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Once the Cake gets to the customer... - Page 2

post #16 of 20
Quote:
Originally Posted by mystsparkle

I'm glad others are in the same boat as me when it comes to this.
I was just questioning it beacuse I had a customer rave about how great the chocolate cake tasted...and her mom actually ordered the same cake/filling the following week for another event. But then I had a customer (well not really a customer..I dropped off some sample cupcakes at my son's doctors office) and the one nurse said she thought the chocolate cupcakes were dry... (same recipe as the cake) and in that same batch of cupcakes a friend raved how great she thought the chocolate cupcake was. Which than got me wondering...some love it, some don't...just would hope they'd give feedback either way..but I guess we can't be that lucky!



Well, as far as that goes, it's true that you'll get people who love something and the person sitting next to them won't. So feedback only goes so far. When I do tastings I can get one couple who loves one flavor and the next couple who comes in right after them puts it lower on their list. If I worried about what everyone thought each time I'd make myself crazy.
post #17 of 20
Just remember *EVERYONE* has different tastes icon_smile.gif
What you love I might HATE! (Like I really hate coffee and anything w/it in it).
post #18 of 20
About thanking people for cakes, meals or any service.
I just came back from a trip to DC and NYC with my 70 year old mom, and I'll have you know she didn't leave a hotel or restaurant without seeking out the receptionist, waitress or chef and telling them how much she enjoyed the stay or our meal.
That woman has a way of making people feel appreciated.
I'm trying to be more like her..spread a bit of sunshine.

mommachris

wife to David for 25 years
mom to 13 blessings
Nine who are still living at home that range from 22 to 4 years old.
Holly, Amy, Aaron, Evelyn, Zebedee, Melody, William, Melissa and little Tobin
and four more sweet babies in heaven.

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wife to David for 25 years
mom to 13 blessings
Nine who are still living at home that range from 22 to 4 years old.
Holly, Amy, Aaron, Evelyn, Zebedee, Melody, William, Melissa and little Tobin
and four more sweet babies in heaven.

Reply
post #19 of 20
Quote:
Originally Posted by mommachris

About thanking people for cakes, meals or any service.
I just came back from a trip to DC and NYC with my 70 year old mom, and I'll have you know she didn't leave a hotel or restaurant without seeking out the receptionist, waitress or chef and telling them how much she enjoyed the stay or our meal.
That woman has a way of making people feel appreciated.
I'm trying to be more like her..spread a bit of sunshine.

mommachris



Aww, that's so sweet! My dad was the same way, he always made a point to tell the manager or whoever how well the server did. It's great to see someone's face light up when you tell them what a good job they did! icon_smile.gif

We are the same way, we get a fair amount of feedback on our cakes, but we get about an equal amount that we just don't hear from again, or we don't hear back until they are ready for their next cake!

As far as the chocolate cupcake thing, as costume czar said, don't drive yourself crazy worrying about stuff like that. Some people just have very particular tastes and you just can't please everyone.
Before you ask- I'm licensed, inspected, insured, and all that jazz.
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Before you ask- I'm licensed, inspected, insured, and all that jazz.
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post #20 of 20
I'm not concerned about converting chocolate cake haters to lovers, but a cake should be baked correctly and taste as described, in line with the price paid on quality.
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