I bought this over Christmas. I love how I can keep all my customers info in one place. I love how it breaks down the price for me. It has been great....but.....
I have been in this business for 6 years and I am so attached to my OLD way of tracking orders, that I decided to use them both. I am more of a visual person and like to see the order written out on a sheet of paper on the prder form I made for myself. I think it is just an old habit that is hard to break. So for someone starting out, I think you will LOVE it. For someone who is already well established, you will love it too to keep all info in one place.
I found it very user friendly. I figured it all out within a day or two!