Forums&file=viewtopic&t=740975&highlight=

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jason_kraft Posted 19 Jul 2012 , 12:06am
post #51 of 58

There's nothing wrong with giving out your full name and address, in fact giving out this information to all customers is required by Cottage Food Laws in many states.

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pinkbox Posted 19 Jul 2012 , 1:05am
post #52 of 58

Thats funny... I got the same exact email last summer with the same picture.

Its a scam. Beware

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step0nmi Posted 19 Jul 2012 , 1:35am
post #53 of 58
Quote:
Originally Posted by jason_kraft

There's nothing wrong with giving out your full name and address, in fact giving out this information to all customers is required by Cottage Food Laws in many states.




you are seriously going to say that for someone that has inquired from over seas...wow. that's pretty risky for someone that is just under cottage food law, they could loose EVERYTHING. i don't think that advice pertains here icon_razz.gif

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jason_kraft Posted 19 Jul 2012 , 1:43am
post #54 of 58
Quote:
Originally Posted by step0nmi

Quote:
Originally Posted by jason_kraft

There's nothing wrong with giving out your full name and address, in fact giving out this information to all customers is required by Cottage Food Laws in many states.



you are seriously going to say that for someone that has inquired from over seas...wow. that's pretty risky for someone that is just under cottage food law, they could loose EVERYTHING. i don't think that advice pertains here icon_razz.gif



How is someone at risk of losing everything by giving someone their full name and address?

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step0nmi Posted 19 Jul 2012 , 2:20am
post #55 of 58
Quote:
Originally Posted by jason_kraft

Quote:
Originally Posted by step0nmi

Quote:
Originally Posted by jason_kraft

There's nothing wrong with giving out your full name and address, in fact giving out this information to all customers is required by Cottage Food Laws in many states.



you are seriously going to say that for someone that has inquired from over seas...wow. that's pretty risky for someone that is just under cottage food law, they could loose EVERYTHING. i don't think that advice pertains here icon_razz.gif


How is someone at risk of losing everything by giving someone their full name and address?




ok, you come on here and give everyone all this great business advice but you don't think that giving our your full name and address isn't risky! (this is strictly rhetorical)

go ahead and give that to the Nigerian Prince that just sent you an email icon_wink.gif

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jason_kraft Posted 19 Jul 2012 , 2:26am
post #56 of 58
Quote:
Originally Posted by step0nmi

ok, you come on here and give everyone all this great business advice but you don't think that giving our your full name and address isn't risky! (this is strictly rhetorical)

go ahead and give that to the Nigerian Prince that just sent you an email icon_wink.gif



Of course if it is an obvious scam you just delete it, but this doesn't sound like it was a scam to me. My bakery had customers from overseas before (the delivery was to someone local, but the order would come from a friend in another country) and I didn't see the harm in emailing the customer an invoice with our home address on it.

I'm not sure if you saw my earlier post, but my question was how someone is put at risk by giving out their full name and address.

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jgifford Posted 19 Jul 2012 , 2:28am
post #57 of 58
Quote:
Originally Posted by step0nmi

Quote:
Originally Posted by jason_kraft

Quote:
Originally Posted by step0nmi

Quote:
Originally Posted by jason_kraft

There's nothing wrong with giving out your full name and address, in fact giving out this information to all customers is required by Cottage Food Laws in many states.



you are seriously going to say that for someone that has inquired from over seas...wow. that's pretty risky for someone that is just under cottage food law, they could loose EVERYTHING. i don't think that advice pertains here icon_razz.gif


How is someone at risk of losing everything by giving someone their full name and address?



ok, you come on here and give everyone all this great business advice but you don't think that giving our your full name and address isn't risky! (this is strictly rhetorical)

go ahead and give that to the Nigerian Prince that just sent you an email icon_wink.gif




You can find someone's address just by googling their name. And if there's a website or facebook page, you can find even more information. I don't think she's endangered herself by providing that.

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shanter Posted 19 Jul 2012 , 3:04am
post #58 of 58

No one is going to be able to get into your bank account with just your name and address.

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